Appendix; Service And Support - Beckhoff C9900-U332-0010 Manual

Appendix

8 Appendix
8.1

Service and support

Beckhoff and its worldwide subsidiaries offer comprehensive service and support, providing fast and
competent assistance with all issues relating to Beckhoff products and system solutions.
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
email: service@beckhoff.com
In case of service, please state the coded production date of your battery pack, which you can find on the
name plate.
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• World-wide support
• design, programming and commissioning of complex automation systems
• extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
email: support@beckhoff.com
Headquarters
Beckhoff Automation GmbH & Co. KG
Hülshorstweg 20
33415 Verl
Germany
Telephone: + 49 (0) 5246/963-0
Fax: + 49 (0) 5246/963-198
email: info@beckhoff.de
The addresses of the worldwide Beckhoff subsidiaries and agencies can be found on our website at http://
www.beckhoff.com/.
You will also find further documentation for Beckhoff components there.
24 Version: 2.2 C9900-U332-0010