Page 1
2.4GHz Digital Cordless Answering System PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico KX-TG2247S Model No. Pulse-or-tone dialing capability...
Please read IMPORTANT SAFETY INSTRUCTIONS on page 84 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p. 14). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or...
Greeting Message...23 Programming Summary for Answering System ...25 Day and Time...26 Caller’s Recording Time...28 Number of Rings ...29 Cordless Telephone Making Calls ...30 Answering Calls ...34 Caller ID Service ...35 Using the Caller List ...36 Viewing the Caller List ...36 Calling Back from the Caller List...38...
Page 5
Battery Replacement...73 Adding Another Phone ...74 Troubleshooting ...75 openLCR Service for Caller IQ Feature...80 Setting Caller IQ to OFF and ON...81 Downloading the Telephone Directory Data ...82 Information Download ...83 Important Safety Instructions ...84 FCC and Other Information ...86 Index ...89...
Displays Both the handset and the base unit show you instructions and information on the displays. These display prompts are shown below. Handset display Recharge Received calls (Handset on the base unit) Received calls (Handset off the base unit) 12 new calls =Directory Ringer off ROBINSON,TINA...
Page 10
Displays No link to base Place on cradle and try again. SMITH,JACK 1-222-333-4444 11:20A JAN10 123-456-7890 BROWN,NANCY 1-555-666-7777 ----Waiting---- Please lift up and try again. Not available The handset has lost communication with the base unit. Place the handset on the base unit and try again.
Page 11
Directory full Save error Remote operation [Caller IQ on] Set Caller IQ to on. Download incomplete. Directory full. Download incomplete. Try again. For assistance, please call: 1-800-211-PANA(7262) When trying to store an item or Caller List information in the directory, the directory memory is full (p.
Page 12
Displays Base unit display FULL The clock needs adjusting (p. 26). Your greeting or memo message was not recorded correctly. Record it again (p. 23, 61). The unit is in the answering system programming mode. The speaker volume level is set to “5”. You can select: —9 levels (0–8) are available while using the answering system (p.
Hook Raise the antenna. •USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •To connect a standard telephone on the same line, see page 74.
Settings Installing the Battery in the Handset Insert the battery into the handset as shown (#), matching the correct polarity. Press the battery down until it places into the compartment ($). When finished, close the cover. Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use.
•If you DO NOT recharge the handset battery for more than 15 minutes, the display will keep indicating “Recharge” and/or “ Battery information After your Panasonic battery is fully charged (p. 14): Operation While in use (TALK) While not in use (Standby) •The battery operating time may be shortened depending on usage conditions,...
Settings Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is not being used and the handset is lifted off the base unit.
Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Your phone comes from the factory set to “A”. Make sure the unit is not being used and the handset is lifted off the base unit.
Programmable Functions You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is not being used and the handset is lifted off the base unit.
Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing feature, turn the feature ON by programming. Your phone comes from the factory set to OFF. Make sure the unit is not being used and the handset is lifted off the base unit.
Programmable Functions Ringer Volume You can program the handset ringer volume to HIGH, LOW or OFF. If set to OFF, the handset will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is not being used and the handset is lifted off the base unit.
Ringer Pattern You can select the handset ringer pattern out of 6 patterns. When an incoming call is being received, the unit rings in the selected pattern. Your phone comes from the factory set to 1. Make sure the unit is not being used and the handset is lifted off the base unit.
Programmable Functions LCD Contrast You can program the handset LCD contrast (5 levels). To make the handset display clearer, set to high level. Your phone comes from the factory set to level 3. Make sure the unit is not being used and the handset is lifted off the base unit.
Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 24). All messages (greeting, incoming, memo, etc.) are stored in digital memory (p.
Page 24
Preparing the Answering System To check the recorded greeting message Press (GREETING). To erase the recorded greeting message Press , and then press (GREETING) played. •The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p. 23), one of two messages will be played when a call is received, depending on the caller’s recording time (p.
Programming Summary for Answering System You can program the following functions using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is not being used and the handset is lifted off the base unit.
Preparing the Answering System Day and Time Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 27
•In step 6, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100”, and select “PM” by pressing (*).) If a power failure occurs, the time may be shifted. When “ on the base unit display, reprogram the current day/time. To check the day/time Repeat steps 1 to 5 on page 26.
Preparing the Answering System Caller’s Recording Time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. Make sure the unit is not being used and the handset is lifted off the base unit.
Number of Rings You can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “Toll saver” Your phone comes from the factory set to “4”. Make sure the unit is not being used and the handset is lifted off the base unit.
Making Calls Back side Speaker Press Dial a phone number. •The dialed number is displayed. •After a few seconds, the display will show the length of the call and the battery strength. To hang up, press handset on the base unit. •If the handset has lost communication with the base unit, 3 beeps sound and “No link to base Place on cradle and try again.”...
