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DVR User Manual
For H.264 4/8-channel digital video recorder
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Summary of Contents for COP-USA DVR2704AS-S

  • Page 1 DVR User Manual For H.264 4/8-channel digital video recorder All rights reserved...
  • Page 2 AHD DVR User Manual CAUTION  Please read this user manual carefully to ensure that you can use the device correctly and safely.  There may be several technically incorrect places or printing errors in this manual. The updates will be added into the new version of this manual. The contents of this manual are subject to change without notice.
  • Page 3: Table Of Contents

    AHD DVR User Manual Table of Contents Introduction ........................1 1.1 DVR Introduction ........................ 1 1.2 Main Features ........................1 Hardware Installation ....................... 3 2.1 Install Hard Drive ........................ 3 2.2 Front Panel Descriptions ...................... 4 2.3 Rear Panel Instructions ......................4 2.4 Remote Controller .......................
  • Page 4 AHD DVR User Manual 4.5.4 Alarm Out ........................22 4.6 Network Configuration ...................... 23 4.6.1 Network .......................... 23 4.6.2 Sub Stream ........................24 4.6.3 Email ..........................24 4.6.4 Server..........................25 4.6.5 NAT ..........................25 4.6.6 Other Settings ......................... 26 4.7 User Management Configuration ..................28 4.8 P.T.Z Configuration ......................
  • Page 5 AHD DVR User Manual 7.5.1 Remote Playback ......................48 7.5.2 Remote Backup....................... 51 7.6 Remote System Configuration ................... 52 7.7 Tools ..........................52 7.8 Remote Management ......................52 Appendix A FAQ ......................... 53 Appendix B Calculate Recording Capacity ..............57 Appendix C Compatible Devices ..................
  • Page 6: Introduction

    AHD DVR User Manual Introduction 1.1 DVR Introduction This model is standard 4/8 CH real time 720P high resolution AHD DVR(Analog High Definition Digital Video Recorder), which adopts high performance video processing chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit rate, Dual stream, SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by phones), etc., which ensure its powerful functions and high stability.
  • Page 7 AHD DVR User Manual ALARM  Supports schedule for motion detection  Supports pre-recording and post recording PTZ CONTROL  Supports various PTZ protocols  Supports 128 PTZ presets and 8 auto cruise tracks  Supports remote PTZ control through internet SECURITY ...
  • Page 8: Hardware Installation

    AHD DVR User Manual Hardware Installation 2.1 Install Hard Drive Check the unit and the accessories after getting the DVR. Please don‟t power up the unit till the physical installation is complete. Notice: 1. This series support one SATA hard drive. Please use the hard drive the manufacturers recommend specially for security and safe field.
  • Page 9: Front Panel Descriptions

    AHD DVR User Manual 2.2 Front Panel Descriptions The front panel descriptions are only for reference; please make the object as the standard. Front panel I Name Description When recording, the light is blue When access to network , the light is blue Power Power indicator, when connection , the light is blue Switch the resolution of the VGA or HDMI output...
  • Page 10: Remote Controller

    AHD DVR User Manual Rear Panel for 8 CH Name Descriptions AUDIO IN 1 CH Audio Input. AHD VIDEO IN 4 CH AHD Video Inputs. AUDIO OUT Audio output, connect to the sound box. VGA Port. Connect to monitor. HDMI HDMI Port.
  • Page 11: Control With Mouse

    AHD DVR User Manual Key points to check in case the remote doesn‟t work. 1. Check batteries polarity. 2. Check the remaining charge in the batteries. 3. Check IR controller sensor for any masking. If it still doesn't work, please change a new remote controller to try, or contact your dealers. 2.5 Control with Mouse 2.5.1 Connect Mouse It supports USB mouse through the ports on the rear panel.
  • Page 12 AHD DVR User Manual In PTZ Control: Click left button to choose the buttons to control the PTZ. Click right button to return to live. Note: Mouse is the default tool for all operations unless an exception, as indicated.
  • Page 13: Basic Function Instruction

