ICON HELMLINK User Manual

ICON HELMLINK User Manual

Bluetooth communication system
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HELML INK
BLUETOOTH COMMUNICATION SYSTEM
USER'S GUIDE
Version 1.0.0
ENGLISH

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Summary of Contents for ICON HELMLINK

  • Page 1 HELML INK BLUETOOTH COMMUNICATION SYSTEM USER’S GUIDE Version 1.0.0 ENGLISH...
  • Page 2: Table Of Contents

    3.4 Powering On and Off 3.5 Checking the Battery Level 3.6 Volume Adjustment PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES 4.1 Phone Pairing 4.1.1 Initially Pairing the HelmLink 4.1.2 Pairing When the HelmLink is Turned Off 4.1.3 Pairing When the HelmLink is Turned On...
  • Page 3 TABLE OF CONTENTS CONTINUED 4.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 4.3 Advanced Selective Pairing: Hands-Free or A2DP Stereo 4.3.1 Phone Selective Pairing - Hands-Free Profile 4.3.2 Media Selective Pairing - A2DP Profile 4.4 GPS Pairing MOBILE PHONE USAGE 5.1 Making and Answering Calls 5.2 Siri and Google Assistant...
  • Page 4 TABLE OF CONTENTS CONTINUED 7.4 Using Mesh in Group Mesh 7.4.1 Creating a Group Mesh 7.4.2 Joining an Existing Group Mesh 7.5 Enable/Disable Mic (Default: Enable) 7.6 Toggling Open Mesh/Group Mesh 7.7 Reset Mesh BLUETOOTH INTERCOM 8.1 Intercom Pairing 8.1.1 Using the Smart Intercom Pairing (SIP) 8.1.2 Using the Button...
  • Page 5 TABLE OF CONTENTS CONTINUED 9.3 Multi-Way Universal Intercom 9.3.1 Three-Way Universal Intercom 9.3.2 Four-Way Universal Intercom 9.4 Mesh Intercom Conference with Two-way Universal Intercom Participant 10. USING THE FM RADIO 10.1 FM Radio On/Off 10.2 Seek and Save Radio Stations 10.3 Scan and Save Radio Stations 10.4 Temporary Station Preset 10.5 Navigating Preset Stations...
  • Page 6 TABLE OF CONTENTS CONTINUED 14.1 Headset Configuration Menu 14.1.1 Delete All Pairings 14.1.2 Remote Control Pairing 14.2 Software Configuration Setting 14.2.1 Headset Language 14.2.2 Audio Equalizer (Default: Off) 14.2.3 VOX Phone (Default: Enable) 14.2.4 VOX Intercom (Default: Disable) 14.2.5 VOX Sensitivity (Default: 3) 14.2.6 HD Intercom (Default: Enable) 14.2.7...
  • Page 7: About The Helmlink

    1.1 Product Features Bluetooth ® Mesh Intercom™ up to 2 km (1.2 mi)* Intercom up to 2 km (1.2 mi)* Audio Multitasking™ • Multi-Language Voice Command • Support Siri and Google Assistant * in open terrain HelmLink Bluetooth Communication System | 7...
  • Page 8: Product Details

    Speaker (R) Connector Antenna (R) Button module (R) Connector Button DC Power Charging & module (L) Firmware Upgrade Port Connector Pinhole Fault Reset Button Status & Taillight Button Charging LED LED Taillight Bluetooth Module HelmLink Bluetooth Communication System | 8...
  • Page 9: Package Contents

    Button module (R) Button module (L) Hook and Boom microphone Loop Fastener for Speakers Boom microphone Hook and microphone Sponges for Loop Fasteners for Screws Boom microphone Speakers USB Power & Data Cable Allen Wrench (USB-C) HelmLink Bluetooth Communication System | 9...
  • Page 10: Installing The Headset On Your Helmet

    2. Loosen the screw inside helmet using the included Allen wrench. 3. Insert the Allen wrench into the screw hole and push the left cover to remove it. 4. Repeat the process on the other side to remove the right cover. HelmLink Bluetooth Communication System | 10...
  • Page 11: Preparing The Headset For Installation

    2. Align the arrows on the main unit’s speaker connector cables and speaker cables, and insert the speaker cables into each speaker connector. HelmLink Bluetooth Communication System | 11...
  • Page 12: Installing The Headset

