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Neptune R900 Installation And Maintenance Manual

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R900
Gateway v3 Installation and Maintenance Guide

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  • Page 1 ® R900 Gateway v3 Installation and Maintenance Guide...
  • Page 3 ® R900 Gateway v3 Installation and Maintenance Guide...
  • Page 4 This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc.

  • Page 5: Table Of Contents

    Valmont ..............11 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 6 Securing the Gateway............27 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 7 Up-to-Date Files ............. . . 49 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 8 Coaxial Cable Lengths for the Gateway ........... . 73 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 9 Determining if You Need a Crossover Cable ..........88 Glossary Index R900 Gateway v3 Installation and Maintenance Guide...
  • Page 10 Contents Notes: viii R900 Gateway v3 Installation and Maintenance Guide...
  • Page 11 Ground Wire ..............33 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 12 RJ-45 Crossover Ethernet Cable ........... 88 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 13 Cable Color Code Table ........... . 88 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 14 Tables Notes: R900 Gateway v3 Installation and Maintenance Guide...

  • Page 15: About This Guide

    (CIS) for billing purposes. About This Guide The R900 Gateway v3 Installation and Maintenance Guide describes how to install, maintain, and troubleshoot the Gateway. This guide also provides information for configuring the cellular modem for the Gateway, installing the solar power unit, and ordering information for necessary cables and accessories.

  • Page 16: General Product Overview

    This guide is intended for use by installers and is designed to help in the installation process. In addition, this guide contains information on individual components, material specifications, installation site selection, and detailed installation instructions. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 17: Determining How To Install The Gateway

    Determining How to Install the Gateway Regardless of whether you are installing the Gateway in an indoor or outdoor environment, Neptune provides a kit for five types of installations, as detailed in Table 1. A cellular modem or Ethernet connection is used for backhaul communications. The kits provide materials needed for both types of installations.

  • Page 18: Mounting Configurations

    The Gateway allows for a cellular modem or Ethernet connection for communication. Gateway Stand The Gateway mounted on a stand can be either solar-powered or AC- powered. Refer to Figure 4 for typical stand configuration. Figure 4 Gateway Stand Installation R900 Gateway v3 Installation and Maintenance Guide...

  • Page 19: Pole Installation

    16 in. in diameter, such as a utility pole. Refer to Figure 5 for typical pole configuration. Figure 5 Gateway Pole Installation The Gateway allows for a cellular modem or Ethernet connection for communication. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 20: Gateway Kits

    Accessories are available. Contact your Neptune sales representative for details. Some installation sites may have a very weak cellular signal (-90 dBm or weaker). An optional external cellular antenna kit (Neptune Part No. 13147-000) can increase the signal strength in these cases. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 21: Ethernet

    13247-000 Cellular Modem Conversion Kit, optional Accessories are available. Contact your Neptune sales representative for details. The Cellular Modem Conversion Kit is an optional kit that is only required when converting an Ethernet Gateway to a Cellular Gateway in the field.
  • Page 22 Overview Notes: R900 Gateway v3 Installation and Maintenance Guide...

  • Page 23: General Installation Information

    2 General Installation Information Use the information in this chapter to ensure that you properly prepare for installing R900 Gateway v3 (Gateway) units according to the guidelines provided in this guide. Preparation This section describes the necessary procedures to prepare for the installation of new Gateway units and are to be completed before hardware installation occurs.

  • Page 24: User Name And Password

    Certain cellular services, such as CDMA, do not require a SIM card to operate. However, some cellular services do require a SIM card, such as GSM (EDGE and GPRS). Verify with the cellular service provider. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 25: Guidelines

    50 lbs. (22.6 kg) Valmont Dimensions 8 x 8 ft. triangle (2.4 x 2.4 m) Height 9.5 ft. (289.5 cm) Pole Diameter 2.375 in. (72.4 cm) Weight (excluding ballast) 260 lbs. (117.9 kg) R900 Gateway v3 Installation and Maintenance Guide...

  • Page 26: Ups Specifications

    Short Circuit Current (Isc) 8.1 A Dimensions 26.0 x 58.0 in. (66 x 147.3 cm) Weight 25.4 lbs. (11.5 kg) Mounting Pole mount 2.0 to 16.0 in. diameter  (5.08 to 40.64 cm) R900 Gateway v3 Installation and Maintenance Guide...

