Socket Socketscan S370 User Manual

Universal nfc & qr code mobile wallet reader
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Socketscan
S370
®
Universal NFC & QR Code
Mobile Wallet Reader
User Guide
Bluetooth® wireless technology
NFC Reader/Writer
socketmobile.com

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Summary of Contents for Socket Socketscan S370

  • Page 1 Socketscan S370 ® Universal NFC & QR Code Mobile Wallet Reader User Guide Bluetooth® wireless technology NFC Reader/Writer socketmobile.com...
  • Page 2: Table Of Contents

    able of onTenTs S370: etup your Package Contents � � � � � � � � � � � � � � � � � � � 3 Optional Customization � � � � � � � � � � � � � � � � � 4 Charge the Battery �...
  • Page 3: T Able Of C

    able of onTenTs Helpful Resources � � � � � � � � � � � � � � � � � � � 21 Safety and Handling Information � � � � � � � � � � � � � 22 Bluetooth Device United States �...
  • Page 4: Package Contents

    The Bluetooth® Technology word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc� and any use of such marks by Socket Mobile, Inc� is under license� Other trademarks and trade names are those of their respective owners�...
  • Page 5: Charge The Battery

    harge the attery Charging connector The S370 must be fully charged before first use� Please allow 8 hours uninterrupted charging for the initial battery charge� The reader can be battery operated for up to 4 hours or connected to power for all day business use�...
  • Page 6: Powering On/Off

    owering on *Power button oWering Press and hold down the power button until the top LED light turns Green and the S370 plays a melody� *Automatically turns on when plugged into the charging cable�...
  • Page 7 Socket Mobile Companion helps you configure Socket Mobile readers from a mobile device� It is designed to ensure you get the maximum utility benefits from your Socket Mobile readers. Register a device and extend your warranty by 90 days •...
  • Page 8 NFc M NFc S aiNteNaNce cript Manage guests/members Implements the user Connect to a contactless list, create a mobile pass, interface to upgrade or contact SmartCard, or even checking in/out firmware in the D600/ retrieve its ATR,...
  • Page 9 All devices mentioned below are compatible with in Reader Only, Keyboard Emulation and Reader/Writer profiles� • Android 4�0�3 & later • iPod, iPhone and iPad • Windows 10 Note: Must have an app developed with Socket Mobile Capture SDK to use in Reader Only Profile and Reader/Writer Profile.
  • Page 10 4� Launch Nice 2CU and select the reader “Socket S370 ROP” to pair� Note: The characters in brackets are the last 6 characters of the Bluetooth Address� 5� The reader will prompt “Connecting” and pair to the host device�...
  • Page 11 10� Test the reader using the demo’s sample NFC card and/or test barcode� Now you are ready to use the SocketScan S370 NFC/Barcode reader! Note: The S370 can also be configured in a connected state. Simply pair your reader to one of Socket Mobile’s NFC apps then scan the command barcode.
  • Page 12 Coupler mode is in the Reader/Writer Profile that has the ability to read and write on NFC tags� Must be used with an app developed with Socket Mobile Capture SDK� S370 onfigure your to Work in oupler Mode 1�...
  • Page 13 Now you are ready to use the SocketScan S370 NFC/Barcode reader! Note: The S370 can also be configured in a connected state. Simply pair the reader to one of Socket Mobile’s NFC apps then read the configuration card or scan the command barcode.
  • Page 14: Reading Nfc Tags

    nFC T eading ags and aRCodes eading tagS and barCodeS 1� Launch your business application or Nice 2CU� 2� Place NFC tag on top or barcode within the S370’s field of view� By default, the S370 will beep and the ring light will change to Green, to confirm a successful reading�...
  • Page 15 To configure the reader in a connected state, simply pair the reader with one of Socket Mobile’s NFC app then read the configuration card or scan the command barcode� onfigure your reader in a diSConneCted State 1�...
  • Page 16 actory eset onFiguration Follow the button sequence below to configure your reader� 1� Remove the battery door� 2� Enter Configuration Menu by pressing and holding Menu Button for 10s until you hear “menu”� Menu Button 3� Press the Menu Button until you advance to the second quadrant� (loop if at the end)�...
  • Page 17: How To Replace Your Battery

    ow to replace your battery ’ hat you ll need • Phillips screwdriver • Rechargeable battery oW to replaCe your battery 1� Loosen screw with a screw driver� 2� Remove battery door� 3� Remove and replace battery� 4� Attach battery door and tighten screw� Battery life may vary with usage and work environment�...
  • Page 18 programming arcodes Prefix and suffix are used in Keyboard Emulation Profile and is limited up to 8 characters only� For custom prefix and suffix, contact dataediting@socketmobile.com Prefix/Suffix Suffix- Carriage Return Configures the barcode reader to add a carriage return after decoded data� Suffix- Tab Configures the barcode reader to add a tab after...
  • Page 19 rogramming arcodes Scan one of the barcodes to enable/disable beep and control the volume level� Note: The reader will not beep, play a melody or power off when scanning the command barcodes below� Beep and Volume Setting Beep ON(default) Enable the reader’s prompt, beep, and melody�...
  • Page 20 rogramming arcodes Beep and Volume Setting Volume 3 (default) Volume 4 Volume 5...
  • Page 21 rogramming arcodes Scan one of the barcodes to reconfigure the data reader to remain powered on for a longer time. Active Modes 2 Hours (default) Data reader powers off in 2 hours when idle/ inactive while connected and 5 minutes when disconnected Continuous Power for 4 Hours...
  • Page 22 rogramming barcodes Scan one of the command barcodes to configure the reader’s keyboard language (based on Microsoft Windows keyboard layout) Keyboard mode only� HID Keyboard Language Settings English (default) English UK French German Italian...
  • Page 23 rogramming arcodes HID Keyboard Language Settings Japanese Polish Spanish Swedish ANSI Emulation *Can be slower on Windows System...
  • Page 24 ower and onneCtivity status ndiCators State Sound/”Voice Prompt” Ring Startup Sound + “Operational mode” Power On (Reader, Coupler, Keyboard) “Shut down” on Battery Power Off Blue then off “Reset” on power supply Timeout/Power Off “Shut down” is silent Connection “Connecting” Breathing Blue/Cyan Disconnection “Disconnecting”...
  • Page 25 ower and onneCtivity status ndiCators State Sound/”Voice Prompt” Ring Reading NFC/RFID Beep Solid Green Reading Barcode Loud beep Solid Green “Please wait, Factory Product reset reset” + beep...
  • Page 26 power status indicator On Battery Event Power LED Battery capacity Solid Green 100% Battery capacity Solid Yellow Battery capacity <10% Solid Red Quick Blinking Red (1 per Battery capacity<5% second) Unknown state Flashing in Red (new battery) On External Event Power LED power supply Breathing Amber...
  • Page 27: Specifications

