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Troubleshooting Guide
If the Camera and/or Receiver...
No Power
No sound or picture. Distorted
sound or picture
1-Year Limited Warranty
Coverage: JJ Communications, Inc. ("JJC") the licensee of First Alert
for a period of 1 year from the date of purchase, this product will be free from defects in material and
workman-ship. JJC, at its option, will repair or replace this product or any component of the product
found to be defective during the warranty period. Replacement will be made with a new or remanufactured
product or component. If the product is no longer available, replacement may be made with a similar
product of equal or greater value This is your exclusive warranty
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not
transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty perform-
ance. JJC dealers, service centers, or retail stores selling JJC products do not have the right to alter,
modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negli-
gent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, disassembly, repair or alteration by anyone other than JJC or an authorized service center.
Further, the warranty does not cover acts of God, such as fire, flood, hurricanes and tornadoes or any
batteries that are included with this unit.
JJC shall not be liable for any incidental or consequential damages caused by the breach of any
express or implied warranty. Except to the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose is limited in duration for to the duration of the above
warranty. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the above limitations or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state, or province to province.
How to Obtain Warranty Service
Service: If service is required, do not return the product to your retailer. In order to obtain warranty serv-
ice, contact the Consumer Affairs Division at 1-800-226-9671, 9:30 AM to 5:00 PM, Eastern Standard
Time, Monday through Friday. To assist in serving you, please have the model number and date of pur-
chase available when calling.
©2001 BRK Brands, Inc. All Rights Reserved. • www.firstalertvideo.com
JJ Communications, Inc. • 18 West Forest Ave., Englewood, NJ 07631. • Consumer Affairs: (800) 226-9671.
First Alert® is registered trademark of The First Alert Trust, Inc. used under license.
6
You Should...
1. Check that the power cord(s) is properly
connected.
2. Wrong AC/DC adapter is used. Check that the
adapter labeled OUTPUT: 10V DC is connected
to the camera, and the adapter labeled OUT-
PUT: 10V DC is connected to the receiver.
1. Check the channel switch settings on the
camera(s) and receiver. Make sure the chan-
nels match on both units.
2. Signal interference from a microwave oven.
Check if a microwave oven is in use or located
in the path between the camera and receiver. If
so, turn it off or move it out of the path.
3. Signal interference from other signal produc-
ing devices.
(a) Change the channel setting on both the
camera and receiver.
(b) Identify and eliminate the source of the
interference.
(c) Relocate the camera and/or receiver.
4. Camera and receiver are too far apart.
Relocate the camera closer to the receiver.
5. Antenna is positioned improperly. Adjust the
antenna on the camera and/or receiver.
brand pr oducts, warrants that
®
.
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