yuna EBK4/2B Instruction Manual page 44

The consumer is accredited with both the dues of the guarantee given by the
manufacturer and the vendor's guarantees. These are not restricted to the
manufacturer's guarantee.
The guarantee is valid without prejudice to stringent legal liability regulations, e.g.
the product liability law, in the case of malice and of wanton negligence in view of
harm of life, body or health by YUNA or its agents.
The right on the guarantee is not granted, when the purchase is made in the course
of a commercial activity.
The guarantee claim has to be verified by the vendee by submitting a proof of
purchase including the date of purchase and/or the date of delivery. This has to be
reported to us or to our after sales service in the Federal Republic of Germany.
This report has to be made immediately after the detection and within 24
months after the delivery to the first ultimate vendee.
The guarantee for our appliances is valid under the following conditions:
Defects of the appliance which are verifiably caused by material or fabrication
deficiency will be rectified free of charge by our after sales. When the defect
appears within 6 months we suppose that there is a material or fabrication
deficiency.
Within the guarantee we will repair deficient components free of charge using
components of our own choice or they will be replaced by flawless components .
Appliances, which can, due to their dimensions, be reasonably transported by an
automobile, should be given over or submitted to our after sales.
If the repair work is refused by us or if the repair work finally fails, the old
appliance, if requested, will be replaced by an appliance of the same kind, quality
and type within the period of guarantee If the old appliance is no longer produced
at the time the defect occurred, YUNA will be entitled to deliver a similar
appliance. The exchange of the appliance principally takes place in the shop the
first vendee bought the appliance in unless the appliance is too large to be
transported by the vendee.
The guarantee does not establish any entitlement to withdraw from the purchase
contract or for a price reduction.
Replaced components or exchanged appliances demise to us as our property.
The guarantee claim does not cover:
1. fragile components as plastic, glass or bulbs;
2. minor modifications of the YUNA-products concerning their authorized
condition if they do not influence the utility value of the product;
3. damage caused by handling errors or false operation;
4. damage caused by aggressive environmental conditions, chemicals, detergents;
5. damage caused by non-professional installation and haulage;
6. damage caused by non common household use;
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