DW MEGApix CaaS DWC-MB44WiAWC5 User Manual

DW MEGApix CaaS DWC-MB44WiAWC5 User Manual

4mp bullet camera

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MEGApix
®
DWC-MB44WiAWC5 - 512GB storage, white housing
DWC-MB44WiAWC1T - 1TB storage, white housing
DWC-MB44WiAC5 - 512GB storage, grey housing
DWC-MB44WiAC1T - 1TB storage, grey housing
User's Manual
Ver. 01/23
Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for future reference.
CaaS
4MP Bullet Camera
TM

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Summary of Contents for DW MEGApix CaaS DWC-MB44WiAWC5

  • Page 1 MEGApix CaaS 4MP Bullet Camera ® DWC-MB44WiAWC5 - 512GB storage, white housing DWC-MB44WiAWC1T - 1TB storage, white housing DWC-MB44WiAC5 - 512GB storage, grey housing DWC-MB44WiAC1T - 1TB storage, grey housing User’s Manual Ver. 01/23 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
  • Page 2 Safety Information Read this first Read through this Installation Guide carefully before installing the product. Keep the Installation Guide for future reference. See the complete user manual for more information on the proper installation, use and care of the product. These instructions are intended to ensure that users can use the product correctly to avoid danger or property loss.
  • Page 3 Important Safety Instructions CAUTION Use proper safety gear when installing and wiring the product. Do not drop objects on the product or apply strong shock to it. Keep away from a location subject to excessive vibration or magnetic interference. Do not use this product near water. The product shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the product.
  • Page 4 Trademark acknowledgments Digital Watchdog, DW, DW Spectrum, MEGApix and Star-Light are registered trademarks or trademark applications of Digital Watchdog in various jurisdictions. Apple, Apache, Bonjour, Chrome, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, and WWW are registered trademarks of the respective holders.
  • Page 5: Table Of Contents

    Disassembling the Camera................................8 Installation......................................8 Factory Reset.......................................8 Cabling........................................9 SD Memory Card....................................11 Network Setup DW IP Finder.....................................12 Web Viewer GUI Overview....................................13 Camera Settings Setup > Video & Audio Setup > Video Configuration......................15 Setup > Video & Audio > OSD Configuration........................18 Setup > Video & Audio > Region of Interest Configuration ....................19 Setup >...
  • Page 6: Introduction

    Introduction - Product & Accessories Please check if all the camera and accessories are included in the package. Cables Camera Star wrench (T-20) Test video cable Mounting template Waterproof Cap and Rubber Rings (Black: ø0.15” (ø4mm), White: ø0.19” (ø5mm)) Screws and plastic anchors-4pcs Quick setup guide...
  • Page 7: Parts Name

    Introduction - Part Name Sunshield Adjusting Screws Sunshield Lens Pan/Tilt Stopper Screw SD Card Cable Guide Control Board Rubber Con Cap Alarm In/Out RJ-45 Connector Waterproof Cap Audio In/Out DC Power Jack...
  • Page 8: Installation

    Installation - Installation Before installing your camera, you have to read the following cautions. 1. You have to check whether the location can bear ÿve times of the weight of your camera. 2. Don’t let the cable to be caught in improper place or the electric line cover to be damaged. Otherwise it may cause a breakdown or ÿre.
  • Page 9: Cabling

    Installation - Cabling Two Options Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non-PoE switch will require an adaptor for power transmission. 1. Using a PoE Switch or PoE Injector 2.
  • Page 10 Installation - Cabling Activation Activation Alarm In Red : ALARM_OUT+ Black : ALARM_OUT- Yellow : GND White : ALARM_IN+ Alarm Out Audio In Audio Out Audio In Alarm Out Cable of the sensor/alarm input device should connect to It connects to the alarm lights, siren or lamps and the sensor alarm in+ and alarm in- of the cable slot.
  • Page 11: Sd Memory Card

    Installation - Inserting/Removing SD Memory Card The memory card is an external data storage device that has been developed to offer an en�rely new way to record and share video, audio, and text data using digital devices. Micro Warning: Do not remove the built-in micro SD card which has been qualified CAAS purpose.
  • Page 12: Network Setup

    Enter “DW IP Finder” on the search box at the top of the page. Go to the “Software” tab on the DW IP Finder page to download the installation file. Follow the installation to install the DW IP Finder. Open the DW IP Finder and click ‘Scan Devices’.
  • Page 13: Web Viewer