    3. Repeat the two processes on the other side. 4. Facing the USB port on the Bluetooth Module toward the rear of the helmet, push the module into the corresponding slot until you hear a click. HelmLink Bluetooth Communication System | 12...
  • Page 13 Then, attach the fastener to the ear pocket inside the helmet. 8. Attach the speaker (R) and the speaker pad to the hook and loop fastener used for the speaker inside the helmet. HelmLink Bluetooth Communication System | 13...
  • Page 14 Microphone to expose the adhesive tape. Then, attach the hook and loop fastener to the grooves in the inner shell of the helmet. 12. Attach the Boom Microphone’s mounting plate to the hook and loop fastener. HelmLink Bluetooth Communication System | 14...
  • Page 15 16. Put the Button Module (L)’s connector into the cavity of the helmet. Then, put the remains of the cables into the crack in the helmet, and organize the cables. HelmLink Bluetooth Communication System | 15...
  • Page 16 17. Reattach the center pad and cheek pads starting from the rear and click the snap fasteners. 18. Make sure that the Boom Microphone is located properly close to your mouth when you wear the helmet. HelmLink Bluetooth Communication System | 16...
  • Page 17: Getting Started

    3.1.2 Sena Device Manager The Sena Device Manager allows you to upgrade firmware and configure settings directly from your PC. Sena Device Manager • Download the Sena Device Manager at oem.sena.com/icon. 3.2 Charging Charging the headset Depending upon the charging method,...
  • Page 18: Legend

    3 GETTING STARTED Note: • Any 3rd party USB charger can be used with ICON products if the charger is approved by either the FCC, CE, IC, or other locally approved agencies. • Use of a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the life time or performance of the battery.
  • Page 19: Volume Adjustment

    You can raise or lower the volume by tapping the (+) Button or the (-) Button. Volume is set and maintained independently at different levels for each audio source (i.e., phone, intercom), even when the headset is rebooted. Volume Up Volume Down HelmLink Bluetooth Communication System | 19...
  • Page 20: Pairing The Headset With Other Bluetooth Devices

    GPS, MP3 player or Sena SR10 Two-Way Radio Adapter via Mobile Phone Pairing, Second Mobile Phone Pairing and GPS Pairing. The headset can also be paired with up to three other ICON headsets. Pairs with up to Three ICON headsets...
  • Page 21: Pairing When The Helmlink Is Turned Off

    • The phone pairing mode lasts for 3 minutes. • To cancel phone pairing, tap the Center Button. 4.1.2 Pairing When the HelmLink is Turned Off 1. While the headset is off, press and hold the Center Button and the (+) Button until the LED flashes red and blue alternately and you hear a voice prompt, “Phone pairing”.
  • Page 22: Pairing When The Helmlink Is Turned On

    4 Pairing tHe HeadSet witH otHer BLuetootH deviCeS 4.1.3 Pairing When the HelmLink is Turned On 1. While the headset is on, press and hold the Center Button for 10 seconds. “ Configuration HOLD menu” 2. Tap the (+) Button.
  • Page 23: Advanced Selective Pairing: Hands-Free Or A2Dp Stereo

    “ Configuration HOLD menu” 2. Tap the (+) Button 3 times. Blinking “ Phone selective pairing” 3. Select HelmLink in the list of Bluetooth devices detected. If your Bluetooth mobile phone asks for a PIN, enter HelmLink 0000. Device B 4.3.2 Media Selective Pairing - A2DP Profile...
  • Page 24: Gps Pairing

    “ Configuration HOLD menu” 2. Tap the (+) Button 5 times. Blinking “ GPS pairing” 3. Select HelmLink in the list of devices detected. If your Bluetooth device Bluetooth asks for a PIN, enter 0000. Helmlink Device B Note: If you pair your GPS device via GPS Pairing, its instruction will not interrupt your Mesh Intercom conversations, but overlay with them.
  • Page 25: Mobile Phone Usage

    The HelmLink supports the Siri and Google Assistant access directly. You can activate the Siri or Google Assistant using the voice through the HelmLink’s microphone, a wake word will be used. This is a word or groups of words such as “Hey Siri“ or “Hey Google”.
  • Page 26: Using Speed Dial Presets

    (4) Speed dial 3 (2) Speed dial 1 (5) Cancel (3) Speed dial 2 3. Call one of your Speed Dial Presets numbers. “ Speed dial (#)” 4. Redial the last number called. “ Last number redial” HelmLink Bluetooth Communication System | 26...
  • Page 27: Stereo Music

    • Music sharing will be paused when you are using your mobile phone or listening to GPS instructions. • Music sharing will be terminated if the headset starts a multi-way intercom conference. HelmLink Bluetooth Communication System | 27...
  • Page 28: Bluetooth Intercom Music Sharing

    “ Would you like to accept music sharing?” 2. The Creator will share music with the first participant that accepts the request. [Participant] Accept [Participant] Refuse HOLD Terminate Sharing Music HOLD “ Music sharing off” HelmLink Bluetooth Communication System | 28...
  • Page 29: Mesh Intercom

    The working distance between each HelmLink in Mesh Intercom can be up to 2 km (1.2 miles) in open terrain. In open terrain, the Mesh can be extended up to 8 km (5 miles) between a minimum of six users.
  • Page 30: Open Mesh

