Table of Contents
Advertisement
Faults
Loud noises, vibrations
and machine "movement"
during the spin cycle.
Noises during spin and
drain cycles.
The display panel/indica-
tor lamps do not work
while the appliance is run-
ning.
There is detergent resi-
due on the laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Set the programme selector to the Off position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service..~ Page 25
■
4
After-sales service
If you cannot rectify the fault yourself
A f t e r - s a l e s s e r v i c e
(Faults – what to do? ~ Page 24),
please contact customer services. ~
Cover page
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E no.) and the
production number (FD) of the
appliance.
Product number
Cause/remedy
Appliance aligned? Align the appliance. ~ Page 31
■
Are the appliance feet secured? Secure the appliance's feet. ~ Page 31
■
Have the transport braces been removed? Removing the transportation
■
bolts.
Clean the detergent solution pump ~ Page 21
■
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service. ~ Page 25
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select the Rinse programme or brush the laundry after washing.
■
Production number
After-sales service
You can find this information (*
depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us. By doing so, you can be
sure that the repairs are carried out by
trained service personnel using genuine
spare parts.
en
25
Advertisement
Table of Contents
