Solahart SolarEdge Energy Bank Owner's Manual

Solahart SolarEdge Energy Bank Owner's Manual

Home battery systems with single phase solaredge energy hub or solaredge hd wave genesis inverter

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Owner's Guide
SolarEdge Home Battery Systems with
Single Phase SolarEdge Energy Hub or
SolarEdge HD Wave Genesis Inverter
Solahart PV and Battery systems must be installed and serviced by a suitably qualified person.
Please leave this guide with the system owner.

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Summary of Contents for Solahart SolarEdge Energy Bank

  • Page 1 Owner’s Guide SolarEdge Home Battery Systems with Single Phase SolarEdge Energy Hub or SolarEdge HD Wave Genesis Inverter Solahart PV and Battery systems must be installed and serviced by a suitably qualified person. Please leave this guide with the system owner.
  • Page 2 Only Solahart parts and Solahart approved parts may be used. No substitute parts may be used without prior approval from Solahart Industries Pty Ltd. Only parts supplied by Solahart Industries Pty Ltd are covered by the Solahart warranty.
  • Page 3: Table Of Contents

    Important Safety Instructions ....................4 About Your Battery System ......................6 Operating Procedures ......................... 9 Inverter Status ........................... 10 Battery Status ..........................12 Electrical Safety ......................... 13 Maintenance ..........................13 Solahart PV System and/or Battery Warranty - Australia Only ..........14...
  • Page 4: Important Safety Instructions

    Warning: Do not immerse any component in water or other liquids. Warning: SolarEdge Energy Bank is not intended for use as a primary or backup power source for life-support systems, medical equipment, or any other use where the SolarEdge Energy Bank’s failure could lead to injury to persons or loss of life or catastrophic property damage.
  • Page 5 ACTIONS TO UNDERTAKE IN THE EVENT OF AN EARTH FAULT ALARM OR TRIPPED AC/DC CIRCUIT BREAKER Limit access to all parts of the PV and Battery system. Contact Solahart Service on 1800 638 011 or your nearest Solahart dealer.
  • Page 6: About Your Battery System

    Your Solahart dealer will demonstrate and explain the operation of this configuration. Note: A minimum Battery energy level (depth of discharge) can be reserved in case of a grid outage or just during normal operation. Discuss your requirements with the Solahart dealer to ensure the system is set correctly.
  • Page 7 Note: It is optional to install an AC grid bypass switch on the Backup Circuit. Please confirm with the installer. For more information regarding the specific operation of a PV system, refer to the Solahart Owner’s Guide – PV systems.
  • Page 8 DC Combiner Box (applicable if multiple Batteries are to be installed). BASIC SYSTEM OPERATION The Solahart Complete and Retrofit systems increase energy independence by using the battery to store excess PV energy, which would otherwise be exported to the grid, so it can be used when required.
  • Page 9: Operating Procedures

    Warning: PV Array DC Isolators do not fully de-energise the PV array and array cabling. Upon disconnection, SafeDC™ feature reduces touch-safe voltage to 1Vdc per optimiser. Caution: If the Solahart Battery system is expected to be OFF for longer than one month, refer to the instructions supplied with the Battery.
  • Page 10: Inverter Status

    INVERTER STATUS The Single Phase Energy Hub Inverter status is indicated by several LEDs, please refer to the following table for details. LEDs: three LEDs indicate, by color and state (ON / OFF / blinking / flickering / alternating), different system information, such as errors or performance indications.
  • Page 11 To identify the error types, use the methods described below: Note: Refer to SolarEdge Home Battery (High Voltage) for use with SolarEdge inverters user manuals for simple troubleshooting procedures. Note: If the Inverter LED Status indicates a FAULT, contact your nearest Solahart Dealer.
  • Page 12: Battery Status

    The battery status is indicated by several LEDs, please refer to the following table for details. Note: Refer to SolarEdge Home Battery (High Voltage) for use with SolarEdge inverters user manuals for simple troubleshooting procedures. Note: If the Battery LED Status indicates a FAULT, contact your nearest Solahart Dealer.
  • Page 13: Electrical Safety