  • Page 27: Battery Enclosure

    Manufacturer Sun Xtender Part No. PVX-1040T Voltage Nominal Capacity 104 Ah (C/24 rate) Dimensions 12.0 L x 6.6 W x 8.93 in.H (30.5 x 16.8 x 22.7 cm) Weight 66 lbs. (30 kg) R900 Gateway v3 Installation and Maintenance Guide...

  • Page 28: Rf Antenna Specifications

    The temperature of the unit should remain between -40° and 185°F (-40° and 85°C). Keep in mind that the Gateway solar unit has an external battery box containing the battery. Storage for more than one year may affect product life. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 29: Unpacking

    After unpacking the Gateway, inspect it for damage. If any parts of the Gateway appear to be damaged or prove to be defective upon installation, notify your Neptune sales representative. If the unit or item needs to be returned, use the original cardboard box and packing material.

  • Page 30: Safety And Preliminary Checks

    Always follow your company’s safety practices and installation guidelines when installing your Gateway unit. • Never perform an installation during a lightning storm or under excessively wet conditions. • Use only approved climbing equipment. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 31: Installation Of The Gateway

    When installing a stand on a rooftop, always install a roof pad between stand and rooftop to protect roof. See Ballast Requirements on page 75 in Appendix C. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 32 “Recommended Tools and Materials” on page 15. See Figure 9. Mount the RF antenna to the antenna pole using antenna mounting Figure 9 Weatherizing RF Antenna brackets. See Figure 10. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 33: Mounting The Gateway - Solar Configuration

    Install the brackets onto the pole using the U-bolts provided. Be sure the U-bolts are spaced 12.75 in. (32.39 cm) apart and face the brackets true south. See Figure 11. Figure 11 Installing Pole Brackets R900 Gateway v3 Installation and Maintenance Guide...

  • Page 34: Attaching The Solar Panel

    Figure 14. This panel allows the Gateway to operate using energy generated by the sun. The solar panel comes with mounting brackets pre-attached, and it is pre-terminated with 15-ft. (#10 AWG) wire in flexible non-metallic conduit. Figure 14 Gateway Solar Panel R900 Gateway v3 Installation and Maintenance Guide...

  • Page 35: Mounting The Gateway

    To mount the Gateway to a pole or stand, complete the following steps: Mounting bracket Position the Gateway so that the top of the box is approximately level with the battery box.  Figure 17 Mounting Bracket for Gateway R900 Gateway v3 Installation and Maintenance Guide...

  • Page 36: Wiring The Solar Panel

    Gateway solar-powered system. If you are installing an AC-powered system, skip this step. Attach the connector hub to the back of the battery box. See Figure 20. Figure 20 Feeding Conductor Wire R900 Gateway v3 Installation and Maintenance Guide...

  • Page 37: Wiring The Gateway

    Use #4 or #6 American Wire Gage (AWG) copper wire with a minimum temperature rating of 75º C. Ground wire Tighten with a flathead screwdriver. Torque to 35 in-lb. (4.0 Nm). Figure 23 Ground Wire R900 Gateway v3 Installation and Maintenance Guide...

  • Page 38: Attaching The Rf Antenna Cable

    Do not weatherize the power connection. The power connector is IP68-rated and does not require weatherization wrap. Power port Figure 25 Power Cable Attached to Gateway Securing the Gateway Secure the Gateway cover with the tamper-resistant T27 Torx Pin-Head tool. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 39: Applying The Ballast To The Stand

    Appendix C to determine the adequate amount of ballast for your installation. Evenly distribute the ballast to secure the stand in its position as illustrated in Figure 26. Figure 26 Stand with Concrete Block Ballast R900 Gateway v3 Installation and Maintenance Guide...

  • Page 40: Activating The Gateway System

    52 for definitions and status indications of LED lights. There is approximately a three-minute delay before the Gateway becomes fully functional. Figure 28 Gateway Cover Screws Configuring the Cellular Modem See Configuring the Cellular Modem on page 77 in Appendix D. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 41: Configuring The Gateway

    To use a USB flash drive for configuring the Gateway, complete the following steps: Configure a USB flash drive using the N_SIGHT R900 software. Verify that the Gateway is powered up. Insert the configured USB flash drive into the Gateway’s USB port.