    Web Viewer Screen - Basic Screen Web viewer is optimized with explorer10 or above version and Firefox. If VLC is not installed or VLC plugin is not supported (Chrome), Live buffering and Channel select menu on 3, 4 will be changed to Live Viewer menu, and then if HTML5(MJPEG) is selected on Live Viewer menu, then you can check the video.
  • Page 14 Setup - Video & Audio Setup Video Configuration Detail Page - When you selects an item from the menu, you can set the details for the selected item. Setup Constitution Video&Audio [ VIDEO, OSD, ROI, PRIVACY MASK ] Camera [ IMAGE ADJUSTMENT, EXPOSURE, DAY&NIGHT, BACKLIGHT, WHITE BALANCE, IMAGE, VIDEO ] Network [ STATUS, NETWORK SETTING, AUTO IP, ONVIF, UPNP, DDNS, FTP, SMTP, SNMP, RTSP INFORMATION ] Trigger Action...
  • Page 15: Setup > Video & Audio Setup > Video Configuration

    Setup - Video & Audio Setup Video Configuration Live Video Channel Setup - The video can be configured to variety settings with a combination of codec and resolution. The camera performance has to be considered when setting multiple channels. This effects on the performance of the camera. Codec - Choose the video codec.
  • Page 16 Setup - Video & Audio Setup Video Configuration GOP(Group of Pictures) Size - Set up the number of frames (P-frame) which contain only changed information based on basic frame (I-frame). Regarding videos with lots of movement, if you set GOP size bigger, only the number of P-frames is bigger. As a result, video resolution will be low but ‘File size’...
  • Page 17 Setup - Video & Audio Setup Video Configuration Bitrate Mode - Select the bitrate control scheme of video compression from CBR (Constant Bit Rate) or VBR (Variable Bit Rate). CBR - To guarantee the designated constant bit rate, the quality of video are controlled in this mode. Therefore, the quality of video is likely to be varying when network traffic is changing.
  • Page 18: Setup > Video & Audio > Osd Configuration

    Setup - Video & Audio Setup OSD Configuration Date / Time - Display the current time. User Text - Output the TEXT entered by the user. Support a maximum of 30 characters. Click ‘Apply’ to make above setting effective.
  • Page 19: Setup > Video & Audio > Region Of Interest Configuration

    Setup - Video & Audio Setup Region of Interest Configuration Region of interest function gives much more efficiency picture quality for indicated area to improve picture qualities of movement scene at the same bandwidth. Stream - Select the Stream. Currently it supports only Channel1. Activation - The Region of interest can be enable or disable.
  • Page 20: Setup > Video & Audio > Privacy Mask Configuration

    Setup - Video & Audio Setup Privacy Mask Configuration Use this function to mask areas that you want to hide on screen to protect privacy. Activation - The Privacy mask function can be enable or disable. Area - Select the Area1 ~ Area16 and Set the privacy area. Click ‘Save’...
  • Page 21: Setup > Camera > Camera Image Adjustment And Enhancement

    Setup - Camera Setup Camera Image Adjustment Sharpness - Using this control, sharpness of image can be adjusted to meet your preference. Brightness - Using this control, brightness of image can be adjusted to meet your preference. Contrast - Using this control, contrast of image can be adjusted to meet your preference. Saturation - Using this control, Saturation of image can be adjusted to meet your preference.
  • Page 22 Setup - Camera Setup Camera Exposure Settings Auto Exposure - Automatic exposure(AE) automatically sets the aperture or shutter speed, based on the external lighting conditions for the photo. Exposure Level - If this value is increases, the image becomes brighter. AE metering - AE metering mode refers to the way in which a camera determines the exposure.
  • Page 23 Setup - Camera Setup Camera Day & Night Settings Day & Night - Auto: In this mode, the IR cut filter is removed automatically depending on the light condition around. - Day: In this mode, the IR cut filter is applied to the image sensor all the time. Thus, the sensitivity will be reduced in the dark light condition but the better color reproduction performance are obtained.
  • Page 24 Setup - Camera Setup Camera Backlight Settings This is a feature used for problematic light conditions where the contrast from light to dark areas is very high. WDR (Wide Dynamic Range) - The WDR function can be enable or disable. WDR Level - Select the WDR level depending on the difference in brightness between the darkest and lightest part of an image.
  • Page 25 Setup - Camera Setup Camera White Balance Activation - White Balance can be enable or disable. White Balance Mode - Select White Balance depending on the lighting conditions. RGB Gain - The R/G/B gain can be set only when the White Balance Mode is set to Manual. Click ‘Save’...
  • Page 26 Setup - Camera Setup Camera Image Enhancement 3D Noise Reduction - 3DNR function enables to suppress noise and retain good video quality in low light conditions. Mirror - Reverse the video from side to side. Flip - Reverse the video from up to down. Click ‘Save’...
  • Page 27: Setup > Camera > Video Enhancement

