Smartwares C935IP - Wireless APP Camera Manual

KIT CONTENT

Tools Required:

• Electric drill
• 5mm masonry drill bit
• 15mm masonry drill bit
• No. 2 Philips screwdriver

For best system performance:

• iOS: iPhone4S / iPad2 / Mini iPad or above. Maximum 12 registered camera connections.
• Android: 1.5G dual core processor or above / 960*540 pixel or above. Maximum 12 registered camera connections.
• Storage: Class 10 memory card.
• Bandwidth: 1Mbps or above upload/download speed suggested.

SAFETY AND INSTALLATION TIPS

Do not attempt to open the units with the power adaptor plug connected to avoid any risk of personal injury.
When installing CCTV camera(s), always follow manufacturer's advice when using power tools, steps, ladders, etc. and wear suitable protective equipment (e.g. safety goggles) when drilling holes. Before drilling holes through walls, check for hidden electricity cables and water pipes. The use of cable/pipe detector is advisable.
It is also advisable to avoid exposing any cameras to extreme weather conditions (e.g., under a gutter which is prone to any water leaks). When installing any cameras with this unit, it is advisable to use cable conduit to protect any video/power extension cables from being exposed externally and to prevent/reduce the chances of the cables being tampered with. After drilling any hole though an external wall for a cable, ensure the hole is sealed up around the cable using a sealant to prevent drafts.
To prevent a fire or electrical shock hazard, do not attempt to open the housing while the unit is exposed to rain, water or wet conditions. There are no user serviceable parts inside. Refer servicing to qualified service personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree branches or moving objects that might unnecessarily cause the camera to record.

NIGHT VISION

The camera has built-in infrared LEDs to allow you to view at night for 24-hour surveillance. The LEDs will automatically activate at night and the picture viewed will turn to black and white. The night viewing range is up to 5 meters.

CAMERA INSTALLATION

Loosen up the Thumb screw.
Adjust proper view angle then secure the joint with T-bolt.

CAMERA OVERVIEW

DOWNLOAD AND SETUP THE APP

The Wireless APP camera is designed to deliver live video footage directly to your smart phone or tablet device. Please follow these steps to download, setup and use the APP.

APP Name: OMGuard HD

Download the App

1. From you smart phone or tablet device, click the APP Store/Google Play and search for "OMGuard HD".
   
   
   
2. Once located the APP, select download.
3. Once download completed, you will find the APP icon on your mobile device screen.

APP Setup

BEFORE YOU START
Before connecting the camera to power source, first connect the camera to your Wi-Fi router by using only the Ethernet cable provided.
After the camera is connected to the Wi-Fi router, connect the camera to power source and wait until both RED and GREEN LED begin flashing. DO NOT begin the setup process until both LEDs become steady on (roughly 45 seconds).
Please follow the steps in the following pages to complete the setup.

1. Make sure the mobile device you are using is connected to the same Wi-Fi router the camera is connected to.
2. Locate the "OMGuard HD" icon in your mobile device and launch the App.
3. Tap the ADD CAMERA icon to add a new camera. Then click the SEARCH button for a quick setup. The APP will search available camera(s) connecting to the Wi-Fi router and display the camera information in the pop up list. Select the camera from the list and the APP will automatically add the camera's DID code to the DID column. Enter the default password 123456.

Note: After you have entered the default password, the APP will remind you to change the default password.

4. Click SAVE to complete the camera settings. The system confirms the user identity and grants permission to user access.
5. You can refer to "ADD CAMERA" section for detail on adding additional camera(s).

In most cases, you can successfully add the camera according to the steps above. However, the camera will not find the network if Wi-Fi router turns off the SSID broadcasting function. Please enable the SSID broadcasting to complete the settings.

Note: Most Wi-Fi routers broadcast the Service Set Identifier (SSID) by default. This is the name of your wireless network, and SSID broadcasting is how Wi-Fi-enabled devices find networks.
The camera will only accept SSID composed with English alphabet charactors and arebic numbers, none-English and special charactors (!@#$%, ect.) will not be accepted.

