Troubleshooting Procedures; No Component Operation; Pump Does Not Operate, But The Light Does; Poor Jet Action - lifeSMART ESTRELLA L Owner's Manual

TROUBLESHOOTING PROCEDURES

In the event the spa is not working the way it should, please first review all the installation and
operating instructions in this manual and check the message on the panel display. If you are still
not satisfied it is working properly, please follow the appropriate troubleshooting instructions.
CAUTION! WARNING! SHOCK HAZARD! No User Serviceable Parts.
Do not attempt service of the control box. Contact Customer Service for assistance. Follow all
owner's manual power connection instructions.

NO COMPONENT OPERATION

Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Is the subpanel (230V) GFCI tripped?
4. If 1 is yes and 2 and 3 are no contact Customer Service for assistance.

PUMP DOES NOT OPERATE, BUT THE LIGHT DOES

Press the Jets button:
The pump operates but no water flows to jets. Pump may not be properly primed. This can happen
after the spa is drained and refilled. Press the Jets button several times, never leaving the motor
on for more than 5-10 seconds at-a-time with no water coming of of jets.

POOR JET ACTION

1. Press the Jets button to make certain the pump is on.
2. Turn the air control valves in one direction to increased jet action.
3. Make sure the water level is half way between top of spa and top of the filter ring.
4. Check for dirty filter. Clean, if necessary.
5. Make sure all jets are in the open position.

WATER IS TOO HOT

1. Check desired temperature on topside control.
2. Check for a Diagnostic Message (in Control Panel Operation section).
OH - Overheat (spa is deactivated) DO NOT ENTER THE WATER.
If the spa has overheated you should remove the cover to promote heat reduction. The spa control
system should reset itself when the water temperature reduces below 104ºF (40ºC). When the
spa falls below the reset temperature you can push any button on the topside control to reset the
control system. Under extreme and/or prolonged weather conditions it is possible for the ambient
temperature to exceed 106F (41C); effecting the water temperature of the spa and causing it to
overheat. These conditions could cause the spa sensors to produce an OH message and prevent
the usage of your spa during these conditions. The location of your spa should be reconsidered
to reduce the outside temperature around the spa. For example, you may need to prevent direct
sunlight on any surface of your spa. Regardless, do not enter your spa if the temperature is above
104°F (40ºC).
Should checking the above steps fail to correct the problem, please contact Customer Service at
(888) 961-7727 Ext. 8440 or at ahsservice@watkinsmfg.com.
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