Chamberlain 8365W Manual
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Chamberlain 8365W Manual

Wi-fi garage door opener
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Wi-Fi
Garage Door Opener
®
Premium Series Chain Drive Models 8365W and 8365W-267
FOR RESIDENTIAL USE ONLY
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523
•
Please read this manual and the safety materials
carefully!
•
The door WILL NOT CLOSE unless the Protector
®
System
is connected and properly aligned.
•
Periodic checks of the garage door opener are
required to ensure safe operation.
•
This garage door opener is ONLY compatible with
®
MyQ
and Security+ 2.0
•
DO NOT install on a one-piece door if using devices
or features providing unattended close. Unattended
devices and features are to be used ONLY with
sectional doors.
•
Attach warning labels to the location indicated on
label.
Register your garage door opener to receive
updates and offers from LiftMaster
Take a photo of the camera icon
including the points ( ).
Send it in by texting
the photo to 71403 (US)
or visit www.liftmaster.photo (Global)
®
accessories.

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Summary of Contents for Chamberlain 8365W

  • Page 1 Wi-Fi Garage Door Opener ® Premium Series Chain Drive Models 8365W and 8365W-267 • Please read this manual and the safety materials FOR RESIDENTIAL USE ONLY carefully! • The door WILL NOT CLOSE unless the Protector ® System is connected and properly aligned.

  • Page 2: Table Of Contents

    Contents Preparation ........3 Assembly .

  • Page 3: Preparation

    Preparation ® Serial Number Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is Write down the following information for future reference: installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
  • Page 4 Preparation Test the Wi-Fi Signal Strength Check the Door Before You Begin You will need: To prevent possible SERIOUS INJURY or DEATH: Wi-Fi enabled smartphone, tablet or laptop ALWAYS call a trained door systems technician if garage door binds, sticks, or Broadband Internet Connection is out of balance.
  • Page 5 Preparation Tools Needed 5/32 3/16 5/16 7/16 7/16 9/16...
  • Page 6 Preparation Carton Inventory Hardware Accessories will vary depending on the garage door opener model purchased. Depending Installation Door Control Hardware on your specific model, other accessories may be included with your garage door Hex bolt 5/16"-18 x 7/8" (4) Screw 6AB x 1" (2) opener.

  • Page 7: Assembly

    Assembly 1 Attach the Rail to the Garage Door Opener 2 Tighten the Chain 1. Loosen the inner nut and lock washer on the trolley threaded shaft. 2. Tighten the outer nut until the chain is a 1/2 inch above the base of the rail at the midpoint of the rail.

  • Page 8: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 9. Install wall-mounted garage door control: 2. Install garage door opener ONLY on properly balanced and lubricated garage within sight of the garage door.
  • Page 9 Installation 1 Determine the Header Bracket Location OPTIONAL Unfinished CEILING Ceiling MOUNT FOR HEADER Header Wall BRACKET To prevent possible SERIOUS INJURY or DEATH: Vertical Centerline Header bracket MUST be RIGIDLY fastened to structural support on header of Garage Door Structural wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 10 Installation 2 Install the Header Bracket OPTION B - CEILING INSTALLATION 1. Extend the vertical centerline onto the ceiling as shown. You can attach the header bracket either to the wall above the garage door, or to the 2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. ceiling.
  • Page 11 Installation 3 Attach the Rail to the Header Bracket 4 Position the Garage Door Opener 1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener. NOTE: Use the packing material as a protective base for the garage door opener.
  • Page 12 Installation 5 Hang the Garage Door Opener HARDWARE Lock Washer 5/16" Hex Bolt 5/16"-18 x 7/8" Nut 5/16"-18 To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry.
  • Page 13 Installation 6 Install the Light Bulbs 7 Attach the Emergency Release Rope and Handle To prevent possible OVERHEATING of the endpanel or light socket: To prevent possible SERIOUS INJURY or DEATH from a falling garage door: DO NOT use short neck or specialty light bulbs. If possible, use emergency release handle to disengage trolley ONLY when DO NOT use halogen bulbs.
  • Page 14 Installation 8 Install the Door Bracket Metal, insulated or light weight factory reinforced doors: Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3) Wood Doors: Use top and bottom or side to side door bracket holes. Drill 5/16” holes through Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement the door and secure bracket with 5/16"-18 x 2"...
  • Page 15 Installation 9 Connect the Door Arm to the Trolley HARDWARE IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Clevis Pin 5/16" x 1-1/4" Hex Bolt 5/16"-18 x 7/8" 1. Close the door. Disconnect the trolley by pulling the emergency release handle. Lock Washer 5/16"...

  • Page 16: Install The Door Control

    Install the Door Control 1 Install the Door Control 1. Strip 7/16" (11 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw.
  • Page 17 Install the Door Control 2 Wire the door control to the garage door opener 3 Attach the warning labels PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener 1. Attach the entrapment warning label on the wall near the door control with tacks make sure you use the same wires that are connected to the door control.

