Panasonic Toughbook CF-74JDMBD2M Supplementary Manual page 24

Troubleshooting
CAUTION
If you used "Advanced Security" without a backup password. There is no
way to backup your data.
If biometrics authorization does not work, there is no way to backup
your data.
C Deleting the passport.
• Use the "Delete" wizard. Please note that all your stored secret data
(passwords, "My Safe" *
up the data, you can restore it in the next step; otherwise it will be lost
permanently. To perform the delete operation it is necessary to cancel the
fi ngerprint verifi cation operation to get to the password dialog, then enter
your Windows log on password or backup password.
* : <Model with Windows Vista> "File Safe"
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D Make sure your fi ngerprint sensor is working.
• Use the Tutorial wizard to verify that the fi ngerprint sensor works. If not,
reboot and try again. If it still does not work, please contact PANASONIC
TECHNICAL SUPPORT.
E Restore or create passport.
• If you have a backup of your data, you can now use "Import or Export
User Data" wizard to restore your data. Otherwise you can create a new
passport by using the "Enroll or Edit Fingerprints" wizard.
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encryption keys) will be lost. If you backed
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