    AHD DVR User Manual Basic Function Instruction 3.1 Power On/Off Before you power on the unit, please make sure all the connection is good. 3.1.1 Power On ① Connect with the power. ② The device will boot and the power LED would turn blue. ③...
  • Page 14: Live Preview

    AHD DVR User Manual 3.3 Live Preview Fig 3-2 Live Preview Interface Symbol Meaning Green Manual record Yellow Motion detection record Blue Schedule record 3.4 Live Playback Click Playback button to playback the record. Refer to Fig 3-3. User can do complete operation by clicking the buttons on screen.
  • Page 15: Main Menu Setup Guide

    AHD DVR User Manual Main Menu Setup Guide Click right mouse or press FN/ESC button on the front panel and then the control bar will display at the bottom of the screen. Refer to Fig 4-1. Fig 4-1 Main Menu Toolbar Screen Mode: Click to choose screen mode.
  • Page 16: System

    AHD DVR User Manual 4.1.1 System Go to Main MenuSetupBasic System interface. Refer to Fig 4-3. Fig 4-3 Basic Configuration-System In this interface you can set up the device name, device ID, video format, max network users, VGA resolution, language and so on. The definitions for every parameters display as below: Device Name: The name of the device.
  • Page 17: Dst

    AHD DVR User Manual Fig 4-4 Basic Configuration-Date & Time ② Set the date format, time format, time zone in this interface; checkmark “Sync Time With NTP Server” to refresh NTP server date. You can also adjust system date manually. ③...
  • Page 18: Main Monitor

    AHD DVR User Manual Fig 4-6 Live Configuration-Live ② A software keyboard will pop up by clicking camera name area. Click the letters and (or) digital numbers on the keyboard to input the name you want to display in live image. ③...
  • Page 19: Mask

    AHD DVR User Manual Fig 4-7 Live Configuration-Main Monitor ② Select display mode and channel. ③ Select dwell time. Click button to set up the previous channel groups of dwell picture. Click button to set the latter channel groups of dwell picture. ④...
  • Page 20: Record Configuration

    AHD DVR User Manual ③ Then click Apply button to save the setting. Fig 4-9 Setting Mask Area 4.3 Record Configuration Record configuration includes six sub menus: enable, record bit rate, time, recycle record, stamp and snap. Before Configuration, please make sure your DVR has been installed with HDD and has completed its initialization.
  • Page 21: Record Bitrate

    AHD DVR User Manual 4.3.2 Record Bitrate ① Go to Main MenuSetupRecordRecord Bitrate. Refer to Fig 4-11. Fig 4-11 Record Configuration-Record Bitrate ② Set up rate, resolution, quality, encode and max bit stream. ③ Select “All” to set the same settings for all channels. ④...
  • Page 22: Stamp

    AHD DVR User Manual ② Set Pre-alarm record time and post-alarm record time. Select “All” to set the same settings for all channels. Pre-alarm Record Time: Set the time in seconds to pre-record before the actual recording begins. Post-alarm Record Time: Set the time in seconds to post-record after the actual recording has finished, five options: 10s, 15s, 20s, 30s, 60s, 120s, 180s and 300s.
  • Page 23: Recycle Record

    AHD DVR User Manual 4.3.5 Recycle Record This option is used to recycle the HDD space once it is full. If enabled, the system will automatically delete the old records and recycle the space if it is completely utilized. The setting steps are as follows: ①...
  • Page 24: Motion Schedule

    AHD DVR User Manual ② Select other days and add schedule or copy settings from one schedule to the others under the Apply Settings To item. Fig 4-15 Schedule-Week Schedule 4.4.2 Motion Schedule This tab allows to set schedule for motion based recording. The setting steps are as follows: ①...
  • Page 25 AHD DVR User Manual Fig 4-16 Alarm Configuration-Motion ③ Click “Setting” button under the Trigger area. Then a window will pop up as below: Fig 4-17 Alarm Configuration-Motion Trigger Buzzer: If selected, the local buzzer would be activated on an alarm. Show Full Screen: If selected, there will pop up the chosen channel on the monitor on an alarm trigger.
  • Page 26: Video Loss

