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CCV Mobile Premium Quick Start Manual

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Quick Start Guide
POS TERMINAL
CCV
VERSION: 2.0
DATE: 02/2023

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  • Page 1 Quick Start Guide POS TERMINAL VERSION: 2.0 DATE: 02/2023...

  • Page 2: Table Of Contents

    Quick Start Guide ― POS Terminal CCV Table of contents INTRODUCTION ..................... 3 BASICS ........................4 POS TERMINAL ID ....................... 4 SERVICE MENU ......................4 SERVER CONFIGURATION PARAMETERS ..............5 2.3.1 IP PARAMETERS ....................... 5 2.3.2 CELLULAR NETWORK PARAMETERS ..............5 POS TERMINAL STARTUP ..................

  • Page 3: Introduction

    This Quick Start Guide will assist you with installation and support of the POS solution used by Computop. The CCV POS terminals used by Computop are based on PCI-certified hardware from the manufacturer PAX. For a smoother user experience, the menu navigation is generally standardized.

  • Page 4: Basics

    Quick Start Guide ― POS Terminal CCV 2. Basics 2.1 POS terminal ID Each POS terminal has a unique POS terminal ID. The POS terminal ID is linked to the associated device serial number. Only the unique serial number of a terminal can be activated using the associated POS terminal ID.

  • Page 5: Server Configuration Parameters

    Quick Start Guide ― POS Terminal CCV 2.3 Server configuration parameters Subsequent connection data may have to be taken into account on the firewall to ensure successful connection to the server. 2.3.1 IP parameters Live host connection data IP: 80.72.139.165 •...

  • Page 6: Pos Terminal Startup

    Quick Start Guide ― POS Terminal CCV 3. POS terminal startup New POS devices are usually delivered to the retailer pre-configured. For this reason, there is generally no need to start up the POS terminal. All that is necessary is to set up a communication module for operation via LAN or wireless LAN (WLAN).
  • Page 7 Quick Start Guide ― POS Terminal CCV TID entry Here, enter the terminal ID you received with the onboarding information. Reentering the TID Reenter the terminal ID to confirm. Register To connect to a register, select “Yes” (green check mark). Otherwise, select “No” (red X). The configuration for register operation can be found under the register interface (optional).
  • Page 8 Quick Start Guide ― POS Terminal CCV Selecting host communication Please proceed with communication module setup as described in Setting up communication modules. Startup Wi-Fi can still be set up if the wireless LAN (WLAN) communication module is also present in the terminal, Wi-Fi can still be set up.
  • Page 9 Quick Start Guide ― POS Terminal CCV Note: When starting up after the factory setting, a successful connection must have been established so that all necessary data could be loaded. If this is not successful, the terminal is not ready for use.
  • Page 10 Quick Start Guide ― POS Terminal CCV EMC configuration and diagnosis An EMC diagnosis is now carried out and all configuration settings for card processing are loaded. Operation performed Startup is now complete. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 11 Quick Start Guide ― POS Terminal CCV Amount entry The terminal now shows the amount entry screen and can process payments. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 – AG BAMBERG...

  • Page 12: Setting Up Communication Modules

    Quick Start Guide ― POS Terminal CCV 3.2 Setting up communication modules To access the network configuration menu: In stand-alone mode, press the Favorites button and then the MENU button at the bottom left. In register mode, the menu is called up by pressing the STOP...

  • Page 13: Lan Configuration

    Connection via LAN is provided for terminals with a LAN port. For this, a network cable must be connected to the terminal’s LAN port. The manuals for the CCV terminals can be found under the link below. They describe how to connect the network cable to the various devices.
  • Page 14 Quick Start Guide ― POS Terminal CCV Setup In the Setup menu, call up the Communication menu item. Communication In the Communication menu, call up the Network menu item. Network In the network menu, call up the New log-in menu item.
  • Page 15 Quick Start Guide ― POS Terminal CCV Now select the LAN menu item. DHCP The Dynamic Host Configuration Protocol (DHCP) is a communication protocol used in network technology. It enables a server to assign the network configuration to clients. If DHCP is active in your network, confirm the query by selecting the green check mark.
  • Page 16 Quick Start Guide ― POS Terminal CCV Manual LAN settings If you deselected DHCP on the previous screen, you can now manually set the IP address, subnet mask and gateway manually. You can also enter two DNS servers here. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR.

  • Page 17: Wi-Fi Configuration

    Quick Start Guide ― POS Terminal CCV 3.2.2 Wi-Fi configuration Main menu After calling up the menu, the main menu appears. Now call up the Setup menu item. Menu PIN entry Enter the menu PIN: . The Setup menu is then called up.
  • Page 18 Quick Start Guide ― POS Terminal CCV Communication In the Communication menu, call up the Network menu item. Network In the network menu, call up the New log-in menu item. WLAN Now select the WLAN menu item. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 19 Quick Start Guide ― POS Terminal CCV Search It will automatically search for available and visible wireless local area networks. List of networks Select your SSID/WLAN network from the list. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 20 Quick Start Guide ― POS Terminal CCV Network key Enter the network key for the selected SSID/WLAN network here. DHCP The Dynamic Host Configuration Protocol (DHCP) is a communication protocol used in network technology. It enables a server to assign the network configuration to clients.

