Panasonic KX-TG5200M Operating Instructions Manual page 58

Troubleshooting
Problem
You cannot program any
function items.
While programming or
searching, the handset starts
to ring and the program/
search stops.
You cannot make an intercom/
outside call.
You cannot redial.
You cannot make long
distance calls.
The handset does not display
the caller's name and/or
phone number.
The handset cannot
automatically edit the Caller
List/incoming phone numbers.
58
Cause & Remedy
• Programming is not possible while the
handset and/or base unit is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• A call is coming in. To answer the call, press
[ ] or [s]. Start again from the beginning
C
after hanging up.
• If more than one other user is using the
handset and/or base unit, you may not be
able to make a call. Try again later.
• The handset you called is too far from the
base unit.
• If the last number dialed was more than 48
digits long, the number will not be redialed
correctly.
• Please make sure you have long distance
service.
• Check if Caller IQ feature is turned on. Turn
Caller IQ feature off (p. 61).
• You need to subscribe to Caller ID.
• Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller
ID.
• The caller requested not to send his/her
Caller ID information (p. 24).
• If a call is being transferred to you, the Caller
ID information will not be displayed.
• If a (separate) Caller ID box is connected
between the base unit and the telephone wall
jack, disconnect the Caller ID box or plug the
unit directly into the wall jack.
• The Caller ID Number Auto Edit feature is
turned off. Turn it on (p. 28) and try again.
• You need to press [C] or [s] after editing
the number.