Replacement Parts And Ordering Information; Ordering Information; Standard Replacement Parts List; Warranty - Del ozone ECLIPSE 1 Installation & Operation Manual

SECTION 5 Replacement Parts and Order Information Replacement Parts and Order Information
5A. Ordering information:
To locate a dealer nearest you call 1.800.676.1335, ext. 249 or visit www.delozone.com.
Be prepared with the following information:
• Name • Address
5B. Standard replacement parts list:
1. Ozone Module Kit ................................... 9-0667-01
Each ozone module should be replaced after 15,000 hours of use.
2. Ozone Tube Assembly ........................... 9-0770-01
The Ozone Check Valve and Tubing Assembly must be replaced once a year.
Note: The warranty is void if the parts listed above are not replaced at recommended intervals.
The limited warranty set forth below applies to Eclipse Series Products manufactured by DEL Ozone - 3428
Bullock Lane, San Luis Obispo, California 93401, and sold by DEL Ozone or its authorized dealers. This
limited warranty is given only to the first retail purchaser of such products and is not transferable to any
subsequent owners or purchasers of such products.
DEL Ozone warrants that it or its authorized dealers will repair or replace, at its option, any part of such
products proven to be defective in materials or workmanship within ONE (1) year from the date of retail
purchase of such products. (All parts) ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY
FOR THE BALANCE OF THE ORIGINAL WARRANTY PERIOD.
NOTE: USE ONLY DEL Ozone AUTHORIZED REPLACEMENT PARTS. USE OF ANY OTHER PART(S)
WILL AUTOMATICALLY VOID THIS WARRANTY.
Any replaced parts must be returned to DEL OZONE for warranty evaluation.
THIS LIMITED WARRANTY DOES NOT INCLUDE ANY OF THE FOLLOWING:
(a) Any repair or replacement of such parts necessitated by faulty installation, improper maintenance,
improper operation, misuse, abuse, negligence, accident, fire, repair materials, and/or unauthorized
accessories;
(b) Any such products installed without regard to required local codes and accepted trade practices;
(c) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS
FOR PARTICULAR PURPOSE,AND SUCH WARRANTIES ARE HEREBY DISCLAIMED
(d) DEL Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF
SUCH
CONSEQUENTIAL DAMAGES AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE:
DEL Ozone Warranty Department
3428 Bullock Lane, San Luis Obispo, CA 93401
Customer Service Number: (800) 676-1335
Fax Number: (805) 541-8459
Email: warrantysupport@delozone.com
When filing a claim, you must provide:
1. your name, mailing address and telephone number
2. the selling dealer's name
3. proof of date of purchase
4. the date of failure
5. a description of the failure
After this information is provided, DEL Ozone will release a RETURN GOODS AUTHORIZATION (RGA)
NUMBER. After receiving the RGA number the part in question must be returned to DEL Ozone, freight
prepaid, with the RGA number clearly marked on the outside of the package. All preauthorized defective
parts must be returned to DEL Ozone within thirty (30) days. Under no circumstances may any product be
returned to DEL Ozone without prior authorization. You must call or write DEL Ozone prior to returning
product or your returned goods shipment will be refused. Upon receipt of preauthorized returned goods, DEL
Ozone will repair or replace, at DEL Ozone's option, the defective product(s) and return them freight
(prepaid for products under warranty). Buyer's acceptance of the product and use thereof constitutes
acceptance of these terms.
DEL OZONE Eclipse™
LIMITED 1 YR WARRANTY
PRODUCTS, LOST PROFITS,
DEL Eclipse 1, 2, & 4 Corona Discharge Ozone Generators
• DEL Model #
DIRECT DAMAGES, INDIRECT
5
• Date Purchased
DAMAGES,
P/N: 4-0398-01_Rev.A