  • Page 42: Installing A Large Pole Mount System

    Mount the RF antenna bracket to the large pole using the two stainless steel Snaplock clamps. See Figure 29. antenna bracket Figure 29 RF Antenna Bracket for a Large Pole R900 Gateway v3 Installation and Maintenance Guide...
  • Page 43 Attach the coax cable to the base of the RF antenna. See Figure 31. Verify that the coax cable type is correct for the run length. See “Coaxial Cable Lengths for the Gateway” on page 73 in Appendix B. Figure 31 Coax Cable Attached R900 Gateway v3 Installation and Maintenance Guide...

  • Page 44: Mounting The Gateway To A Large Pole

    Figure 33 Pole Hardware for the Gateway Insert the clamps through the slots on the mounting bracket. See Figure 34. Mounting bracket slots Figure 34 Slots on Mounting Bracket R900 Gateway v3 Installation and Maintenance Guide...

  • Page 45: Mounting The Battery Box To A Large Pole

    Use a magnetic compass to help determine the correct direction and location for your unit. You can determine true south by using a magnetic compass corrected for magnetic declination. (See Appendix A, Solar Power Information, on page 57.) R900 Gateway v3 Installation and Maintenance Guide...

  • Page 46: Mounting The Solar Panel To A Large Pole

    The corresponding sections detail how to attach the following components: • Ground wire • RF antenna cable • AC power source Refer to the following sections for the steps to attach these items. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 47: Attaching The Rf Antenna Cable

    Complete the following instructions to weatherproof the RF antenna: Weatherize the RF antenna port connection using the weatherizing kit, as described in “Recommended Tools and Materials” on page 15. Start the tape at the top of the RF antenna connection. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 48: Connecting Power To The Gateway

    IP68-rated and does not require weatherization wrap. Power cable Figure 43 Power Cable Attached to Gateway Configuring the Cellular Modem See Configuring the Cellular Modem on page 77 in Appendix D. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 49: Configuring The Gateway

    To use a USB flash drive for configuring the Gateway, complete the following steps: Configure a USB flash drive using the N_SIGHT R900 software. Verify that the Gateway is powered up. Insert the configured USB flash drive into the Gateway’s USB port.

  • Page 50: Installing The Ups To A Large Pole

    Wiring the AC-power for the UPS and Gateway must be done by a licensed electrician. Install in accordance with the National Electrical Code, Canadian Electrical Code, and local electrical codes. The integrity of the protective earthing should be ensured when installed. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 51: Installing A Wall Mount System

    “Mounting the Gateway to a Wall” on page 38 “Mounting the RF Antenna and Antenna Mast” on page 41 “Mounting the Antenna Mast to the Building” on page 41 “Connecting the Ethernet Cable” on page 44 “Troubleshooting” on page 51 R900 Gateway v3 Installation and Maintenance Guide...

  • Page 52: Mounting The Gateway To A Wall

    Remove the two cover screws from the cover on the UPS, and then remove the cover. Wire the 120 Vac input through the lower knock-out hole. See Figure 49. Figure 49 UPS with 120 Vac Input Wired R900 Gateway v3 Installation and Maintenance Guide...

  • Page 53: Connecting The Ground Wire

    RF antenna  Ethernet Power input connection connection Figure 52 Adding Cables to the Gateway Weatherize the RF antenna connection using the weatherization kit, as described in “Recommended Tools and Materials” on page 15. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 54 Figure 53 Attaching Circular Power Connector The protective cap should always cover the Ethernet port when the port is not in use. Figure 54 illustrates the completed Gateway and UPS wall installation. Figure 54 Completed Wall Installation R900 Gateway v3 Installation and Maintenance Guide...

  • Page 55: Mounting The Rf Antenna And Antenna Mast

    250V, per NEC Article 810, CEC Section 54. When mounting the RF antenna and antenna mast, it is important to maximize the line-of-sight relationship between the RF antenna and R900 MIUs for optimum RF communications. Mounting the Antenna Mast to the Building...

  • Page 56: Mounting Rf Antenna To Antenna Mast

    Attach antenna mounting brackets to mast. See Figure 57.  Figure 57 RF Antenna Mounting Brackets Attach coax cable to RF antenna. See Figure 58. Figure 58 Attaching Coax Cable to RF Antenna R900 Gateway v3 Installation and Maintenance Guide...
  • Page 57 Secure the coaxial cable every 2 ft. along the mast using UV-stable wire ties. See Figure 61. Secure larger 1/2-in. and 7/8-in. diameter coax cable per manufacturer's recommendations. Figure 61 Securing the Coax Cable R900 Gateway v3 Installation and Maintenance Guide...