LIVE VIEW / SNAPSHOT / RECORDING

Tap to take snapshot image(s) of the video. The captured snapshots will be stored in your mobile device.

Tap to turn ON/OFF the volume.

Tap to Start/Stop recording.
The recorded video file will be stored in the memory card of your camera.

Tap to return to the main page.

The APP allows users to have access to live video. User can take snapshot image(s) and record the live video.
When you launch the App on the smart phone or tablet, the image displaying on the main screen is the very last automatically captured snapshot from the live view of the previous established session. Tap the image to enter live view mode.
The controls and layout of the APP have been customized to meet the operating system requirements of the mobile device. The main page may vary, depending on your mobile device. By default, the live view is displayed in portrait mode. You can also turn the device sideways to switch to landscape mode for a larger view.

Note: Once the recording is started by motion detection or manually, the APP will continue the recording for 1 minute. User cannot stop the recording during this period.

VIEWING YOUR SNAPSHOTS

For iOS
You snapshots will be named with the time stamp and saved into the Camera Roll location of your mobile device.

For Android
You snapshots will be named with the time stamp and saved into the Photo Gallery > snapshot folder on your mobile device.

PLAYBACK YOUR VIDEOS

The recorded video file(s) on your camera is automatically saved to the memory card inserted in your camera. You can remotely access the file(s) for playback via your mobile device.

Tap the CAMERA SETTING icon on the main page.

Tap EVENT LIST icon and the Date-Time filter would appear. User may define the period for system to display all available recorded file(s) for playback.

During the playback, you can tap the PAUSE icon to pause / resume the video, MUTE to deactivate/activate the audio function and GO BACK icon to return to the event list section. You may also review recorded video file(s) with your PC. For best performance, please use "Free Video Converter" from http://www.freemake.com/free_video_converter/, or Video LAN from http://www.videolan.org/.
The video is using FFmpeg codes and is H.264 compression method.
User's local network environment condition (example: upload/download speed) may cause improper video playback (black screen), when it happens, please leave the playback mode and try again at later time.
APP layout may vary depending on the display panel size of your mobile devices. Please refer to the release note from the APP Store/Google Play for more details.
To Download/Delete the video file(s) in the EVENT LIST section, please follow the steps below:

DOWNLOAD
Long press the video clip to download the file onto your movbile device.

Note: During the download process, system will stop both the live view and recording functions. APP will automatically inform any user accessing the camera that the systemis busy and the connection has been terminated.

This function helps user to easily withdraw the recorded file(s) from the memory card. It is strongly suggested to download the file(s) at your home Wi-Fi network (WLAN), meaning the mobile device(s) is connecting to the same Wi-Fi router as the camera. Minimum bandwidth requirment is 1Mbps (upload/download). Download process may be force stopped if the bandwidth becomes too slow and cannot continue.

Note: For Android system, please use "MX Player" APP for playback downloaded video file(s). You can find "MX Player" from Google Play (free of charge).

Note: If you are experiencing scattering video image, please switch the decoder function of the MX Player to "S/W Decoder".

DELETE
First select the file(s) by tapping the name, following by taping on the Trashcan icon to delete selected file(s) Multiple files can be selected for delete.

MAIN PAGE OVERVIEW

The MAIN PAGE section offers user an overview for all registered camera(s), including camera status (connected/disconnected). User can quickly access the camera(s) in the list. When multiple cameras are registered, scroll down to locate the registered camera for access.

ADD CAMERA

The ADD CAMERA icon allows you to register additional camera(s) to the system. The system supports up to 3 concurrent user connections.

1. Connect the additional camera to the Wi-Fi router using the provided Ethernet cable. The Wi-Fi router must be the same as what your mobile device is connecting with.
2. Tap the ADD CAMERA icon. The System Information panel appears. Specify a name or use the default system name for your camera in the SYSTEM NAME field.
3. Enter the DID code that provided with your camera in the DID column.
4. Enter the default password 123456 in the Security Code column.
   
