Troubleshooting - Jabra ENHANCE SELECT 100 Rx User Manual

Troubleshooting

Issue
Feedback or
"whistling"
No sound
Sound is distorted,
spluttering, or weak?
Potential cause
Is your earmold or dome inserted correctly
in your ear?
Is the volume very loud?
Is the receiver wire broken or the earmold
clogged?
Are you holding an object (e.g., a hat or a
telephone mouthpiece) close to the hearing
aid?
Is your ear full of wax?
Is the hearing aid turned off?
Is the hearing aid charged?
Is the receiver wire broken or the earmold
clogged?
Is your ear full of wax?
Is the receiver wire broken or the earmold
clogged?
Potential solution
Put it back in.
Reduce the volume.
Visit your hearing care professional.
Move your hand away to create more
space between the hearing aid and the
object.
Visit your doctor.
Turn it on.
Charge the hearing aid.
(See the user guide for your charger.)
Visit your hearing care professional.
Visit your doctor.
Consult your hearing care professional.
Troubleshooting 45