Table of Contents
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Table of Contents
Related Manuals for Yealink Teams MP52
Summary of Contents for Yealink Teams MP52
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Page 2: Table Of Contents
About This Guide..................6 Related Documentations........................6 Getting Started.....................6 Hardware of MP52..........................7 Power LED Indicator..........................8 Accessing Screens on Yealink Teams Phones................... 8 Home Screen..........................8 Accessing the Calls Screen..................... 9 Accessing the Voicemail Screen....................9 Accessing the People Screen....................10 Entering Data and Editing Fields...................... - Page 3 | Contents | iii Operating Calls..................19 Switching among the Handset, Speakerphone and Headset Modes..........20 Placing Calls............................20 Calling Contacts........................20 Dialing the Number.........................21 Placing Multiple Calls......................21 Redialing a Number........................21 Placing an Emergency Call from a Locked Phone..............21 Auto Dial for Extension Dialing....................21 Answering Calls..........................
- Page 4 | Contents | iv Teams Device Settings................30 Setting the Language........................31 Time and Date Display........................31 Setting the Time and Date Manually..................31 Changing the Time and Date Format..................31 Screen Savers........................... 32 Disabling Screen Saver......................32 Changing the Waiting Time for Screen Saver................32 Changing the Screen Saver Background................
- Page 5 | Contents | v Why can't I receive calls?......................... 41 Checking the IP Address of Device....................42...
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Page 6: About This Guide
| About This Guide | 6 About This Guide Thank you for choosing Yealink MP52 Teams phone, which is mainly designed to work with the Microsoft Teams client. This guide provides everything you need to quickly use your new device. Firstly, verify with your system administrator that the IP network is ready for device configuration. -
Page 7: Hardware Of Mp52
| Getting Started | 7 Hardware of MP52 Item Description Power LED Indicator Indicates phone statuses. Line Keys Soft Keys Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time. -
Page 8: Power Led Indicator
Note: The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator. Accessing Screens on Yealink Teams Phones You can click the soft key corresponding to the menu bar at the bottom of the screen to access the following screens easily. -
Page 9: Accessing The Calls Screen
| Getting Started | 9 Accessing the Calls Screen You can place a call from the history entry or view the favorites information from the Calls screen. Select Name Description Select to initiate a call. Call History Displays all the call history. FAVORITES Displays favorite contacts. -
Page 10: Accessing The People Screen
| Getting Started | 10 Select Name Description Voicemail list Displays all the voicemails stored in the voicemail list. Select to go back to the home screen. Accessing the People Screen You can access the PEOPLE screen to manage all your contacts. Select Name Description... -
Page 11: Entering Data And Editing Fields
| Getting Started | 11 Name Description Contacts list Displays all the contacts on the phone or contacts in a specific group. Select to search the contact. Select to go back to the home screen. Entering Data and Editing Fields You can use the keypad keys on your phone to enter or update field information. -
Page 12: Signing Into Microsoft Teams And Locking Your Phone
| Signing into Microsoft Teams and Locking Your Phone | 12 Signing into Microsoft Teams and Locking Your Phone You can sign into the device with your Microsoft online account and use the phone lock feature when necessary. • Signing into Your Device •... -
Page 13: Signing Out Of Your Device
| Signing into Microsoft Teams and Locking Your Phone | 13 Signing out of Your Device After you sign out of your account, you can only use the phone settings feature. Procedure > Settings > Sign out. Go to 2. Select OK. Phone Lock When the phone is not used, you can enable the phone lock to prevent unauthorized users from viewing or modifying phone information. -
Page 14: Setting The Idle Timeout For Phone Lock
| Signing into Microsoft Teams and Locking Your Phone | 14 Setting the Idle Timeout for Phone Lock You can configure the idle timeout, after which the phone will be locked automatically. About this task Note: You can select to lock the phone manually. Procedure Select >... -
