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after-sales service of returns and refund.
Note: Please refer to the detailed product introduction for the waterproof level.
五、常见问题解答:
FAQs:
1.手机搜索不到蓝牙耳机/蓝牙连接不稳定/使用耳机时和手机断连/出现声音卡顿及断续？
答：1）使用耳机时请不要超出手机蓝牙连接距离 10 米，避免受到墙体或人体的隔挡干扰。
2）请确保耳机仍有足够电量，并重新进入配对模式进行连接。
3）如上操作仍无法连接，请将耳机放回充电仓，手动忽略手机蓝牙设备并关闭蓝牙，进行
恢复出厂设置操作后再进行连接。
4）由于蓝牙耳机的特性，您所在区域的电磁波可能干扰蓝牙的连接，导致耳机无声或者断
连的情况，请远离此类区域再进行连接。
1. The mobile phone cannot find the Bluetooth headphone, the Bluetooth connection is unstable or
disconnected during use, thus resulting in
A: 1)Please do not exceed the Wireless connection distance of the mobile phone, so as to avoid
interference from the wall or the human body.
2) Please make sure the earphone has enough power, and re-enter the pairing mode to connect.
3) If the earphones can not be connected after the above steps, please put the earphones back into
the charging case, manually ignore the phone wireless device and turn off wireless, and restore
factory settings before reconnection.
4) Due to the property of the Wireless earphone, the electromagnetic waves in your area may
interfere with the Wireless connection, resulting in sound problem or disconnection, please stay
away from such areas before connecting.
2.为什么耳机不能开机或关机？
2. Why the earphones cannot be turned on/off?
答：1）在确保充电仓与耳机有电的情况下，打开充电仓盖子，耳机将自动开机；
A: 1) Make sure that the charging case and the earphones have battery left, open the
lid of the charging case and the earphones will automatically turn on.
2）在确保充电仓有电的情况下，将耳机放回充电仓，并关上盖子，耳机将自动关机；
2) Make sure that the charging case have battery left, put the earphones back in
the charging case, and close the lid to turn off the earphones automatically.
3）当充电仓没有电时，请关闭手机上的蓝牙功能，5 分钟后，耳机将自动关机；
3) When the charging case is out of battery, please turn off the wireless function
on your phone and the earphones will turn off automatically in 5 minutes.
4）请保持耳机充电区与充电仓充电弹针的洁净，并定期用干净的干棉布进行清洁。
4) Please keep the charging area of the earphones and Pogo pin of the charging case clean,
and regularly clean them with dry cloth.
3. 为什么我的耳机取出后一边没有声音？
3. Why is one of my earphones without sound after I take them out?
答：1）出现此情况时，请将耳机放回充电盒并盖上盖子，再将耳机取出；
unstable
sound/interruption.
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