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TROUBLESHOOTING
GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn
power off and unplug unit before servicing.
Vacuum is not picking up debris. No suction or light suction.
(Refer to Maintenance section for more information.)
&
Check filter to see if it needs cleaning. Follow instructions for rinsing and drying the filter
before re-inserting in the vacuum.
•
Dust cup may be full; empty dust cup.
•
Check for blockages in the dust cup filter.
•
Make sure that the battery is fully charged.
Vacuum will not operate.
&
The battery needs to be recharged or replaced.
•
The battery may be depleted. Charge the vacuum until the Charging Indicator light turns off.
•
Ensure nothing is blocking the air-intake opening.
•
There is no power in electrical outlet being used while charging. Try to charge using different outlet.
Charging indicator does not illuminate.
&
Check to see if the charge adaptor is plugged in properly to the outlet and to the charging port.
•
Ensure there is no debris accumulated on the metal charge contacts on the vacuum or
charging adaptor.
•
Ensure that the electrical outlet is supplying power to the charger.
Dust escapes from vacuum.
&
Empty the dust cup.
•
Ensure that the filter is inserted completely into its holder.
•
Check for punctures in dust cup filter or cracks in the dust cup and replace if necessary.
Vacuum turns off on its own.
&
Charge the unit until the Charging Indicator light turns off.
Run time has decreased, charge doesn't last as long.
Perform the following steps:
•
Run vacuum until the sound drops significantly, then turn off the unit.
•
Charge the vacuum for 6 hours.
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