Troubleshooting - KitchenAid KFDC506JYP Use & Care Manual

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the "Warranty" or visit https://kitchenaid.com. In Canada, visit http://www.kitchenaid.ca.
IF YOU EXPERIENCE
Nothing will operate.
Surface burners will not
operate.
Surface burner flames
are uneven, yellow, and/
or noisy.
Surface burner makes
popping noises.
Burner sparks but does
not light.
Excessive heat around
cookware on cooktop.
Cooktop cooking results
not what expected.
Oven will not operate.
Cooling fan runs during
baking, broiling, or
cleaning.
Self-Cleaning cycle will
not operate.
30
POSSIBLE CAUSES
A household fuse has blown
or a circuit breaker has tripped.
This is the first time the surface
burners have been used.
The control knob is not set
correctly.
The burner ports are clogged.
The burner ports are clogged.
The burner caps are not
positioned properly.
Propane gas is being used.
The burner is wet.
There is continuous sparking, but
the burner does not light.
The cookware is not the proper
size.
The proper cookware is not being
used.
The control knob is not set to the
proper heat level.
The range is not level.
The electronic oven control is not
set correctly.
A Delay Start has been set via the
App.
On some models, the Sabbath
Mode is set.
The oven door is open.
The function has not been
entered.
A second self-cleaning cycle
is run in the same cavity within
12 hours.
On 48" (121.9 cm) ranges, one
oven is self-cleaning.
SOLUTION
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Turn on any one of the surface burner knobs to release air from
the gas lines.
Push in knob before turning to a setting.
Clean clogged burner ports with a straight pin.
Clean clogged burner ports with a straight pin.
Make sure cap is properly aligned with the burner.
The range may have been converted improperly. Contact
a trained repair specialist.
Let it dry.
Make sure cap is properly aligned with burner.
If sparking continues, discontinue use of the surface burner and
contact a service technician.
Use cookware about the same size as the surface cooking
area or surface burner. Cookware should not extend more
than 1/2" (1.3 cm) outside the cooking area.
Use medium-to-heavy cookware made of the material that
cooks food the way you want. The best cookware should have
a flat bottom, straight sides, and a well-fitting lid.
Set the Cooktop Control to H or L, depending upon
the type of cooking you want to do.
The range must be level for the griddle to operate properly.
See the Installation Instructions for leveling instructions.
Make sure you have followed the instructions for the function
you want to perform.
This will cause the oven to start at a later time.
This mode allows oven operation in keeping with the Jewish
Sabbath. See Sabbath Mode section for disabling.
It is normal for the fan to automatically run while the oven
is in use or for some time after the oven is shut off to cool
the electronic control.
Close the oven door all the way.
Make sure you have properly followed the Self-Cleaning cycle
instructions.
Allow more than 12 hours between self-cleaning cycles.
When one oven is self-cleaning, the other oven cannot be set to
self-clean.