Advertisement
Battery Reset
For an MB Pro or Pro UC headset ONLY
1. Turn the headset off (hold the multifunction button for two seconds; this should be
followed by the voice prompt "powering off" and the LED flashing red three times.
2. Press and hold the multifunction button until the LED flashes alternately red and blue
(this indicates that the device has entered pairing mode).
3. Simultaneously press and hold the multifunction button and the audio button (volume
control button) for five seconds until the LED flashes purple three times, and then re-
enters pairing mode (indicated by the LED flashing alternately red and blue).
4. The headset has been reset.
Battery installation videos
For a DW Office or D10:
For a DW Pro 1:
For a DW Pro 2 or D30:
For an SDW Mono / Stereo
base/dect-headsets/troubleshooting/sdw-3060-hs---replacing-the-battery
Other headsets do not have a replaceable battery
https://www.youtube.com/watch?v=k6h2sTyaZeA
https://www.youtube.com/watch?v=nOPyEY56bKw
https://www.youtube.com/watch?v=GE9SjRllJ7U
https://www.eposaudio.com/en/au/enterprise/support/knowledge-
Advertisement