    AHD DVR User Manual sensitivity as per the local conditions. Once motion is sensed, it displays a figure icon. Click icon to save the setting. Click icon to exit the current interface. Fig 4-18 Motion-Area Note: Prior to setting motion detection field it is recommended that you click icon to clear the existing field and set afresh.
  • Page 27: Other Alarm

    AHD DVR User Manual 4.5.3 Other Alarm This tab gives a choice to configure alarm for Disk Full, IP Conflict, the Disconnect event, Disk Attenuation or Disk Lost. ① Go to Main MenuSetupAlarmOther Alarm. Refer to Fig 4-20. Fig 4-20 Other Alarm ②...
  • Page 28: Network Configuration

    AHD DVR User Manual 4.6 Network Configuration Network configuration includes six submenus: Network, Sub Stream, Email, Server, NAT and Other Settings. Network settings must be configured if DVR is used for monitoring over network. 4.6.1 Network To set up network: ①...
  • Page 29: Sub Stream

    AHD DVR User Manual 4.6.2 Sub Stream To set up sub stream: ① Go to Main MenuSetupNetwork Sub Stream interface. Refer to Fig 4-23. Fig 4-23 Network Configuration-Sub Stream Parameter Meaning Range from: 1-25. Resolution Support CIF. The quality of the clients‟ image. The higher the value is, the clearer the Quality record image.
  • Page 30: Server

    AHD DVR User Manual Fig 4-24 Network Configuration-Email 4.6.4 Server This function is mainly used for connecting ECMS/NVMS. The setting steps are as follows: ① In the server interface, select “Enable” as shown in the Fig 4-25. ② Check the IP address and port of the transfer media server in the ECMS/NVMS. The default server port for auto report is 2009.
  • Page 31: Other Settings

    AHD DVR User Manual Fig 4-26 Network Configuration-NAT 4.6.6 Other Settings If your DVR is set to use PPPoE as its default network connection, you may set up DDNS to be used in connection. The setting steps are as follows: ①...
  • Page 32 AHD DVR User Manual Domain name Registration (Take  www.dvrdydns.com for example) 1. Input www.dvrdydns.com in the IE address bar to visit its website. Then click “Registration” button to register as shown below. 2. Create domain name. 3. After you successfully request your domain name, you will see your domain in the list. ...
  • Page 33: User Management Configuration

    AHD DVR User Manual 4. Enter the host name at random, like 123. 5. Click “Register” to register the domain name. When the successful prompt pops up, it means you successfully register your domain name. If your IP address is not WAN IP address, you should forward your IP address and port in your router or enable UPNP function both in router and DVR.
  • Page 34 AHD DVR User Manual ② Click Add button to display a dialog box as Fig 4-29. Fig 4-29 Add-General ③ In General tab, input username, password and select user type. You can also check “Binding PC MAC Address” and input this address. ④...
  • Page 35: Configuration

    AHD DVR User Manual To modify user: ① Go to Main MenuSetupUsers interface. ② Select the added user you want to modify and then click “Modify” button to do the relevant operation. To change user password: ① Go to Main MenuSetupUsers interface. ②...
  • Page 36 AHD DVR User Manual Advanced settings include preset setting, cruise setting and track setting. Go to Main MenuSetup P.T.Z Advanced. Refer to Fig 4-32. Fig 4-32 P.T.Z configuration-advanced To set up preset: ① In the Advanced interface, click preset “Setting” button to see a dialog box as Fig 4-33. Fig 4-33 Advanced-Preset Setting ②...
  • Page 37 AHD DVR User Manual Note: PTZ must support wiper and light button and these two buttons are just available when selecting PELCOP or PELCOD. ⑤ Click Save button to save the setting. Click icon to hide the tool bar. Right click to view this bar again.
  • Page 38: Advanced

    AHD DVR User Manual To set up track: ① In the Advanced interface, click track “Setting” button to see a dialog box as Fig 4-37. ② Control the dome by rotating up, up left, down, right down, left, left down, right and up right and adjust the rotate speed and the value of zoom, focus and iris of the dome.
  • Page 39 AHD DVR User Manual Fig 4-38 Block/Allow List...
  • Page 40: Search, Playback & Backup