    Mesh needs to be created by the users. When users create a private group in Group Mesh by Mesh Grouping, the headset automatically switches from Open Mesh to Group Mesh. Up to 24 users can all be connected in each private group. Group Mesh HelmLink Bluetooth Communication System | 30...
  • Page 31: Starting Mesh Intercom

    7 MESH INTERCOM 7.2 Starting Mesh Intercom When Mesh Intercom is enabled, the HelmLink will automatically connect to nearby HelmLink users and allow them to talk to each other by pressing the Mesh Button. Mesh Intercom On Blinking “ Mesh intercom on, Open Mesh, channel 1”...
  • Page 32: Using Mesh In Group Mesh

    • If you do not press any button for approximately 10 seconds in a specific channel, the channel is automatically saved. • The channel will be remembered even if you turn off the HelmLink. • You can use the Sena Motorcycles App to change the channel.
  • Page 33: Joining An Existing Group Mesh

    Note: If the Mesh Grouping is not completed within 30 seconds, the current user (You) will hear a low tone double beep and the new users (D and F) will hear a voice prompt, “Grouping failed”. HelmLink Bluetooth Communication System | 33...
  • Page 34: Enable/Disable Mic (Default: Enable)

    Open Mesh and Group Mesh. You will hear a voice prompt, “No Group Available”. 7.7 Reset Mesh If the headset in an Open Mesh or Group Mesh resets the Mesh, it will automatically return to Open Mesh (default: channel 1). HOLD “Reset Mesh” HelmLink Bluetooth Communication System | 34...
  • Page 35: Bluetooth Intercom

    QR code displayed on your friend (B)’s mobile phone. • Your friend (B) can display the QR code on the mobile phone by tapping > QR code ( ) on the Sena Motorcycles App. HelmLink Bluetooth Communication System | 35...
  • Page 36: Using The Button

    5. Tap Scan ) and repeat steps 3-4 to pair with Intercom Friends (C) and (D). Note: The Smart Intercom Pairing (SIP) is not compatible with ICON products that use Bluetooth 3.0 or below. 8.1.2 Using the Button Users (You, B) enter into Intercom Pairing.
  • Page 37: Last-Come, First-Served

    Friend of headset (A). Headset (C) is the Second Intercom Friend of headset (A), and headset (B) is the Third Intercom Friend of headset (A). Intercom Pairing Order Last-Come, First-Served Intercom Friend1 Intercom Intercom Friend1 Friend2 Intercom Intercom Intercom Friend1 Friend2 Friend3 HelmLink Bluetooth Communication System | 37...
  • Page 38: Two-Way Intercom

    Intercom Friend1 Friend2 Friend3 Start/End Conversation with the First Intercom Friend D Intercom Friend1 Start/End Conversation with the Second Intercom Friend C Intercom Friend2 Start/End Conversation with the Third Intercom Friend B Intercom Friend3 HelmLink Bluetooth Communication System | 38...
  • Page 39: Multi-Way Intercom

    (A). Intercom Intercom Friend1 Friend2 4. Now you (A) and two Intercom Friends (B and C) are having a Three-Way Intercom Conference. Intercom Intercom Friend1 Friend2 HelmLink Bluetooth Communication System | 39...
  • Page 40: Starting A Four-Way Intercom Conference

    Note: When you disconnect the second friend (B), you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (B). HelmLink Bluetooth Communication System | 40...
  • Page 41: Three-Way Conference Phone Call With Intercom Users

    Center Button for 2 seconds. End Phone Call from Conference HOLD Note: When you have an incoming intercom call during a mobile phone call, you will hear high tone double beeps. HelmLink Bluetooth Communication System | 41...
  • Page 42: Group Intercom

    In this case, it is recommended to communicate with other ICON headset via Bluetooth intercom connection and use Mesh Intercom between HelmLink headset. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include up to 3 of their Bluetooth intercom friends.
  • Page 43 8 BLUETOOTH INTERCOM Note: • The audio quality will be reduced if a HelmLink connects to 2 or more Bluetooth intercom friends while in Open Mesh or Group Mesh when using Mesh Intercom. • If a closed loop is created, as shown below, each user will experience severe noise issues.
  • Page 44: Universal Intercom

    Universal Intercom allows you to have intercom conversations with users of non-ICON Bluetooth headsets. Non-ICON Bluetooth headset can be connected to the ICON headset if they support the Bluetooth Hands-Free Profile (HFP). You can pair the headset with only one non-ICON headset at a time.
  • Page 45: Multi-Way Universal Intercom

    1. You (A) need to be paired with a non-ICON Bluetooth headset (B) and another headset (C) for the Three-Way Conference Intercom.
  • Page 46: Four-Way Universal Intercom