    roduct PecificationS Specifications S370 Dimensions 3�65(D) x 2�92 (H) in (92�7 mm x 74�1 mm) (L x W x H) Total Mass 2�6 oz� (74g) Battery 1000 mAh Lithium Ion Polymer Charge Time 4 Hours Standby time: 4 hours Battery Life - Active Operation: ~5000 reads Per Full Charge Note: Battery life varies depending on...
  • Page 28 • Peer-to-Peer (P2P) Card Emulation Write mode is supported using the PCSC protocol over BLE� Compatibility is subject to the card type, content and authentication level� Write Mode: Please, contact Socket Mobile at https://www�socketmobile�com/about-us/contact- us?form=hardwareSupport to discuss your requirements� Systems/Battery...
  • Page 29: Helpful Resources

    & r uSSia +41 (800) 555714 1:00 - 10:00 uk ( ), i toll free reland outh friCa +44 (800) 0487363 apan +81 (800) 9190303 9:00 - 5:00 Warranty Checker: https://www�socketmobile�com/support/socketcare/warranty-checker Socket Mobile Developer Program: Learn more at: http://www�socketmobile�com/developers FAQ’s https://www�socketmobile�com/support/faq/socketscan-300-series...
  • Page 30: Safety And Handling Information

    Socket Mobile technical support at https://www�socketmobile�com/about-us/contact-us?form=hardwareSupport Changes or modifications of this product, not expressly approved by Socket Mobile may void the user’s authority to use the equipment� Do not charge the reader/writer using an AC adapter when operating the unit outdoors, or in the rain�...
  • Page 31: Bluetooth Device United States

    luetooth evice niteD tateS FCC ID: LUBS370 Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference in a residential installation�...
  • Page 32 luetooth evice niteD tateS fCC r adiation xpoSure tateMent This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment� This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body� This device complies with Part 15 of the FCC Rules�...
  • Page 33 luetooth evice anaDa IC ID: 2925A-S370 This device complies with Industry Canada license exempt RSS standard(s)� Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device�...
  • Page 34 luetooth evice urope ukCa & u nited ingdoM oMplianCe Products intended for sale within the United Kingdom are marked with a UKCA, which indicates compliance to applicable Directives and European Normes (EN), as follows� Amendments to these Directives or ENs are included: Normes (EN), as follows: ukCa d ireCtiveS Electromagnetic Compatibility Regulations 2016, SI 2016 No�...
  • Page 35 JAPAN luetooth evice eleC arking oMplianCe R 020-230035 Products intended for sale within the country of Japan are marked with a Telec mark, which indicates compliance to applicable Radio Laws, Articles and Amendments�...
  • Page 36: Battery Warning Statements

    attery arning tatementS This device contains a rechargeable Lithium-Ion battery� If any of the following situations arise, immediately discontinue use and contact us at: https://www�socketmobile�com/about-us/contact-us?form=hardwareSupport • Stop charging reader/writers if charging is not completed within 24 hours� Discontinue use immediately and contact us�...
  • Page 37 attery arning tatementS • Dispose of used batteries in accordance with the prevailing community regulations that apply to the disposal of batteries� • Never expose this product or the battery to any liquids� • Do not shock the battery by dropping it or throwing it� If this unit shows any type of damage, such as bulging, swelling or disfigurement, discontinue use and immediately and contact support@socketmobile.com.
  • Page 38: Regulatory Compliance

    egulatoRy omplianCe ukCa M arkingS and nited ingdoM oMplianCe Testing for compliance to UKCA requirements was performed by an independent laboratory� The unit under test was found compliant with all the applicable Directives, 2004/108/EC and 2006/95/EC� aSte leCtriCal and leCtroniC quipMent The WEEE directive places an obligation on all EU-based manufacturers and importers to take-back electronic products at the end of their useful life�...
  • Page 39 Socket Mobile Incorporated (Socket) warrants this product against defects in material and workmanship, under normal use and service, for one (1) year from the date of purchase� Product must be purchased new from a Socket Authorized Distributor or Reseller� Used products and products purchased through non-authorized channels are not eligible for this warranty support�...
  • Page 40 xtEndEd arranty SocketCare oCket xtended arranty overage Purchase SocketCare within 60 days from the date of purchase of the reader� Product Warranty: The barcode reader’s warranty period is one year from the date of purchase� Consumables such as batteries and charging cables have a limited warranty of 90 days�...

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