    Note: Ensure that you have monitoring access to your Inverter & Battery System. If you do not, contact your nearest Solahart Dealer. For recommended maintenance of the PV system, refer to the Solahart Owner’s Guide for PV systems. RECOMMENDED MAINTENANCE SCHEDULE...
  • Page 14: Solahart Pv System And/Or Battery Warranty - Australia Only

    Limited Warranty. Solahart, in addition can provide preventative maintenance and advice on the operation of the PV System. You can contact Solahart on 1800 638 011 to arrange a service call or to find out details about this warranty.
  • Page 15 Solahart will pay the costs of a technical inspection and transport of defective or non-performing Modules to its nominated location. If the Module is found by Solahart not to be defective (including for any of the exclusions outlined in this warranty document), you agree to reimburse us for those costs on demand. All dismantling and reinstallation costs are your sole responsibility.
  • Page 16 RMA request, prior to the battery system being exchanged. All parts of the battery system that Solahart replaces will become Solahart’s property. If the battery system is found not to be covered by this Limited Warranty, Solahart reserves the right to charge a handling fee.
  • Page 17 If your BYD Battery-Box System fails to comply with the above warranties during the relevant BYD Warranty Period, Solahart will repair or replace the non-conforming Product or parts at no charge (or provide a partial refund) on the following conditions: Whether to repair or replace the Product will be determined by Solahart in its sole discretion.
  • Page 18 Reimbursement. Warranty Terms If Solahart determines in its sole discretion that you do not have a valid warranty claim, Solahart may invoice you for any inspection and transportation costs of the returned Product. Given the evolution of the technology, a replacement unit or a new device available at the time of the claim may not be compatible with the installed system.
  • Page 19 This Limited Warranty covers the cost of labour work and materials to return the Product to working functionally and the transportation costs, including shipments, taxes, customs and duties, of replacements. If a Product is found not to be covered by this Limited Warranty, Solahart reserves the right to charge a handling fee.
  • Page 20 Warranty coverage for labour – PV System In addition to the above coverage, Solahart provides you with five (5) years of coverage, from the date of installation, for all labour costs involved with inspection by Solahart, removal or installation of warranted parts or components by Solahart of your PV System.
  • Page 21 Ignoring safety warnings and instructions contained in all documents relevant to the applicable Product. If your claim relates to a failure to operate in accordance with the Solahart Owner’s Guide as a result of one of the factors listed above, Solahart may charge you at its standard rates for its time and materials related to your claim.
  • Page 22 Quick Start Guide; (b) exposure of the Product to movement or shaking following installation, or temperatures of more than 50°C and/or below -10°C; (c) failure to notify Solahart of the defect or deterioration within 30 days of becoming aware of the defect or deterioration; (d) modification or repair of the Product without Solahart’s approval;...
  • Page 23 Tesla Powerwall Battery at a location other than the original installation location, without the express written consent of Solahart. In order to provide this Warranty for the full five (5) year warranty period, Solahart requires the ability to update your Tesla Powerwall Battery through remote firmware upgrades.
  • Page 24 This does not apply to the extent Solahart is liable under applicable mandatory laws. If you require a call out and we find that the fault is not covered by Solahart's warranty, you are responsible for our standard call out charge. If you wish to have the relevant component repaired or replaced by Solahart that service will be at your cost.
  • Page 25 Exhibit A GOODWE BATTERY CAPACITY RETENTION LEVELS The GoodWe Battery Capacity Retention Warranty starts on the earlier of the GoodWe Battery installation date, or 6 months after the GoodWe Battery production date. Starting on that date, the GoodWe Battery will retain 70% of Usable Energy for 10 years, or for a Minimum Through Output Energy (as per the table below), whichever comes first.
  • Page 26 HVM 13.8 HVM 16.6 HVM 19.3 HVM 22.1 Website: www.solahart.com.au Solahart Industries Pty Ltd (A.B.N. 45064945848) For SERVICE Telephone - 1800 638 011 Registered Office or your nearest Solahart Dealer 1 Alan Street For Sales Telephone - 1300 769 475...

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