    Setup - Camera Setup Video Enhancement Flicker - This function Enable to enhance the flicker situation. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous setting. Click 'Default' to settings to the factory defaults.
  • Page 28 Setup - Network Setup Network Status This menu will show you all the information of Network setting in the camera. However, you cannot change those here.
  • Page 29: Setup > Network Settings

    Setup - Network Setup Network Settings Network Type - Define network IP address type from the Static Mode for the fixed IP or the Dynamic Mode by the dynamic IP address. If you select the Static Mode, you must fill out IP Address, Subnet Mask, Gateway, DNS Server and all ports. If you select the Dynamic Mode, the IP address will be allocated automatically by DHCP equipment.
  • Page 30 Setup - Network Setup Auto IP Settings General Setting - Auto IP Settings function can be enable or disable. Auto IP Settings Information - It displays the unique id or Auto IP address. Click ‘Apply’ to make above setting effective.
  • Page 31 Setup - Network Setup ONVIF Settings Authentication None: Allows to access without ONVIF authentication. WS - Usertoken: Allows to access with WS-User Token of ONVIF authentication. WS - Usertoken + Digest: Allows to access with WS-User Token and Digest of ONVIF authentication. Discovery Mode - The discovery function can be enable or disable.
  • Page 32 Setup - Network Setup UPNP Settings General Setting - UPNP function can be enable or disable. Friendly Name - Define the friendly name. Click ‘Apply’ to make above setting effective.
  • Page 33 Setup - Network Setup DDNS Settings DDNS Disable - If it is selected, DDNS service does not work. Public DDNS - To use public DDNS service, select a site address listed in the list. After filling out the Host Name of the site, the setup is completed by entering User Name and Password registered in that DDNS site.
  • Page 34 Setup - Network Setup FTP Settings To transfer / save the image to the relevant sites through FTP, then FTP needs to be setup. General Setting - FTP function can be enable or disable. FTP Server Address - Define FTP Server IP Address. If IP Address form is incorrect, a Message box will be shown to try again. FTP Upload Path - Define a path in FTP server to store video.
  • Page 35 Setup - Network Setup SMTP Settings To send / save the image to the relevant sites by Email, SMTP needs to be setup. General Setting - SMTP function can be enable or disable. Mode - Select Security mode of SMTP from Plain or SSL / TLS. After checking account setup of your SMTP Server, you may select one. SMTP Server Address - Define the SMTP Server Address.
  • Page 36 Setup - Network Setup SNMP Settings SNMPv1/SNMPv2 - Select the SNMPv1/SNMPv2 option and type the names of Read community and Write community. SNMP trap can be used to check periodically for operational thresholds or failures that are defined in the MIB. SNMP Trap - SNMP trap can be enable or disable.
  • Page 37 Setup - Network Setup RTSP Information Target Stream - Select the channel you want to set. Time out - Set the RTSP time out. The session is disconnected after the specified time out. RTP Multicast - Check RTP Multicast On/Off. To activate RTP Multicast. 1.
  • Page 38 Setup - Trigger Action Setup Action Rules Configuration Action rules List - It indicates the custom action rule information added to Action rules list. Click ‘Add’ to add custom action rules. Click ‘Modify' to modify selected item from the action rules list. Click 'Delete' to delete selected item from the action rules list.
  • Page 39 Setup - Trigger Action Setup Action Rules Add / Modify Name - Define name of action rules. Action1 ~ Action5 - Select the action to take If the event occurs. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous menu.
  • Page 40: Setup > Trigger Action

    Setup - Trigger Action Setup Image Transfer Configuration Pre / Post Alarm Image - Image Transfer due to event is configured by setting Image transfer rate and Pre / Post alarm duration. Descriptions Number of Image Define Number of image transferred per second. Pre-alarm Duration Define duration of image transfer before an event.
  • Page 41: Setup > Events Setup

