Panasonic Toughbook CF-Y5LWEZZBM Operating Instructions Manual page 31

Running the Diagnostic Check
Disconnect any peripheral devices before running the diagnostic check.
1 Connect the AC adaptor, and turn on the wireless switch.
During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.
2 Turn on or restart the computer, and press
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
If you are using the computer after changing the settings from the status at the time of purchase, we recom-
mend that you make a note of the settings that are changed.
3 Press .
F9
At the confirmation message, select [Yes] and press Enter.
4 Press .
F10
At the confirmation message, select [Yes] and press Enter.
The computer will restart.
5 Press +
Ctrl F7
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.
If the password is requested, enter the password.
The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are displayed
on the left side of the hardware icon (
Alt + Del to restart the computer, or slide the power switch to turn the power off, and then restart the PC-Diag-
nostic Utility.
NOTE
Using the following procedure, you can run a diagnostic check on a specified hardware component,
or run an extended diagnostic check on the hard disk.
A Click to stop the diagnostic check.
B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).
When running a check on the hard disk, clicking the icon once will turn on the extended diagnostic
check ("FULL" (C) will be displayed below the icon); click again, and the icon will be displayed in
gray.
C Click to start the diagnostic check.
6 When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message "Check Result TEST FAILED" is displayed, you can assume that there is a
problem with the computer's hardware. Confirm which hardware component is displayed as red, and contact your
technical support office.
If the display is green and the message "Check Result TEST PASSED" is displayed, the computer's hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall
the software. ( page 24)
NOTE
If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message "Check
Result TEST FAILED" is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message "Check Result TEST
FAILED" is still displayed, you can assume that there is a problem with the internal RAM module.
7 After the diagnostic check is complete, click
restart the computer.
while [Panasonic] boot screen is displayed.
page 30). If the touch pad does not operate properly, press Ctrl +
while [Panasonic] boot screen is displayed.
F2
(close), or press
C
+ + to
Ctrl Alt Del
31