    1) two headsets and two non-ICON Bluetooth headsets or 2) three headsets and one non-ICON Bluetooth headset. Four-Way Universal Intercom Case 1 1) You (A), a non-ICON Bluetooth headset (B), another headset (C), and a non-ICON Bluetooth headset (D). Non-ICON...
  • Page 47: Mesh Intercom Conference With Two-Way Universal Intercom Participant

    Intercom function at the same time. In this case, it is recommended to communicate with non-ICON headset via Two-way Universal Intercom connection and use Mesh Intercom between HelmLink headsets. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include one Universal Intercom friend.
  • Page 48: Using The Fm Radio

    3. Navigate through the preset numbers that you want to store. Navigate Forward/Backward Through Preset Stations 4. Save the station in the preset number you choose or delete the station from memory. Save Station to the Delete Station from Preset Number Memory HOLD HOLD HelmLink Bluetooth Communication System | 48...
  • Page 49: Scan And Save Radio Stations

    Start Scanning Stop scanning HOLD HOLD 2. The ICON tuner pauses at each station it finds for 8 seconds before moving to the next. 3. Save the current station. The station will be saved as the next preset number. Save the Current Station “Save preset (#)”...
  • Page 50: Navigating Preset Stations

    10 USING THE FM RADIO 10.5 Navigating Preset Stations Using the methods above, up to 10 radio stations can be stored. You can navigate through the saved stations. Navigate through Preset Stations HOLD HelmLink Bluetooth Communication System | 50...
  • Page 51: Led Taillight

    After 5 seconds or a large acceleration is detected, the LED will blink in the normal state again. 11.2 Using the Sena Motorcycles App You can control the LED Taillight through the Sena Motorcycles App. HelmLink Bluetooth Communication System | 51...
  • Page 52: Voice Command

    “Hey Sena, Group Mesh” End the Bluetooth intercom “Hey Sena, End intercom” and Mesh intercom Standby/ Bluetooth Play Music “Hey Sena, Play Music” Intercom/Mesh Intercom Standby/ Intercom/Mesh Turn on FM radio ”Hey Sena, FM Radio On” Intercom/Music HelmLink Bluetooth Communication System | 52...
  • Page 53 English commands. • You can see the another language’s voice command list on the Sena Motorcycles App. • Voice command performance may vary based on the environmental conditions. HelmLink Bluetooth Communication System | 53...
  • Page 54: Function Priority And Firmware Upgrades

    13.2 Firmware Upgrades You can upgrade firmware using the Sena Device Manager. The USB Power & Data Cable (USB-C) must be connected to your PC to upgrade firmware using the Sena Device Manager. HelmLink Bluetooth Communication System | 54...
  • Page 55: Configuration Setting

    Second Mobile Phone Pairing None Phone Selective Pairing None Media Selective Pairing None GPS Pairing None Delete All Pairings Execute Remote Control Pairing Execute Universal Intercom Pairing Execute Factory Reset Execute Exit Configuration Execute HelmLink Bluetooth Communication System | 55...
  • Page 56: Delete All Pairings

    You can change the settings of the headset through the Sena Motorcycles App or the Sena Device Manager. Sena Motorcycles Sena Device Manager 14.2.1 Headset Language You can select the device language. The selected language is maintained even when the headset is rebooted. HelmLink Bluetooth Communication System | 56...
  • Page 57 In this case, you have to tap the Center Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the headset, you can start intercom by voice again. HelmLink Bluetooth Communication System | 57...
  • Page 58 • Refer to the manufacturer of your Bluetooth device that will be connected to the headset to see if it supports HD Voice. • HD Voice is active only when Bluetooth Intercom Audio Multitasking is disabled. HelmLink Bluetooth Communication System | 58...
  • Page 59: Audio Overlay Volume Management (Default: Disable)

    The music, FM radio and GPS overlaid audio reduces in volume whenever there is an ongoing intercom conversation. If Audio Overlay Volume Management is enabled, the volume level of the overlaid audio will not be reduced during an intercom conversation. HelmLink Bluetooth Communication System | 59...
  • Page 60: Smart Volume Control (Default: Disable)

    14.2.16 Advanced Noise Control™ (Default: Enable) When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom. HelmLink Bluetooth Communication System | 60...
  • Page 61: Region Selection

    ± 100 kHz North America, 87.5 ~ 107.9 MHz ± 200 kHz South America and Australia 87.5 ~ 108.0 MHz ± 100 kHz Asia and Europe 76.0 ~ 95.0 MHz ± 100 kHz Japan HelmLink Bluetooth Communication System | 61...
  • Page 62: Troubleshooting

    15. TROUBLESHOOTING Please visit oem.sena.com/icon for more troubleshooting information. • Customer Support: oem.sena.com/icon 15.1 Fault Reset When the headset is not working properly, you can easily reset the unit: 1. Locate the Pinhole Fault Reset Button below on the back of the main unit.

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