  • Page 58: Connecting The Ethernet Cable

    See Figure 64. Figure 64 RJ45 Ethernet Plug Terminate the Ethernet jack to the Ethernet cable. See Figure 65. Refer to Appendix G, Ethernet Termination, on page 87. Figure 65 Ethernet Plug Terminated R900 Gateway v3 Installation and Maintenance Guide...

  • Page 59: Configuring The Gateway

    See Figure 66. Figure 66 Ethernet Plug Inserted in Gateway The Ethernet connector is weatherproof (IP67 rated) and does not require weatherization wrap. Configuring the Gateway See “Configuring the Gateway” on page 27. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 60 Installation of the Gateway Notes: R900 Gateway v3 Installation and Maintenance Guide...

  • Page 61: Gateway Monitoring

    4 Gateway Monitoring This section contains basic techniques that allow you to diagnose and resolve unusual activity that you may notice when monitoring your R900 Gateway v3 (Gateway) system. Monitoring the Gateway To monitor your Gateway, complete the following steps: Log in to the FTP site.

  • Page 62: Using A Usb Drive To Retrieve Gateway .Tar Files

    Files Appear in Readings Folder If all your files appear in the readings folder, they all should have been changed to an extension defined by the N_SIGHT R900 software. This means that the database service has processed the files and put them into the N_SIGHT R900 (formerly known as ARB N_SIGHT AMR) database.

  • Page 63: Files Appearing As .Tar

    If a file appears as a .TAR file, this means that it has not been processed, and the database service is not running, or there is an improper definition in the N_SIGHT R900 software. Someone in your IT department should look at the SQL Anywhere – N_SIGHT R900 service located on your server.
  • Page 64 Gateway Monitoring Notes: R900 Gateway v3 Installation and Maintenance Guide...

  • Page 65: Performance Troubleshooting

    5 Troubleshooting This section provides possible symptoms, areas of focus, and actions that you can take to try to resolve problems that could arise with your R900 Gateway v3 (Gateway) unit. Performance Troubleshooting Refer to the following table to troubleshoot performance or failure issues:...

  • Page 66: Installation Troubleshooting

    The Gateway uses the following DC power cable for both the solar power and UPS option: • 12 Vdc Power Cable (for solar or UPS), Neptune Part No. 13065-000 Disconnect the power plug to the Gateway. See Figure 68. Figure 68 Gateway Power Plug Using a voltmeter, verify that there is 12 Vdc present between pins C (+) and D (-) on the power plug.

  • Page 67: Verifying The Digital Board

    In addition, the green LED D501 should begin flashing to indicate that the unit is receiving MIU readings. However, in areas where the MIU density is high, this green light may remain on constantly to indicate a high volume of MIU RF traffic. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 68: Checking Cellular Modem Connectivity

    However, some cellular services do require a SIM card, such as GSM (EDGE and GPRS). Verify with the cellular service provider. Figure 70 Cellular Modem Front View Figure 71 Cellular Modem Back View R900 Gateway v3 Installation and Maintenance Guide...

  • Page 69: Verifying Cellular Modem Power

    Once you have verified that all of the steps have been completed and you are still having issues with the Gateway unit operating properly, please call Neptune Customer Support at (800) 647-4832 for assistance in further diagnosis. See “Contacting Customer Support” on page 56 which follows.

  • Page 70: Contacting Customer Support

    Troubleshooting Contacting Customer Support Within North America, Neptune Customer Support is available Monday through Friday, 8:00 AM to 7:00 PM Eastern Standard Time by telephone, e-mail, or fax. To contact Customer Support by phone, call (800) 647-4832. You are directed to the appropriate team of Customer Support Specialists. These specialists are dedicated to you until the issue is resolved to your satisfaction.

  • Page 71: Solar Power Information

    Los Angeles, true south is the same as 180º – 14º = 166º indicated. • Orient your solar panel in the direction of true south (or north if applicable) as determined above. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 72: Specific Tilt Angle

    Latitude + 5° 0° – 15° 15° Based on winter performance It is recommended that the solar panel tilt be limited to 15° for a minimum angle and 60° for a maximum tilt angle. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 73: Magnetic Declination For The United States

    Contours of Declination of the Earth’s magnetic field, expressed in degrees. Contour Interval: 1 Degree (Positive declinations in blue, negative in red) Produced by NOAA’s National Geophysical Data Center (NGDC), Boulder, Colorado Figure 74 Magnetic Declination U.S. as of 2010 R900 Gateway v3 Installation and Maintenance Guide...