Page 15: Signing Into A Cap/Meeting Account
| Changing Your Presence Status | 15 CAP account: You have calls capability. You also have the searching capability if your system • administrator enables it on the Microsoft Teams Admin Center. • Signing into a CAP/Meeting Account • Signing out of a Common Area Phone Signing into a CAP/Meeting Account Procedure 1. -
Page 16: Contacts
| Contacts | 16 2. Select the presence status field and then select the desired status from the drop-down menu. Tip: You can reset your presence status to be available from any other status by selecting Reset status. Contacts • View All Contact Groups View All Contact Groups Procedure... -
Page 17: Managing Delegates
| Managing Delegates | 17 Managing Delegates You can pick someone to be your delegate—to receive and make calls on your behalf. When you add a delegate, you’re essentially sharing your phone line with them, so they can see and share all of your calls. Teams phones provide the ability to set up and manage delegates. -
Page 18: Forwarding Incoming Calls To Delegates If Unanswered
| Boss/Admin Delegate Call Feature | 18 Forwarding Incoming Calls to Delegates if Unanswered You can configure the forwarded destination if the incoming call is not answered. Procedure > Settings > Calling > If unanswered. Go to 2. Select My delegates. Synchronizing Incoming Calls to Delegates You can synchronize incoming calls to delegates so that you and your delegates can receive the incoming calls simultaneously. -
Page 19: Boss's Call Status
| Operating Calls | 19 Boss's Call Status Delegates can see and monitor the boss’s call status on the delegate’s phone. About this task In the example below, the icon on the boss’s tile shows the delegate that the boss is in an active call. Boss' Held Call When the boss puts a call on hold, call status is reflected on the delegate’s phone, and the delegate can pick up the call on behalf of the boss. -
Page 20: Switching Among The Handset, Speakerphone And Headset Modes
| Operating Calls | 20 • Answering Calls • Call Merge • Muting and Unmuting Audio • Holding and Resuming Calls • Ending or Rejecting an Active Call • Transferring Calls • Forwarding All Incoming Calls • Forwarding Incoming Calls if Unanswered •... -
Page 21: Dialing The Number
| Operating Calls | 21 Dialing the Number Procedure 1. Do one of the following: • Pick up the handset. • Press the Speakerphone key. • Press the Headset key. • Press the keypad. 2. Enter the contact number. Select key. -
Page 22: Answering Calls
| Operating Calls | 22 Answering Calls When you receive an incoming call on your phone, you can choose to answer it in various ways. • Answering a Call • Answering a Call When in a Call Answering a Call Procedure Do one of the following: •... -
Page 23: Muting And Unmuting Audio
| Operating Calls | 23 Muting and Unmuting Audio You can mute the microphone during an active call so that the other party cannot hear you. Procedure 1. During a call, press the mute key on the phone. The mute key glows red. 2. -
Page 24: Ending Or Rejecting An Active Call
| Operating Calls | 24 Ending or Rejecting an Active Call Procedure Do one of the following: • Hang up handset. • Press Headset key. • Press Speakerphone key. • Select Transferring Calls You can transfer a call to another party using the blind transfer or consultative transfer method. •... -
Page 25: Forwarding Calls To Voicemail
| Operating Calls | 25 Forwarding Calls to Voicemail You can forward all incoming calls to your voicemail. Procedure > Settings > Calling. Go to 2. Enable Call forwarding. 3. Choose the Forward to field and then select Voicemail. Forwarding Calls to a Contact or Number You can forward all incoming calls to a contact or number. -
Page 26: Synchronizing Incoming Calls To The Specified Contact/Delegates
| Conference Calls | 26 Synchronizing Incoming Calls to the Specified Contact/Delegates You can synchronize incoming calls to a specified contact or delegates so that you and they can receive the incoming calls simultaneously. Procedure > Settings > Calling > Also ring. Go to 2. -
Page 27: Initiating A Conference Call
| Conference Calls | 27 Initiating a Conference Call You can initiate a conference call by inviting contacts to join the active call. Procedure 1. Do one of the following to place a call: • From the Calls screen, select beside the contact or key. -
Page 28: Muting All Conference Participants
| Conference Calls | 28 Muting All Conference Participants Everyone can mute all other conference participants in the conference call. The participants being muted can only unmute themselves. Procedure During the conference call, select All participants are displayed in the participants list. 2. -