    AHD DVR User Manual Search, Playback & Backup Search configuration includes four submenus: time search, event search, file management and image. 5.1 Time Search ① Go to Main MenuSearch Time Search. Refer to Fig 5-1. Fig 5-1 Search Configuration-Time Search ②...
  • Page 41: Event Search

    AHD DVR User Manual 5.2 Event Search ① Go to Main MenuSearchEvent Search button. Refer to Fig 5-2. Fig 5-2 Search Configuration-Event Search ② Select date and channels on the right hand side. A data with highlighted borderline indicates presence of data. ③...
  • Page 42: Search By Image

    AHD DVR User Manual ③ Click Search button to display the searched files in the file list box. ④ Use “All” button to lock/unlock or delete all files in the file management column. ⑤ Double click an unlocked item to play. Lock: Select a file and click Lock button to lock this file, after that, that file will not be deleted or covered.
  • Page 43 AHD DVR User Manual Fig 5-5 Backup Configuration ③ Select a required file or checkmark “All” to select all data files. Click Backup button to display Backup information window. ④ In the backup information interface, you can check the relevant information of backup files, storage type, save file type, etc.
  • Page 44: Manage Dvr

    AHD DVR User Manual Manage DVR 6.1 Check System Information Check system information includes seven submenus: system, event, log, network, online user, QRCODE and record. 6.1.1 System Information In this interface, you can check the hardware version, MCU version, kernel version, device ID, etc.
  • Page 45: Disk Management

    AHD DVR User Manual Fig 6-1 Information Configuration In this interface, you can scan the QRCODE through the mobile phone. Refer to Fig 6-2. Fig 6-2 Information Configuration-QRCODE 6.2 Disk Management To format the disk ① Go to disk management interface. Note: please format the hard disk before record.
  • Page 46: Upgrade

    AHD DVR User Manual dielectric material of the disk, analysis the potential problems of the disk and warn so as to protect its data. 6.3 Upgrade At present, it only supports USB update. Get the software from your vendor when there is a new software version.
  • Page 47: Remote Surveillance

    AHD DVR User Manual Remote Surveillance 7.1 IE Remote Surveillance by NAT 7.1.1 NAT Settings ① The DVR shall be powered on and connected to the network. ② Go to Main MenuSetupNetwork. You can obtain the IP address, Subnet Mask and Gateway automatically.
  • Page 48: Ie Remote Surveillance Via Lan & Wan

    AHD DVR User Manual 7.2 IE Remote Surveillance via LAN & WAN In order to view the DVR from a network it may be connected to a LAN/WAN or internet. The network setup should be done accordingly. Please refer to 4.6 Network Setup. 7.2.1 Via LAN ①...
  • Page 49: Remote Surveillance Through Apple Pc

    AHD DVR User Manual will connect to the server and would give a confirmation message. ② When accessing the remote interface of DVR, user can input WAN IP to access directly (user can go to Main MenuInformationNetwork interface to check IP address). The browser will download Active X control.
  • Page 50: Via Wan

    AHD DVR User Manual ③ After acquiring the IP address, Subnet Mask and so on, please Go to the DVR‟s Main MenuSetupNetwork interface to manually input IP address, Subnet Mask and Gateway according to the configuration of PC. The network segment should be the same as the PC.
  • Page 51: The Remote Live Preview

    AHD DVR User Manual 1. Connect the DVR to internet through router or virtual server. ① The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance. ② Enter WAN IP and http port in the Safari browser to install the Active control. The concrete steps are the same as step 5 and 6 of Chapter 7.3.1.
  • Page 52 AHD DVR User Manual Snap pictures Click “Snap” icon to automatically capture pictures and save those pictures in the computer. You can set up the save path for those picture in the Remote Preview interface  Configuration Local configuration. Color adjustment: Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation.
  • Page 53: Remote Playback & Backup