    Setup - Event Setup Event Rules Configuration Event Rules List - It indicates the custom Event Rule information added to Event Rules list. Click ‘Add’ to add custom event rules. Click ‘Modify' to modify selected item from the event rules list. Click 'Delete' to delete selected item from the event rules list.
  • Page 42 Setup - Event Setup Event Rules Configuration Name - Define the Event rule name. Event - Select the event among motion detection, network disconnection, temperature critical. Click 'Cancel' to return to the previous setting. You need a event one more. Rules - Select the action rule defined in the Trigger Action-Action rule menu.
  • Page 43 Setup - Event Setup Motion Detection Configuration Motion Detection - It shows the Motion event status. Event Alert Icon( ) appears if ‘Motion Detection’ is activated. Area - Set the motion detected area. You can set up to four areas. Activation - Enable or Disable motion detection function.
  • Page 44 Setup - Event Setup Temperature Mode - Select the either Fahrenheit and Celsius. Threshold - Define the temperature at which the event trigger is occurred. Temperature - It indicates the current temperature of the IP camera. Click ‘Apply’ to make above setting effective.
  • Page 45: Setup > Edge Setup

    Version - Displays the version of DW Spectrum ® edge (media server) installed in the camera. Status - Displays the status of the DW Spectrum ® edge (media server) installed in the camera. Wait until the status of the server is marked as 'alive'.
  • Page 46 Setup - Edge Setup Storage Configuration Display the SD card information mounted from device. When you select the item in Storage list, You can set the functions related to the SD card.
  • Page 47 Setup - Edge Setup Storage Configuration Storage Size - Total capacity of SD card and the remainder of it are displayed. Unmount - Remove the SD card from the device. UNMOUNT cannot be done when EDGE (Media server) is running. Format - Delete the all contents that stored in SD card.
  • Page 48: Setup > Security

    Setup - Security Setup IP Address Filter Configuration IP Address Filter - IP filter function can be enable or disable. IP Filter Type - Select the recording IP filter type. Click ‘Apply’ to make above setting effective. Filter IP Address - Display the filtered IP address. IP Address - Define the IP address you want to apply the IP filter.
  • Page 49 Setup - Security Setup RTSP Authentication Configuration RTSP Authentication - RTSP Authentication can be enable or disable. Click ‘Apply’ to make above setting effective.
  • Page 50 Setup - Security Setup IEEE 802.1X Configuration The feature is needed when connecting the camera to the network protected by the IEEE 802.1X. IEEE 802.1x - The IEEE 802.1x feature can be enable or disable. Protocol - MD5 : It provides one-way password-based network authentication of the client. - PEAP : It is similar to TTLS in that it does not require a certificate on the client side.
  • Page 51 Setup - Security Setup HTTPS Configuration HTTPS encrypts session data over SSL or TLS protocols instead of using plain text in socket communications. Certificate - Select an installed certificate. If you can not select a certificate, please install the certificate from the Security->Certificates menu. HTTPS connection Policy - Select one of “HTTP”, “HTTPS”, “HTTP and HTTPS”...
  • Page 52 Setup - Security Setup Certificates Configuration Server/Client Certificates - It show the installed certificates. Create Self-Signed Certificate - A self-signed SSL certificate is an identity certificate signed by its own creator. but they are considered to be less trustworthy. Properties - Shows information about the selected certificate. Delete - Delete the selected certificate.
  • Page 53 Setup - Security Setup Certificates Configuration Detail for Install Certification. Certificate From Signing Request - Select to install signed certificate returned from the CA. Certificate And Private Key - Select to install Certificate And Private Key to install a certificate and private key. - Use Separate Key : Too install certificate uploading Certificate and Private Key file.
  • Page 54 Setup - Security Setup Service Configuration Telnet - The Telnet function can be enable or disable. Click ‘Apply’ to make above setting effective.
  • Page 55: Setup > System > System Information

    Setup - System Setup System Information System Capability information. Device Name - You can define the device name. Click ‘Apply’ to make above setting effective.
  • Page 56: Setup > System > Firmware Update

    Setup - System Setup Firmware Update Version Information - It shows the current Firmware Version in the system. Web Update - Select the Firmware file in your computer by clicking [Select file] button. Start F / W Update - Click this button to start update. Progress of uploading will be displayed using Progress Bar. If you assign the wrong file name, an error massage will be shown.
  • Page 57 Setup - System Setup Firmware Update FTP Server Address - Define FTP Server IP Address. If IP Address form is incorrect, a Message box will be shown to try again. FTP Port - Define the FTP Server Port. If Port is not appropriate, it is impossible to access to FTP Server. User ID - Define User ID to access to the FTP Server.
  • Page 58: Setup > System > Date & Time

