Troubleshooting (Advanced)
Problems with Sound
The sound is not heard
Try changing the mute by pressing Fn+F4 or Fn+F6.
With the following procedure, check that the Windows sound function is operating.
(If it is not operating, pressing Fn+F5 or Fn+F6 displays the pop-up icon shown on the right, but there is no
sound.)
A
Click [start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device
Manager].
B
Double-click [Sound, video, and game controllers] and check if
If
is displayed, click the driver for which
Then restart the computer.
To change the volume
Press Fn+F5 (to lower the volume) or Fn+F6 (to increase the volume).
The audio is distorted
During audio playback, operating a key with Fn may cause distortion of the sound. Stop playing and start again.
Problems with Peripherals
Your peripheral does not work
Check that the drivers are installed for the connected devices.
A
Click [start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
B
Check whether
If
is shown:
Try removing and inserting the device once more. If the problem persists, restart the computer.
Check the peripheral manufacturer's homepage or other sources to see if a driver update is available.
After installing the driver, be sure to restart the computer.
is shown for the devices.
is displayed.
is shown, press Del , and click [OK] in the confirm deletion screen.
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