5. Click SAVE to complete the camera settings. The APP attempts to establish camera connection. Once the camera is successfully connected, the "Connected" status will be shown on the left upper corner.
6. Repeat step 2 to 5 to add more cameras.

In the CAMERA SETTING section you will allow to (1) configure system setting, (2) unregister camera from the APP
and (3) enter event list for recorded video file(s) playback. Tap the CAMERA SETTING icon to enter/exit CAMERA SETTING.

Tap the CAMERA SETTING icon. The following icons appear on the panel.

Tap the ADVANCED SETTING icon to setup camera configuration. (Please refer to "Advanced Setting" for detail).

Tap the DELETE icon to remove the camera connection.

Tap the EVENT LIST icon to check or playback the recorded events. (Please refer to "Playback Your Video" for detail).

The INFORMATION icon allows you to enable PIN lock, push notification function and check the App information.

SETUP PIN LOCK

If you enable PIN Lock, the user will be asked to enter the PIN code when you launch the APP.

1. Enable the "Enable lock when starting" function. Then enter your PIN code.
2. Confirm your PIN code again.

Note: If you forgot your PIN code, please uninstall the APP and reinstall it on the mobile device.

NOTIFY (PUSH NOTIFICATION)

The WAPP camera supports motion detection function. When any event is detected in the camera site, you'll receive push notification on the mobile devices for the event recognized by the camera.

For iOS
If you want to enable/disable it, please follow the steps on your iOS mobile device:

1. Launch Settings from your Home screen.
2. Tap Notifications.
3. Scroll down to find "OMGuard HD" APP and tap on it.
4. Switch the toggle to ON/OFF in Notification Center.

Note: It takes time for the changes to take effect in iOS, normally within 2 hours.

For Android
If you want to enable/disable it, please follow the steps below.

Note: The internet connection and wireless network interference may influence the performance of push notification service.

ABOUT APP/API Version Info

Tap the ABOUT icon to check the APP Version when necessary.

ADVANCED SETTING

This chapter explains the advanced settings for administrator. Administrator is the one who owns the administration password and has the full control to the WAPP camera. The administrator can access all WAPP functions and settings, while general users can receive the surveillance images for live view/screen capture/video recording and may not manage the camera settings.

Note: It may take more than one minute for some routers to update the registered devices. When you complete advanced settings and return to device list, please wait for a while allowing your router to finish the camera registration.

ADMIN PASSWORD

The Admin Password is a specific security code for administrator to change the advanced settings. The default admin password is 123456. Please use this function to change the default admin password into your personal admin password. For the protection of your system configuration, every time you change the advanced settings, you need to enter the admin password. Please change the admin password periodically.

Note: If you forgot your admin password, please long press the reset button on the camera DC jack for 5 seconds to restore the password into factory default value 123456 (please refer to the Camera Overviewsection). All settings will be restored to factory default. You will need to configure your camera from the start.

EMAIL ALERT

The camera supports the motion detection function, which is capable of detecting movements within the camera view, following with notifying user the sudden event with push notification and/or email alert, system can also begin recording.

When motion detection is enabled and system detects movement:

• System will begin recording.
• With Push Notification enabled, system will send out notification message to user's mobile device.
• With Email Alert enabled, system will send out Email to alert user the event.

Note: By default, the system has been limited to send out the email alert every 15 minutes to prevent overloading user's email account.

TIME ZONE

The drop-down list shows the world time zone. Select the time zone that will work the best for you. If your date/time is during the daylight saving time period, please check the Daylight Saving box to adjust the system time properly.

DAYLIGHT SAVING

Activate/Deactivate the daylight saving function.

DEVICE SECURITY CODE

The Device Security Code is a specific security code to access the camera. The default password of the camera is 123456. Please use this function to change the default password into your personal security code.

1. Type in the old password.
2. Type in the new password and confirm the new password again.
3. Tap OK to save the setting.