    Setup - System Setup Date & Time Settings TimeZone Setup - Choose TimeZone for camera. It will be activated after clicking ‘Apply’ button. Prior to setting below ‘New Camera Date & Time’, set correct Timezone first. Time Format - Select the time format yy-mm-dd or mm/dd/yy. Current Date &...
  • Page 59: Setup > System > User Management

    Setup - System Setup Users Management Users - List all the user accounts for authentication. Add - Register a new user Enter a new user ID except Admin since it exists. Password Enter the user Password. Enter the user Password again for verification. Verify Select Operator or Viewer.
  • Page 60: Setup > System > System Log

    Setup - System Setup System Log Filter - Select a date, sort or type of log to filter the log. Click the 'Refresh' button to refresh the log list. Click 'Filter' to view the filtered log. System Log List - The filtered log is displayed.
  • Page 61: Setup > System > Factory Reset

    Setup - System Setup Factory Reset Reset to the factory defaults - Return the setup to the factory default. All - Reset all Settings to the factory defaults. Except Network Settings - Except Network related settings, reset all others to the factory default. Click ‘Apply’...
  • Page 62: Setup > System > Restart

    Setup - System Setup Restart If you click the ‘RESTART’ menu, a message box will be shown to confirm. Click the ‘OK’ button to restart.
  • Page 63: Network Connection

    Network Setup - Quick Start of Network Connection Please follow the steps below to complete 11. Access your IP Camera via the Internet : the initial setup of the network function. If you use a static IP address assigned by your ISP 1) Open Internet Explorer.
  • Page 64: Ddns Registration

    Network Setup - DDNS Registration If you have DYNAMIC IP service from your Internet Service Provider (ISP), you can’t tell the current IP address of the IP Camera. To solve this problem, you have to register to our DDNS service. At first, you have to check if you are using dynamic addressing.
  • Page 65: Network Environments

    Network Setup - Guide to Network Environment Please configure the IP Camera at the 5. The following descriptions are several basic network scenarios. Determine which scenario describes your network. installation site. You must determine your If your network does not match one of the scenarios below network scenario in order to configure the IP and you are unsure how to setup your IP Camera, contact Camera with the proper TCP/IP settings.
  • Page 66 Network Setup - Setup Case A, B Configure your IP Camera’s TCP/IP properties Case A: as follows : Dynamic IP + Personal Router [Most SOHO] 1. Network Type : STATIC (even though you have Dynamic IP from your ISP, use STATIC on the IP Camera) Camera 2.
  • Page 67 Network Setup - Setup Case C, D Case D: Case C: Dynamic IP + DSL/Cable Modem [Connected Static(Fixed) IP [Dedicated line directly directly to the IP Camera] to the IP Camera] Camera Camera Phone Line or CATV Cable/xDSL Modem (ISP Provided) Public Line Gateway or Router at ISP...
  • Page 68: Port Forwarding

    Network Setup - Port Forwarding After entering the correct TCP/IP settings, you are ready for ‘Port Forwarding’(Cases A, B). 1. Please record the TCP/IP settings of your IP Camera for future reference. You may need this information to access your IP Camera and to configure ‘Port Forwarding’.
  • Page 69: Starting The Ip Camera

    Network Setup - Starting IP Camera After forwarding correctly the Web Port, through your router (if applicable), install the IP Camera in a proper location. 1. Locate the serial number located on the label attached to the bottom of the IP Camera, you will need this for DDNS registration.
  • Page 70: Appendix

    Appendix - My POWER light is not on? How do I “PING” an IP address? Power is not being supplied to the unit. Please use the power 1) Open an MS-DOS (or Command) prompt supply shipped with the unit and verify that a power source 2) At the prompt type - “ping xxx.xxx.xxx.xxx”...
  • Page 71: Dimensions

    Specifications - Dimension Unit: mm 3.8" (96.7mm) 3.8" (96.7mm) 9.73" (247.3mm) 3.26" (83mm) 8.87" (225.3mm)
  • Page 72: Warranty

    Warranty Information Go to https://digital-watchdog.com/page/rma-landing-page/ to learn more about Digital Watchdog’s warranty and RMA. To obtain warranty or out of warranty service, please contact a technical support representative at: 1+ (866) 446-3595, Monday through Friday from 9:00 AM to 8:00 PM EST. A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered.
  • Page 73: Limits & Exclusions

    Limits & Exclusions There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above.
  • Page 74 DW® east coast office and warehouse: 5436 W Crenshaw St, Tampa, FL 33634 DW® west coast office and warehouse: 16220 Bloomfield Ave., Cerritos, California, USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ (866) 446-3595...

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