  • Page 21: Cellular Network Configuration

    Quick Start Guide ― POS Terminal CCV 3.2.3 Cellular network configuration The mobile network is intended for use with the following devices only: CCV Mobile Premium • CCV Mobile A920 • The SIM cards are from TNS and are supplied with the order. The SIM cards are pre- configured as well.
  • Page 22 Quick Start Guide ― POS Terminal CCV Setup In the Setup menu, call up the Communication menu item. Communication In the Communication menu, call up the Network menu item. Network In the network menu, call up the New log-in menu item.
  • Page 23 Quick Start Guide ― POS Terminal CCV Cellular network Access Point Name The Access Point Name is already set; confirm with the OK button. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 – AG BAMBERG...
  • Page 24 Quick Start Guide ― POS Terminal CCV APN user name Leave this empty and confirm with the OK button. APN password Leave this empty and confirm with the OK button. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...

  • Page 25: Android Network Configuration

    Quick Start Guide ― POS Terminal CCV 3.2.4 Android network configuration The Android network configuration is intended for the CCV Mobile A920 only. Main menu After calling up the menu, the main menu appears. Now call up the Setup menu item.
  • Page 26 Quick Start Guide ― POS Terminal CCV Setup In the Setup menu, call up the Communication menu item. Communication In the Communication menu, call up the Network menu item. The Settings menu of the operating system (Android) is then called up VERSION: 2.0...
  • Page 27 Quick Start Guide ― POS Terminal CCV Android Setup menu The password for the Android settings is After entering the password, confirm using the check mark at the bottom right and then press the OK button again. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 28 Quick Start Guide ― POS Terminal CCV Under the WLAN menu item, you can select your Wi-Fi network. Then enter the Wi-Fi network key there. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 – AG BAMBERG...

  • Page 29: Register Interface (Optional)

    Quick Start Guide ― POS Terminal CCV 3.3 Register interface (optional) Make sure that a register connection is required and also consult your register manufacturer for setup and queries. The register connection via the OPI protocol is described below. For the other protocols ―...
  • Page 30 Quick Start Guide ― POS Terminal CCV Setup In the Setup menu, call up the Service menu item. Service In the Service menu, call up the Register menu item. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 31 Quick Start Guide ― POS Terminal CCV Register Confirm your choice by selecting the green check mark. Register protocol Please select the OPI register protocol here. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023...
  • Page 32 Quick Start Guide ― POS Terminal CCV Deselect the SSL option by pressing the red X. EcrRequest channel Confirm your choice by selecting the green check mark. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023...
  • Page 33 Quick Start Guide ― POS Terminal CCV EcrRequest channel port The default port is preselected; confirm your choice by selecting the green check mark. Exception: if the register specifies a different port, in which case please enter the port manually.
  • Page 34 Quick Start Guide ― POS Terminal CCV DeviceRequest channel Confirm your choice by selecting the green check mark. DeviceRequest channel port The default port is preselected; confirm your choice by selecting the green check mark. Exception: if the register specifies a different port, in which case please enter the port manually.
  • Page 35 Quick Start Guide ― POS Terminal CCV DeviceRequest channel 2 DeviceRequest channel is not provided in the default configuration. Press the red X. Terminal restart After completing the register configuration, the terminal must be restarted. Confirm your choice by selecting the green check mark.

  • Page 36: Energy-Saving Mode

    Quick Start Guide ― POS Terminal CCV 3.4 Energy-saving mode Energy-saving mode only applies to the CCV Mobile Premium and is already preset. In standby mode, the terminal is always ready. Power-off mode corresponds to the off state; i.e., the device must boot and establish the network connection.
  • Page 37 Quick Start Guide ― POS Terminal CCV Setup In the Setup menu, call up the Service menu item. Service In the Service menu, call up the Energy management menu item. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 38 Quick Start Guide ― POS Terminal CCV Energy management Standby 1 time: Time specification in minutes until sleep mode is executed, without network disconnection. Standby 2 time: Time specification in minutes until sleep mode is executed, with network disconnection. Power-off time: Time specification in minutes until power-off mode. The terminal is shut down.

  • Page 39: Factory Settings

    Quick Start Guide ― POS Terminal CCV 3.5 Factory settings When resetting the settings to factory defaults, only the configurations set up for the network and the TID are reset. Transaction data are stored online at the server and are not deleted.
  • Page 40 Quick Start Guide ― POS Terminal CCV Setup In the Setup menu, call up the Service menu item. Service In the Service menu, call up the Factory settings menu item. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 41 Quick Start Guide ― POS Terminal CCV Factory settings Confirm the reset of the factory defaults by selecting the green check mark. Terminal restart The terminal will restart after confirmation with the green check mark. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –...
  • Page 42 Quick Start Guide ― POS Terminal CCV Startup The startup routine follows. The following steps are described in Section 3.1 Startup procedure. VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 – AG BAMBERG...

  • Page 43: Overview Of Menu Structure

    Quick Start Guide ― POS Terminal CCV 4. Overview of menu structure VERSION: 2.0 COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY DATE: 02/2023 TEL: +49 951 98009-0 | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 – AG BAMBERG...

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Mobile a920

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