Maxview MXL050 Roam Installation & User's Instructions page 33

8. Is there an easier way to change the settings for my router?
Most router functionality can be controlled using the Teltonika App.
9. Does the Roam work on 5G?
The benefits of 5G to our customers are still limited due to the limited number of (mostly urban) areas where
the technology is available. That said, as the 5G network continues to expand, 5G may well benefit customers
in years to come.
To ensure customers are futureproofed for when 5G technology does provide a benefit, Maxview have
therefore integrated 5G capabilities into the Roam antenna as standard. Please note, the Roam router is a
3G/4G router and does not receive 5G. Therefore, customers wanting to use 5G will need a 5G router and
SIM Card plan.
10. Does the Roam work when my vehicle is moving?
Yes, when the roam is using 3G/4G as the connection source (rather than Wi-Fi), the Roam will work
when you are in motion.
11. Why do I lose connection to my Roam when I move in or out of range of the Wi-Fi source my Roam is
using?
The Roam will automatically detect and connect to the Wi-Fi source you have set up in the Web User Interface.
When the Roam detects that this network has become available (or unavailable), the router will switch from
receiving Wi-Fi to 3G/4G (or vice versa). During this sequence, there will be a brief period where there is no
signal available to the router. Because of this, some devices will disconnect from the Roam hotspot. If this is
the case, simply reconnect to the Roam hotspot and you should be back up and running.
See page 26 to check how the Roam router is using Wi-Fi or 3G/4G to receive an internet connection.
12. I am revisiting a location where I have previously been connected to the Wi-Fi using the Roam.
Why doesn't my Roam automatically reconnect?
When using an existing Wi-Fi hotspot as the connection source, the Roam will only store the last Wi-Fi hotspot
used. If you are revisiting a location which was not the most recent location used, you will need to visit the
Web User Interface to input the new Wi-Fi source details. For more information on how do this, see page 21.
If the location you are revisiting is the last Wi-Fi source the Roam router was set up with, whilst located within
good range of the Wi-Fi source, try rebooting the router. It should now automatically connect.
If this does not work, it is possible that the password for the Wi-Fi source has changed. If so, you will need to
log into the Web User Interface and update the password. See page 26 for instructions on how to do this.
13. Some buttons on the Web UI are not responding?
We recommend using the Google Chrome browser when using the Web UI. If you are using a different
browser and experience problems, you can also try holding down the button you wish to select.
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