Troubleshooting - First Alert DW702M User Manual

Wireless camera system
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TROUBLESHOOTING

Troubleshooting
Problem
System message shows
"No Signal"
Low or Unstable Signal
Channel(s) disappear during auto or
manual scan
Dim or overly bright image at night time Low Light vision distance is too short /
Recording does not work
Motion detection does not work
Audio feedback
Poor Image Quality
System Message Shows "Free Space"
Technical Information
Storage Data Management
SD Card Capacity
640 x 480 (VGA)
1G
110 Minutes
2G
250 Minutes
8G
1070 Minutes
16G
2170 Minutes
Possible Causes
No power supply to camera
Channel is not linked up to camera
Service out of range
Signal is blocked
Antenna direction is limited
Signal has been blocked
Strong radio signal nearby
Strong electromagnetic interference
nearby
Scan channel(s) has been turned OFF
too far or a glass pane is too close.
No SD Card
Motion Detection record setting is set to
OFF
Camera and receiver are too close.
Interference
SD Card Full
320 x 240 (QVGA)
165 Minutes
350 Minutes
1450 Minutes
2960 Minutes
Page 16
Remedies
If camera power status indicator light is
off, check power adapter and power cable
connection.
Move the camera closer to the receiver,
and connect the camera to the desired
channel. Go to "Camera Setup" in the
Menu. Use the "Pairing" sub-menu to
connect the camera to the receiver.
Move the camera closer to the receiver.
If possible, remove major obstacles in
between the camera and the receiver. Or,
relocate the camera to another location.
Adjust the camera antenna and receiver
position.
If possible, remove major obstacles in
between the camera and receiver. Or,
relocate the camera to another location.
Keep WIFI router away from the camera
and / or receiver.
Keep active appliances such as hair
dryers, heat fans, air conditioners, water
pumps, or microwave ovens away from the
camera and / or receiver.
Go to Menu; turn ON the channel(s).
Adjust the camera to have the view fit the
ideal distance: 15 to 24 Feet.
Unlock the SD Card. Insert an SD Card
Set Motion Detection record period to 5
sec or 10 sec. You may also set the record
option to ON to record all the time.
The camera has a high sensitivity
microphone. Keep the camera at least 10
feet away from the receiver. If the camera
must be within 10 feet of the receiver, keep
the volume down.
Place the camera and / or receiver antenna
at a new angle or readjust its position to
make an improvement.
Remove obstacles between the camera
and receiver that might affect the signal
(e.g., furniture, cabinets, and walls.)
Relocate the camera closer to the receiver.
Replace SD card or delete video files
Reformat SD

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