Troubleshooting; Connecting Via Bluetooth; Connecting Via Wi-Fi (Wireless Network) - Samsung HW-Q700C User Manual

05 USING A WIRELESS
CONNECTION

Connecting via Bluetooth

Top of the Soundbar
OR
What is the difference between BT READY and BT
PAIRING?
• BT READY : In this mode, you can reconnect any
Samsung TV or mobile device that was connected
before.
• BT PAIRING : In this mode, you can connect a new
device to the Soundbar.
(Press the PAIR button on the Soundbar remote
control or press and hold the
on the top of the Soundbar for more than 5 seconds
while the Soundbar is in "BT" mode.)
NOTE
• If asked for a PIN code when connecting a Bluetooth
device, enter <0000>.
Connecting via Wi-Fi (Wireless
Network)
• To connect a Soundbar to a mobile device via a
wireless network (Wi-Fi), the SmartThings app is
required.
1. Connect your mobile device (smartphone, tablet, etc.)
to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your
mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the
mobile device to connect the Soundbar to your Wi-Fi
network.

06 TROUBLESHOOTING

Before seeking assistance, check the following.
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is
If the subwoofer does not connect automatically
1. Turn off the Soundbar main unit.
5 sec
2. Press and hold ID SET on the rear of the subwoofer
BT PAIRING
OR
3. Press the Up button on the remote control for
(Source) button
4. Check if the LINK LED is solid blue (connection
Soundbar works erratically.
• After removing the power cord, insert it again.
• Try again after initialising the product.
• If there is no signal, the Soundbar automatically
Remote control does not work
• Point the remote directly at the soundbar.
• Replace the batteries with new ones.
Sound is not output from the soundbar.
• The volume of the Soundbar is too low or muted.
• When any external device (STB, Bluetooth device,
• For sound output of the TV, select Soundbar.
• Remove the cable from the Soundbar and then
ENG - 5
correctly inserted into the outlet.
for at least 5 seconds.
5 sec
Rear of Subwoofer
5 seconds.
5 sec
complete).
• The LINK LED indicator stops blinking and glows
a solid blue when a connection is established
between the Soundbar and the Subwoofer.
turns off after a certain period of time. Turn on the
power.
Adjust the volume.
mobile device, etc.) is connected, adjust the
volume of the external device.
(Samsung TV: Home ( ) → Menu → Settings (
→ All Settings ( ) → Sound → Sound Output →
Select Soundbar)
reconnect it.
"Blinking blue fast"
ID SET
)