Note:

1. Change password in system information page accordingly.
2. If you forget the Device Security Code, please hold down the reset button (P.8) for 5seconds to reset the system to factory default. All settings will be restored to factory default. You will need to configure your camera from the start.

VIDEO SETTINGS

This section allows you to configure the video quality and environment mode.

Video Quality
The Video Quality setting section allows you to adjust the quality of the video streaming. By selecting better video image will allow you to view high resolution image. By selecting better streaming will allow the video to display more smoothly (quality depend on local internet environment). Only select better image when you have sufficient bandwidth and updated mobile device(s). Please refer to P.4 for system requirment.

Environment Mode
The Environment Mode settings allows you to select the power line frequency used at the location of WAPP camera. The power line frequency varies depending on geographic region. It may cause image flicker if wrong frequency is selected. Please check with local authorities for proper setting.

Low Light Enhancement
The Low Light Enhancement Mode is for improving the night view video image by providing 5 levels to select from (5 = brightest).

WI-FI SETTING

The Wi-Fi setting allows you to choose the wireless connection and setup the Wi-Fi environment.

When you tap the "Manage Wi-Fi network" button, the system automatically scans the nearby network and shows the available Wi-Fi routers in the drop-down list. Choose the appropriate Wi-Fi router and enter the Wi-Fi router password if necessary. Due to security concerns, it is suggested to use the WPA/WPA2/ WPA2-PSK protocol for Wi-Fi network.

Note:

1. When the Wi-Fi connection is completed and you unplug the Ethernet cable, the camera will reboot and it will take several minutes to establish the connection. Please re-launch the APP when you see the green signal indicator lights up.
2. The WAPP camera is designed to work with the legal Wi-Fi channels in your region. Please refer to your Wi-Fi router manual to choose an appropriate channel for WAPP camera.
3. If camera fails to connect to the Wi-Fi router, please hold down reset button for 2 seconds to reset the system and repeat register process again.

SENSITIVITY SETTING

This defines the camera parameter for motion detection.

Detection Mode
PIR is hardware-based biomass detection.
SOFTWARE uses advance software analysis to enhance PIR accuracy.

Motion Detection (available for Software Mode ONLY)
HIGH – Suitable for detecting smaller object(s) within 5 to 6 meters
LOW – Suitable for detecting larger object(s) within 3 to 5 meters

Note: The HIGH/LOW setting for Motion Detection only takes effect when user chooses "PIR & SOFTWARE" in Detect Mode.

EMAIL SETTING

The email setting allows you to configure the email environment, email account and password. Gmail account is suggested.
Click the "Use SSL" check box will transmit the data in encryption. This setting requires the Simple Mail Transfer Protocol (SMTP) configuration. Most ISPs use the SMTP method to transfer outbound mail via the internet. Only use the SMTP that supports SSL.

SD CARD SETTING

Formatting your memory card will ERASE all the data from it and you will not be able to get the data back. Please back up your video files BEFORE formatting the memory card.

Note: The system is optimized to Class 10 memory card. Memory card with lower specification will decrease the recording and playback function efficiency. During format process, all recording & viewing will stop until format process completes.

OVERWRITE SD CARD

This function will overwrite the oldest files when the micro memory card is full. Turning on this function will enable the system to start overwriting the old files when the available memory card capacity is not enough. This ensures the most up to date video recordings can be saved so that you won't miss any important information.

Note: You will want to reformat the memory card from time to time to ensure the condition of the storage device. Your camera system will not work properly if the memory card become corrupted.

PROFILE SETTING

This function allows you to save the following customized settings of camera. This is useful if you want to apply the same settings to another WAPP camera quickly. You won't have to make all settings for each camera manually.

Time zone Vido setting Sensitivity setting
Email setting Overwrite Setting

DEVICE INFORMATION

This section shows the device information about the camera, including device version, total size and available size of the memory card.

TROUBLE SHOOTING

PRODUCTION SPECIFICATION