  • Page 74: Selecting The Correct Solar Power System

    220 W 52 x 48 in. 13068-300 (small pole/stand) Canada 13068-500 (large pole) If the utility is located near or along the boundary between Zones D and E, then the 220W option is recommended. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 75: Solar Power System Operation Summary

    Therefore, battery recharge can take one or more days, depending on the time of year and size of the system. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 76: Troubleshooting The Solar Power System

    Confirm that the load end of the circuit breaker does not have a short circuit. Breaker damaged Use an ohm meter to verify the breaker continuity out of circuit. Replace the breaker if necessary. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 77: Troubleshooting The Solar Controller

    This sets the controller for charging sealed valve regulated lead acid (VRLA), absorbent glass mat (AGM) batteries, which is the type of battery that the solar power system uses. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 78: Sunsaver Gen 2

    After some period of recharging the battery such that it recovers to approximately 40 to 50 percent of its rated capacity (12.6V), the load automatically reconnects and the red LED is unlit. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 79: Sunsaver Gen 3

    Charging On solid (with heartbeat Flashing Error Critical error On solid (with heartbeat Status LED heartbeat indication flickers ON briefly every 5 seconds Status LED heartbeat indication flickers OFF briefly every 5 seconds R900 Gateway v3 Installation and Maintenance Guide...
  • Page 80 LVD  On solid Battery empty (load off) None No LEDS on Battery missing Load off An error condition exists if multiple battery SOC LEDs are flashing. See LED Error Indications for more information. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 81 R-G-Y sequencing means that the red LED is on, then the green LED is on, then the yellow LED is on, the red LED is on, then the green LED is on, and so forth. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 82: Prostar Ps-15

    The following table provides Voc and Vuc for SOC at 25°C. Table 18 Voltages for SOC at 25°C SOC (%) 12.8 14.2 12.6 12.91 12.3 12.60 12.0 12.25 11.8 11.81 <11.6 <11.81 R900 Gateway v3 Installation and Maintenance Guide...
  • Page 83 However, they are a good indicator of state of charge for AGM batteries. This data is for newer batteries with relatively few cycles. An older battery will measure a lower voltage for a given DOD. R900 Gateway v3 Installation and Maintenance Guide...

  • Page 84: Solar Panel Troubleshooting

    Using a volt meter, measure the Voc voltage between the PV(+) and PV(-) terminal blocks. It should measure within 5% of the nameplate rating in LOW to HIGH sunlight. Set the PV(+) breaker to CLOSED (ON) position. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 85 Table 21 Sunlight by Time of Day in the Summer Degree of Sunlight Time Sun Capacity 7:00 a.m.-9:00 a.m. 10-30% 9:00 a.m.-11:00 a.m. 30-60% HIGH 11:00 a.m.-2:00 p.m. 60-100% 2:00 p.m.-5:00 p.m. 30-60% 5:00 p.m.-8:00 p.m. 10-30% R900 Gateway v3 Installation and Maintenance Guide...
  • Page 86 Appendix A Notes: R900 Gateway v3 Installation and Maintenance Guide...