  • Page 18: Install The Protector System

    ® Install the Protector System Introduction Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
  • Page 19 ® Install the Protector System 1 Install the Safety Reversing Sensors OPTION B - WALL INSTALLATION If additional clearance is needed an extension bracket (not provided) or wood blocks can HARDWARE be used. Make sure each bracket has the same amount of clearance so they will align correctly.
  • Page 20 ® Install the Protector System OPTION C - FLOOR INSTALLATION 2 Wire the Safety Reversing Sensors Use an extension bracket (not provided) or wood block to raise the sensor bracket if PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety needed.
  • Page 21 ® Install the Protector System OPTION B - PRE-WIRED INSTALLATION Pre-installed Safety reversing 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire wires 7/16" sensor wires (11 mm) to reach the pre-installed wires from the wall. 2.

  • Page 22: Power

    Power 1 Connect Power THERE ARE TWO OPTIONS FOR CONNECTING POWER: OPTION A - TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. TYPICAL WIRING To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
  • Page 23 Power 2 Ensure the Safety Reversing Sensors are Aligned IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: 1. Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned 2.

  • Page 24: Adjustments

    Adjustments Introduction PROGRAMMING BUTTONS The programming buttons are located on the back panel of the garage door opener and are used to program the travel. While programming, the UP and DOWN buttons can be used to move the door as needed. PROGRAMMING BUTTONS Without a properly installed safety reversal system, persons (particularly small UP Button...
  • Page 25 Adjustments PROGRAMMING BUTTONS 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. DOWN Button Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
  • Page 26 Adjustments ® 2 Test the Safety Reversal System 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

  • Page 27: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 10. Safety reversal system MUST be tested every month. Garage door MUST 2. ALWAYS keep remote controls out of reach of children. NEVER permit children reverse on contact with 1-1/2"...
  • Page 28 Operation ® Features THE PROTECTOR SYSTEM (SAFETY REVERSING SENSORS) When properly connected and aligned, the safety reversing sensors will detect an Your garage door opener is equipped with features to provide you with greater control obstruction in the path of the infrared beam. If an obstruction breaks the infrared beam over your garage door operation.
  • Page 29 Operation Connect With Your Smartphone Learn Button ® The Wi-Fi Garage Door Opener is compatible with up to 16 MyQ enabled accssories. Up to 10 devices can be paired to the Wi-Fi garage door opener’s internal gateway. These devices can be controlled with the MyQ app. These devices include any combination of MyQ garage door openers, Wi-Fi garage door openers, MyQ light controls, MyQ gate operators or MyQ commercial door operators.
  • Page 30 Operation Using the Door Control The following features are accessible by lifting up the push bar: LEARN A DEVICE ® SYNCHRONIZE THE DOOR CONTROL Any compatible remote controls, wireless keyless entry, or MyQ accessories can be programmed to the garage door opener by pressing the LEARN button the door control, To synchronize the door control to the garage door opener, press the push bar until see page 32.
  • Page 31 Operation Using the Door Control LIGHT FEATURE (Default is Active) Deactivate: LOCK Command LED Press and hold the LIGHT button until the Your remote controls will NOT work when Command LED garage door opener lights turn on, then off LOCK mode is active however your keyless again.* LOCK Button entry will still allow access to your garage.
  • Page 32 Operation Remote Control TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL USING THE LEARN BUTTON Your remote control has been programmed at the factory to operate with your 1. Press and release the LEARN Button on the garage door opener. garage door opener.
  • Page 33 Operation To Open the Door Manually To prevent possible SERIOUS INJURY or DEATH from a falling garage door: If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

  • Page 34: Maintenance

    Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. To prevent possible SERIOUS INJURY or DEATH: Check to be sure door opens and closes fully. Adjust if necessary, see page 25. NEVER allow small children near batteries.

  • Page 35: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash(es) Down Arrow Flash(es) The garage door opener will not close and the Safety reversing sensors are not installed, connected, or wires may be cut.
  • Page 36 Troubleshooting DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash(es) Down Arrow Flash(es) Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician.

  • Page 37: Accessories

    Accessories 829LM Garage and Gate Monitor: 880LMW Smart Control Panel ® 823LM Remote Light Switch: 893MAX 3-Button MAX Remote Control: Monitor open/closed status Displays temperature, time Automatically control your for up to 4 MyQ ® compatible and system diagnostics; lights using your garage door Compatible with LiftMaster ®...

  • Page 38: Warranty

    Warranty ® LIFTMASTER LIMITED WARRANTY ® LiftMaster (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase. WARRANTY PERIOD Parts Motor...

  • Page 39: Repair Parts

    Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number Master link kit 4A1008 3V CR2032 Lithium battery 10A20 Chain pulley bracket 41A4813 Remote control visor clip 29B137 Complete trolley assembly 41A3489 Emergency release rope and handle 41A2828 assembly One-piece rail - 7’...
  • Page 40 Repair Parts Garage Door Opener Parts Description Part Number Sprocket cover with screws 31D380 Gear and sprocket 41C4220A Drive and Worm Gear 41A2817 Front end panel with all labels 041A8393 Light socket 041C0279 Light lens 108D79 Capacitor 030B0532-1 Capacitor bracket 12A373 Universal motor 041D7440...

This manual is also suitable for:

Premium series8365w-267

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