Page 29: Viewing The Details Of Participants
| Conference Calls | 29 Viewing the Details of Participants You can view the details of participants who are in the conference call or in the lobby (Other participants list). Procedure During the conference call, select All participants are displayed in the participants list. 2. -
Page 30: Leaving The Conference
| Using the Voicemail | 30 Leaving the Conference All participants can leave the conference at any moment. Procedure Select Other participants remain connected. Using the Voicemail After you sign into the phone in Personal account mode, all voice mails received on your account will be displayed on your phone. -
Page 31: Setting The Language
| Teams Device Settings | 31 • Screen Savers • Changing the Backlight Active Level and Backlight Time • Bluetooth • Accessibility Features • Setting Ringtones Setting the Language The default language of the device depends on what you set after the device starts up. You can change the language. -
Page 32: Screen Savers
| Teams Device Settings | 32 Date Format Example(2018-05-30) DD-MMM-YY 30-May-18 YYYY-MM-DD 2018-05-30 DD/MM/YYYY 30/05/2018 MM/DD/YY 05/30/18 DD MMM YYYY 30 May 2018 WWW DD MMM Wed 30 May MM/DD/YYYY 05/30/2018 Procedure > Settings > Device settings > Time & Date. Go to 2. -
Page 33: Changing The Screen Saver Background
| Teams Device Settings | 33 Select key. Note: If your phone is set as a common area phone, go to > Settings > Device Settings > Display(Admin only, default password: admin) > Screensaver Waiting Time to change the waiting time for the screen saver. Changing the Screen Saver Background You can change the screen saver background of the device. -
Page 34: Bluetooth
| Teams Device Settings | 34 Bluetooth The Teams device supports Bluetooth. You can pair and connect the Bluetooth headset or the Bluetooth handset with your phone. • Activating/Deactivating the Bluetooth Mode • Pairing and Connecting the Bluetooth Devices • Editing Your Device Name •... -
Page 35: Enabling/Disabling Your Device Discovery
| Teams Device Settings | 35 Enabling/Disabling Your Device Discovery You can enable/disable this feature to allow/disallow your device to be discovered by other Bluetooth devices. Procedure Go to > Settings > Device settings > Bluetooth. 2. Select My bluetooth information and turn on/off Open Discover. Renaming the Paired Bluetooth Devices You can rename the paired Bluetooth devices for better recognition. -
Page 36: High Contrast Mode
| Wireless Network | 36 High Contrast Mode You can change contrast if any difficulties in reading text on the screen. Procedure > Settings > Device Settings > Accessibility. Go to 2. Turn on High Contrast Mode. Color Correction You can change color mode if any difficulties in color recognition. Procedure Go to >... -
Page 37: Activating/Deactivating The Wi-Fi Mode
| Wireless Network | 37 • Activating/Deactivating the Wi-Fi Mode • Connecting to an Available Wireless Network Manually • Viewing the Wireless Network Information • Disconnecting the Wireless Network Connection Activating/Deactivating the Wi-Fi Mode Before you begin Make sure the Wi-Fi USB Dongle WF50 is connected to the phone. Procedure >... -
Page 38: Disconnecting The Wireless Network Connection
Tap the Mute button to mute the microphone. • Tap the Volume Up/Volume Down button to adjust the volume. • Note: The volume will be synchronized between the speakerphone and the phone. For more information, refer to Yealink USB Speakerphone CP700 & CP900 User Guide. -
Page 39: Getting More Information About Microsoft Teams
| Getting More Information About Microsoft Teams | 39 Getting More Information About Microsoft Teams This topic provides you to view more information about Microsoft Teams. If you encounter problems when using the Teams device, you can send feedback to Microsoft. •... -
Page 40: Maintaining Teams Devices
| Maintaining Teams Devices | 40 4. Select a desired type of issue and then enter the issue title. 5. Select SEND. Maintaining Teams Devices When the device cannot be operated properly, you can investigate or troubleshoot issues along with any other tasks your administrator may ask you to perform. -
Page 41: Troubleshooting
| Troubleshooting | 41 Troubleshooting If you are having issues with your device, you can try the troubleshooting options and solutions in the following topics to resolve certain issues. • Why is the screen blank? • Why does the device display “Network unavailable”? •... - Page 42 | Troubleshooting | 42 Checking the IP Address of Device Procedure Go to > Settings > Device settings > About.
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