  • Page 87: Coaxial Cable Lengths

    Appendix B: Coaxial Cable Lengths This appendix provides detailed specifications for the type and length of coaxial cable required in various installation circumstances for the R900 Gateway v3 (Gateway). Coaxial Cable Lengths for the Gateway For an antenna coax cable that runs 40 ft. or less, the Times Microwave Part No.
  • Page 88 Connector, Coax, 8138-190 Andrew AL5DF-PS 7-16 DIN Female (two connectors required per installation) Cable, Coax, 6-ft. Jumper, 10046-117 Andrew F4A-PNMDM-6-USA N-Male to 7-16 DIN Male (two jumpers required per installation) Purchased by the foot. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 89 Appendix C: Ballast Requirements Ballast Requirements vs. Wind Speed This appendix discusses the requirements for a proper ballast for the R900 Gateway v3 (Gateway) stand. ROHN recommends a minimum 75 mph Effective Wind Velocity be used for determining ballast requirements. Higher velocities may be required by local codes or for sites located on hills, escarpments or ridges (refer to ANSI/TIA-222-G).
  • Page 90 Appendix C Notes: R900 Gateway v3 Installation and Maintenance Guide...
  • Page 91 2.0 Mbps • 850 MHz • 900 MHz • 1900 MHz • 2100 MHz • EDGE/GPRS Quad-band: 236 kbps 236 kbps • 850 MHz • 900 MHz • 1800 MHz • 1900 MHz R900 Gateway v3 Installation and Maintenance Guide...
  • Page 92 For CalAmp Vanguard 3000, be sure to insert the SIM card facing gold side upward. If you are configuring this cellular modem in the field, verify that the Gateway is powered on. It takes about three minutes for the Gateway to boot. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 93 60 minutes. See Figure 78. Figure 78 Gateway Digital Board Run the online configuration application for the modem by following the steps outlined in the quick start guide for the Vanguard 3000. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 94 If you are unable to connect to a web page, refer to the Vanguard 3000 User Manual at: http://www.calamp.com/images/ WNmanualsquickstarts/m_vanguard3000_rev0.pdf Provisioning the Vanguard 3000 for GSM To provision the Vanguard 3000 for GSM service, the username is admin, and the password is password. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 95 Cell Connection tab, then Carrier and make sure that you have a primary carrier selected. Carrier APN must be populated with a number that you get from the carrier. R900 Gateway v3 Installation and Maintenance Guide...
  • Page 96 Appendix D Notes: R900 Gateway v3 Installation and Maintenance Guide...
  • Page 97 Appendix E: Cellular Modem Conversion Kit The cellular modem conversion kit (Neptune Part No. 13247-000) is an optional kit that's required to convert an Ethernet version Gateway to a cellular version Gateway in the field. Installing the Cellular Modem Conversion Kit To install the cellular modem conversion kit, complete the following steps: Disconnect power to the Gateway.
  • Page 98 Appendix E Notes: R900 Gateway v3 Installation and Maintenance Guide...
  • Page 99 Appendix F: External Cellular Antenna Option Some installation sites may have a very weak cellular signal (-90 dBm or weaker). An optional external cellular antenna kit (Neptune Part No. 13147-000) can increase the signal strength in these cases. Refer to “Gateway Kits” on page 6.
  • Page 100 Appendix F Notes: R900 Gateway v3 Installation and Maintenance Guide...
  • Page 101 Appendix G: Ethernet Termination Straight-Through Ethernet Cable For most installations of the R900 Gateway v3 (Gateway), the straight-through Ethernet cable is used. Use a shielded category 5e or better Ethernet cable that is rated for outdoor use and is sunlight resistant, for example, a Belden cable (Part No. 7919A). Terminate the Ethernet cable according to the diagram below using the T-568B wiring standard for both ends.
  • Page 102 Table 26 Cable Color Code Table Symbol Wire Color White with orange stripe Solid orange White with green stripe Solid blue White with blue stripe Solid green White with brown stripe Solid brown R900 Gateway v3 Installation and Maintenance Guide...
  • Page 103 The Gateway is a device that collects meter reading data from Neptune’s absolute encoder register interfacing with Neptune’s new R900 MIU and transmits the data for collection. This unit receives the data and stores data to be downloaded through the N_SIGHT R900 host software.
  • Page 104 Glossary Notes: R900 Gateway v3 Installation and Maintenance Guide...
  • Page 105 FTP site carriage bolts readings Caution icon cellular modem circular power connector circular power connector (12 Vdc) communications, availability components, Gateway concrete blocks config folder connect battery wiring R900 Gateway v3 Installation and Maintenance Guide...
  • Page 106 Gateway stand installation GPRS solar GPRS communication problem weatherization modem large pole mount RF antenna mount solar panel mounting large pole mount latitude, range for solar panel LEDs GPRS not illuminated power system R900 Gateway v3 Installation and Maintenance Guide...
  • Page 107 Gateway installation contact problems, symptoms customer product description symptoms system AC power pole R900 MIU wall-mounted programming tools and materials R900 Gateway v3 Installation and Maintenance Guide...
  • Page 108 RF antenna U-bolts wire feeds unit wiring description battery box location battery to Gateway unpacking connect solar system circular power connector (12 Vdc) wood screws inside (illus.) install to large pole zones, solar power R900 Gateway v3 Installation and Maintenance Guide...
  • Page 110 Tel: (525) 55203 5294 / (525) 55203 5708 TAKE CONTROL Fax: (525) 55203 6503 neptunetg.com IM R900 Gateway v3 11.12 Part No. 13194-001 © Copyright 2003-2012, Neptune Technology Group Inc. Neptune is a registered trademark of Neptune Technology Group Inc.

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