Troubleshooting - Stihl HSA 100.0 Instruction Manual

18 Troubleshooting

18 Troubleshooting
18.1 Troubleshooting the Hedge Trimmer or Battery
Fault LEDs on the
battery
Hedge trimmer 1 LED flashing
does not start green.
when switched
on.
1 LED emits
red light.
3 LEDs flash
red.
3 LEDs light
up red.
4 LEDs
flash red.
Hedge trimmer 3 LEDs light
cuts out during up red.
operation.
Hedge trimmer's
running time is
too short.
STIHL connected
app is unable to
find the battery
with .
0458-020-9801-A
Cause
State of charge of the
battery is too low.
The battery is too
warm or too cold.
There is a malfunction
in the hedge trimmer.
The cutting blades do
not run freely.
Hedge trimmer is too
hot.
There is a fault in the
battery.
No electrical contact
between the hedge
trimmer and battery.
Hedge trimmer or bat‐
tery is damp.
Hedge trimmer is too
hot.
There is an electrical
fault.
The battery is not fully
charged.
The battery life has
been exceeded.
®
Bluetooth radio inter‐
face on the battery or
mobile device is deac‐
tivated.
Excessive distance
between battery and
mobile device.
Remedy
► Charge battery as described in the User
Manual for chargers STIHL AL 101, 301,
301-4, 500.
► Remove the battery.
► Allow the battery to cool down or warm
up.
► Remove the battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Switch on the hedge trimmer.
► If 3 LEDs continue to flash red: Do not
use your hedge trimmer and contact your
STIHL servicing dealer for assistance.
► Spray both sides of cutting blades with
STIHL resin solvent.
► If 3 LEDs continue to flash red: Do not
use your hedge trimmer and contact your
STIHL servicing dealer for assistance.
► Remove the battery.
► Allow the hedge trimmer to cool down.
► Remove battery and reinsert it.
► Switch on the hedge trimmer.
► If 4 LEDs continue to flash red: Do not
use the battery; contact a STIHL authori‐
zed dealer.
► Remove the battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Allow hedge trimmer or battery to dry,
19.5.
► Remove the battery.
► Allow the hedge trimmer to cool down.
► Remove battery and reinsert it.
► Switch on the hedge trimmer.
► Recharge the battery fully as described in
the User Manual for the STIHL AL 101,
301, 301-4, 500 chargers.
► Replace battery.
► Activate Bluetooth
®
battery or mobile device.
► Reduce distance,
► If the battery still cannot be found with
the STIHL connected app: Contact a
STIHL authorized dealer for assistance.
English
radio interface on the
19.1.
33