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Solutions
Replace the battery
Clean mold
Replace wax filter, dome, or Grip Tip
Unmute the hearing aid microphone
Clean mold or replace wax filter, dome, or Grip Tip
Wipe battery with a dry cloth
Re-insert the earpiece
Have ear canal examined by your doctor
Contact your hearing care professional
1) Unpair your hearing aid
2) Turn Bluetooth off and on again.
3) Open and close battery drawer on hearing aid.
4) Re-pair hearing aid (please visit www.oticon.com/support).
If none of the above solutions work, consult your hearing care professional.
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