Page 31
To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press Dial a phone number. •The dialed number is displayed. •After a few seconds, the display will show the length of the call and the battery strength. When the other party answers, talk into the microphone.
Page 32
Making Calls To dial after confirming the entered number Dial a phone number. •If you misdial, press (HOLD/INTERCOM/CLEAR). One digit is erased. Dial the correct phone number. Press To have a hands-free phone conversation, press , and when the other party answers, talk into the microphone.
To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press Ñ To decrease, press Ö •The display will return to the length of the call. While using •Each time you press Ö level will change among 3 levels (HIGH, MEDIUM or LOW).
Answering Calls When a call is received, the unit rings and “Incoming call” is displayed and the IN USE/CHARGE/HOLD indicator on the base unit flashes quickly. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 35). In order to view the Caller ID information, please wait until the second ring to answer a call.
Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the first ring. The unit can record information of up to 30 different callers, including the time and date received and the number of times called, in the Caller List.
Using the Caller List If you have received new calls, “Received calls” will be displayed while the unit is not in use. Handset on the base unit Received calls Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is not being used and the handset is lifted off the base unit.
Page 37
Ex. When you search from the most recent call: Press to enter the Caller List. Ö Ñ 2 new calls =Directory Press Ö SMITH,JACK 1-222-333-4444 3:10P JUN10 Press Ö BROWN,NANCY 222-3333 1:54P JUN 9 Press Ö TURNER,CINDY 1-234-456-7890 10:38A JUN 9 √ Press Ö...
Using the Caller List Calling Back from the Caller List Press Ö Ñ Scroll to the desired caller by pressing Ñ Press •The displayed phone number is dialed automatically. •In some cases, you may have to edit the number before dialing (p. 39). (Ex.
– Area code •The order in which patterns a–c are displayed depends on how the telephone number is displayed in step 3. After editing the number, you can continue with calling back or storing procedures. To call back, press To store the number in the directory, press instructions on the display (p.
•To exit the programming mode, press (OFF). •When the feature is set to OFF, the unit will still be able to display Caller ID, like regular Caller ID telephone, but the in-coming Caller ID number will not be edited by pattern and by area codes.
Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the Caller List. Ö...
Using the Caller List Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is not being used and the handset is lifted off the base unit. To erase a specific caller from the Caller List Press Ö...
Directory You can store up to 50 names and phone numbers in the directory using the handset. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset display.
Page 44
Directory Press (FUNCTION/2WAY!REC) Press at “Save directory”. á •The display shows the number of stored items in the directory. Enter a name, up to 15 characters with the dialing buttons, •See the steps for entering names and symbols (p. 45). •If a name is not required, press Ö...
Entering Names and Symbols The handset dialing buttons ( can be used to enter letters and symbols. á The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. Keys & Blank To move the cursor to the left Ü...
Page 46
Directory For example, to enter “Tom Jones”: Press (FUNCTION/2WAY!REC) Press at “Save directory”. á Press four times. Press three times, then press move the cursor to the right. Press Press twice to enter a blank. á Press four times. Press three times, then press move the cursor to the right.
•You can exit the directory list any time by pressing (OFF). •If “No items stored” is displayed in step 2, the directory list is empty. For assistance, please call: 1-800-211-PANA(7262) (OFF) Press Ö. Press Ñ. Alphabet letter Symbol Number Telephone number (If no name is stored)
Directory Index table Keys Other symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 Dialing Make sure the unit is not being used and the handset is lifted off the base unit. Press Ü...
Editing Make sure the unit is not being used and the handset is lifted off the base unit. Press to enter the directory list. Ü á Press Ö Ñ •The first item is displayed. Scroll to the directory item you want to change by pressing á...
Directory Erasing Make sure the unit is not being used and the handset is lifted off the base unit. Press Ü á Press Ö Ñ •The first item is displayed. Scroll to the directory item that you want to erase by pressing •To search for the item by initial, see page 47.
Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: Press (HOLD/INTERCOM/CLEAR) Talk to the paged party after the beeps. •“Intercom” is displayed. Base unit: When the other party’s voice is heard, answer using the MIC.
Page 52
Intercom Paging the handset from the base unit (Handset locator) Using this feature, you can also locate a misplaced handset. Base unit: Press (LOCATOR/INTERCOM) •The handset beeps for 1 minute and displays “Paging Press INTERCOM”. •To stop paging, press (LOCATOR/INTERCOM) on the base unit.
Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user. Temporary Tone Dialing...
•The call waiting service cannot be used when: —the answering system is recording someone’s message or —a parallel connected telephone is in use. •If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature Call Waiting Caller ID Feature allows your handset to display the second caller’s...
—recording your conversation. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. •The total recording time (including greeting message) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
Listening to Messages You can see the total number of recorded messages on the base unit display. If MESSAGE PLAYBACK indicator flashes, new messages have been recorded. To play back messages, press (MESSAGE!PLAYBACK/SLOW!TALK) When you have new messages: the unit announces the number of new messages and only new messages are played back.
