Sony Xperia M Manual page 23

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User manual (124 pages)

Table of Contents

CONTENTS

Problem Areas ................................................................................ 4

1.1 Power .................................................................................................... 4

1.1.1

Will not power on or will switch off randomly ........................................... 4

1.2 Keys ...................................................................................................... 5

1.2.1

Back/Home/Multi task Keys ........................................................................ 5

1.2.2

Camera Key .................................................................................................. 5

1.2.3

Volume Key .................................................................................................. 6

1.2.4

On/Off key .................................................................................................... 7

1.3 Touch Screen ....................................................................................... 9

1.3.1

Touch Screen malfunction .......................................................................... 9

1.4 Display ................................................................................................ 11

1.4.1

Graphics & Illumination ............................................................................ 11

1.5 LED/Illumination ................................................................................. 12

1.5.1

LED/Illumination ........................................................................................ 12

1.6 Speaker ............................................................................................... 14

1.6.1

Loudspeaker .............................................................................................. 14

1.7 Earspeaker .......................................................................................... 17

1.7.1

Earspeaker ................................................................................................. 17

1.8 Microphone ......................................................................................... 18

1.8.1

Microphone ................................................................................................ 18

1.8.2

Secondary Microphone ............................................................................. 20

1.9 Vibrator ............................................................................................... 21

1.9.1

Vibrator not generating alerts .................................................................. 21

1.10 Camera ................................................................................................ 22

1.10.1 Camera defects .......................................................................................... 22

1.11 Bluetooth and WLAN ......................................................................... 23

1.11.1 Bluetooth or WLAN connection failure .................................................... 23

1.12 GPS ..................................................................................................... 24

1.12.1 GPS malfunctions ...................................................................................... 24

1.13 Compass ............................................................................................. 25

1.13.1 Compass fails ............................................................................................ 25

1.14 Accelerometer .................................................................................... 26

1.14.1 Accelerometer test fails ............................................................................ 26

1.15 Light Sensor ....................................................................................... 27

1.15.1 Light Sensor malfunctions ....................................................................... 27

1.16 Proximity switch ................................................................................. 28

1.16.1 Proximity switch malfunctions ................................................................. 28

1.17 Real Time Clock ................................................................................. 29

1.17.1 Real Time Clock test fails ......................................................................... 29

1.18 Total call time ..................................................................................... 30

1.18.1 Total call time fails .................................................................................... 30

1277-1356 Rev 2

Sony Mobile Communications AB - Company Internal

Troubleshooting Guide (mech)

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