Troubleshooting - Project EV NOVO EVA-11S-SE User Manual

1kw and 22kw ac charging
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Troubleshoot by LED behaviour or LCD display
If fault occurs, users can check the fault information on the LCD or by the number of blinks
of the LED indicator light. Each fault is indicated with a sequence of different numbers of
LCD blinking. A pause of 3 seconds between each sequence indicates the beginning or end
of a sequence. If multiple faults happen at the same time, each sequence of blinking shows
in chronological order at an interval of 3 seconds.
Please see the table below for detailed information:
Fault Code on LCD
No.
(If Available)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Charging Issues
If charging cannot start after the car is plugged in, check what charge mode is being used.
APP/RFID: Charge can only be started/stopped by APP or RFID card, and the charger
must be connected to the back office server already;
RFID: Charge can only be started/stopped by RFID card;
Plug & Charge: Charge will start automatically when car is plugged in.
26
Number of blinks on
100
105
106
108
109
110
111
112
113
114
115
116
117
118
1000
the LCD
3
Red emergency stop button is pressed or broken
1
2
4
5
6
7
9
10
11
12
14
Fault Description
Over Voltage on phase L1
Under Voltage on phase L1
Over Current
Over Temperature
DC leakage current detected
RS485 Communication Fault
Reserved
Type A Switch Fault
Relay
PE Fault
PEN Fault
Reserved
Anti-Tamper Switch Activated
Other Fault

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This manual is also suitable for:

Novo eva-22s-seNovo eva-11s-peNovo eva-22s-pe

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