Page 58
Listening to Messages During playback To repeat Press •If you press within 5 seconds of playback, the previous message message will be played. To skip Press message To stop Press •To resume playback, press operation (MESSAGE!PLAYBACK/SLOW!TALK). •If you do not press any button for 60 seconds or if you press (STOP) again, the playback mode will be canceled.
From the Handset If someone else is in the room and you want to listen to the recorded messages privately, you can use the handset. Handset: Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard on the handset. •“Remote operation” will be displayed. Base unit: To listen to messages: Press...
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.
•While recording your conversation, Call Waiting Caller ID feature cannot be used. Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information.
Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 64). •To skip the voice menu and operate the unit directly, see page 66.
Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure the unit is not being used and the handset is lifted off the base unit.
Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. Press 1 to record your message. Press 2 for other functions.
Page 65
All Message Playback All recorded messages are played back. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK...
•The answering system will turn on. Hang up or enter the remote code for other options. •When turning on the answering system using a rotary or pulse service telephone, you cannot enter the remote code for other options. Skipping the greeting message After calling your unit, press •The unit skips the rest of the greeting message and you can start recording your...
Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. Summary of remote operation Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard. •“Remote operation” is displayed on the handset. To listen to the announcements and messages from the speaker, press •To switch back to the receiver, press...
Direct commands NEW MESSAGE PLAYBACK ALL MESSAGE PLAYBACK REPEAT (During playback) SKIP (During playback) CHANGING PLAYBACK SPEED (During playback) STOP ERASING A (*) (4) SPECIFIC MESSAGE (During playback) ERASING ALL (*) (5) MESSAGES ANSWERING SYSTEM OFF ANSWERING SYSTEM ON For assistance, please call: 1-800-211-PANA(7262) •Only new messages are played back.
Push the hook and turn it around. Turn the hook until a click is heard. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. •The word “UP” should face upward.
Page 71
Connect the telephone line cord. Mount the unit, then slide down. •Raise the antenna. •Fasten the telephone line cord to prevent it from being disconnected. To charge the handset battery: Fix the charge contacts (#) and insert the hook to the handset hole ($).
Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only a Panasonic KX-TCA88 or KX-TCA90 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset to the handset Open the headset jack cover, and connect an optional headset to the headset jack as shown below.
Battery Replacement If “Recharge” is displayed and/or “ charged, replace the battery with a new Panasonic P-P511 (PQPP511SVC) battery. To order, call the accessories telephone number on page 2. Press the notch on the handset cover firmly and slide it as indicated by the arrow.
Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack...
Troubleshooting Cordless Telephone Problem “No link to base Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring. The handset display is blank.
Page 76
•Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information. •Do not pause for over 60 seconds while searching. •The line mode selection is incorrect. See page 17.
Page 77
Problem You cannot have a conversation using the headset. Answering System Problem The answering system is on, but incoming messages are not recorded. You cannot listen to the recorded messages. “ ” is displayed and the FULL ANSWER ON indicator flashes rapidly, and no new messages are recorded.
Page 78
Troubleshooting Problem You cannot operate the answering system with the handset. While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback. General Problem The unit does not work. You cannot program items, such as the dialing mode.
Page 79
•Install a new battery (p. 73). ” •This is normal. •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY •Place the handset on the base unit, lift the handset and try again.
openLCR Service for Caller IQ Feature The Caller IQ feature is compatible with service provided by openLCR. Important: • If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). • NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC.
Setting Caller IQ to OFF and ON After the first download to your phone, the Caller IQ features are automatically turned on. If you need, you can turn off Caller IQ. To set Caller IQ to OFF Press (CALLER!IQ) Press Press Press •A beep sounds and Caller IQ function is set to...
Service for Caller IQ Feature Downloading the Telephone Directory Data To edit your telephone directory, go to the openLCR web site to update your directory, and then download the data to your unit. Accessing the openLCR web site can be done from any computer with Internet access, such as your home, work, library, Internet cafe, etc.
•You cannot access the openLCR server if a telephone or fax machine on the same phone line is in use. •While the unit is downloading the data from openLCR, the Call Waiting Service cannot be used. Information Download This enables you to view information such as weather, lottery results and stock quotes from the LCD display on your openLCR-ready unit.
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
Page 85
CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
Page 87
TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
Page 88
If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
H Headset, optional ... 72 Hold alarm... 32 I Installation AC adaptor ... 13 Adding another phone... 74 Battery...14 Telephone line cord ... 13 For assistance, please call: 1-800-211-PANA(7262) Intercom call... 51 Intercom paging ... 51 L LCD contrast ... 22 Lighted Handset Keypad...33 Line mode ...
Page 90
•Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
Page 92
1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park...