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PROBLEM
Control handle bail not pulled
Batteries need to be charged
Bad lithium-ion batteries
Machine will not
operate
Emergency stop button activated
Main PCB fuse blown
Faulty i-synergy
1-STEP scrub head up/down switch is off Turn on the 1-STEP switch
Battery meter lockout activated
Brush motor will
Faulty control handle bail switch
not operate
Faulty brush motor or wiring
Worn Motor carbon brushes
the Control handle bail not pulled
Machine does
Faulty transaxle motor or wiring
not propel
Worn Motor carbon brushes
Faulty vacuum motor or wiring
Vacuum motor
will not operate
Worn Motor carbon brushes
Ball valve set too low or shut off
Solution flow control knob set too low or
Little or no
shut off
solution flow
Clogged solution tank filter or solution
hose
Clogged solution Solenoid valve
Recovery tank is full
Loose drain hose cap
Clogged float shut-off screen located in
recovery tank
Clogged squeegee assembly
Worn squeegee blades
Incorrect squeegee blade deflection
Poor water pick
Loose vacuum hose connections
up
Clogged vacuum hose
Damaged vacuum hose
Recovery tank cover not in place
Damaged recovery tank cover seal
Faulty vacuum motor
Low battery charge
Low battery charge
Defective batteries
Batteries need maintenance
Short run time
Faulty battery charger
Down pressure lever is set for extra scrub
head pressure
ICE i28BTL / i28BTL-CY / i32BTL
BASIC TROUBLESHOOTING
CAUSE
TM
module
OPERATOR MANUAL
SOLUTION
Pull control handle bail
Charge batteries
Replace batteries
Reset Emergency stop botton
Contact ICE service center
Contact ICE service center
Recharge batteries
Contact ICE service center
Contact ICE service center
Contact ICE service center
Pull the control handle bail
Contact ICE service center
Contact ICE service center
Contact ICE service center
Contact ICE service center
Turn on the ball valve
Adjust solution control flow knob
Clean solution tank filter or flush out
solution hose
Remove valve and clean
Drain recovery tank
Tighten cap
clean screen
Clean squeegee assembly
Replace or rotate squeegee blades
Adjust squeegee blade height
Secure hose connections
Remove clogged debris
Replace vacuum hose
Properly position cover
Replace seal
Contact ICE service center
Recharge batteries
Fully recharge batteries
Replace batteries
See BATTERY MAINTENANCE
Repair or replace battery charger
Lower down pressure lever
15
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