    AHD DVR User Manual focus. Go to the Preset. Select and do auto cruise. Track Auto scan Wiper button Light button Click the right mouse on the live interface. This will take you to a pull-down menu. Fig 7-2 Right Key Sub Menu Stream: This DVR supports master stream and sub stream.
  • Page 54 AHD DVR User Manual Fig 7-3 Play Record File Interface This DVR supports remote time search, event search and file management. By Time Search: ① Go to SearchTime Search. Refer to Fig 7-4. ② The highlight date in the area ② indicates recorded data. Select the date in area ② and record channels in area ③.
  • Page 55 AHD DVR User Manual Fig 7-5 Time Search Playback By Event Search: ① Go to SearchEvent Search interface. Refer to Fig 7-6. ② Click the highlight date and select record channels. ③ Checkmark the event type: motion. ④ Click “Search” button. ⑤...
  • Page 56: Remote Backup

    AHD DVR User Manual Fig 7-7 File Management Interface ② Select highlighted date and channels. ③ Click “Search” button to search the recorded files. Lock: Select certain file item in the file list box and then click “Lock” button to lock this file that ca not be deleted or overlaid.
  • Page 57: Remote System Configuration

    AHD DVR User Manual 7.6 Remote System Configuration You can do remote setup of the device which includes functions like basic configuration, live configuration, record configuration, schedule configuration, alarm configuration, network configuration, PTZ configuration and user configuration. You should select an option from the menu list on the left and then set up the relative parameters.
  • Page 58: Appendix A Faq

    AHD DVR User Manual Appendix A FAQ Q1. Why the DVR doesn’t turn on after connecting to the power? The power adapter could have gone bad. Please change a new power adapter. The power from the adapter may be not enough for operating the DVR. Please use the power adaptor supplied along with the DVR.
  • Page 59 AHD DVR User Manual IE browser blocks ActiveX. Please do setup as per the steps mentioned below. ① Open IE browser. Click ToolsInternet Options. ② Select SecurityCustom Level. Refer to Fig 7-1. ③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 7-2. ④...
  • Page 60 AHD DVR User Manual Q10: A hard disk is being identified as a new device however it was being used with another DVR of same model. Should it be formatted prior use? It is possible to migrate an HDD from one DVR to another provided that the DVRs are of the same model and that the HDD being migrated would be used as the sole disk in the new DVR.
  • Page 61 AHD DVR User Manual Q13. How to play the backup file? Insert your USB device where the backup files are saved in the USB port of PC. If your files are saved in DVR format, you must have already downloaded the backup player box before doing backup.
  • Page 62: Appendix B Calculate Recording Capacity

    AHD DVR User Manual Appendix B Calculate Recording Capacity Users can calculate the size of hard disk according to the saving time and DVR recording settings. The DVR uses fixed video bit rate. The below are the details at different settings. Resolut Frame Rate Bit Rate...
  • Page 63: Appendix C Compatible Devices

    AHD DVR User Manual Appendix C Compatible Devices Compatible USB drive after test. Brand Capacity Netac Kingston 2GB/8GB/16GB/32GB Aigo Smatter vider SanDisk 4GB/8GB/16GB/32GB 2. Compatible HDD list Brand Capacity Seagate Barracuda 80G/160G/250G/320G /1.5T/2TB/3TB Seagate SV35.3 Seagate Pipeline HD.2 500G Maxtor Diamondmax 160G HITACHI Deskstar 80G/160G/250G/320G /1.5T/2TB/3TB...
  • Page 64: Appendix D 4 Ch Specifications

    AHD DVR User Manual Appendix D 4 CH Specifications Compression format H.264 Main Profile Video output VGA × 1, HDMI × 1 Video Input BNC × 4 HDMI/VGA Resolution 1080 × 1920/1280 × 1024/800 × 600 Record Resolution 720P (1280 × 720) Display Frame Rate 100FPS (PAL), 120FPS (NTSC) Record Frame Rate...
  • Page 65: Appendix E 8 Ch Specifications

    AHD DVR User Manual Appendix E 8 CH Specifications Compression format H.264 Main Profile Video output VGA × 1, HDMI × 1 Video Input BNC × 8 HDMI/VGA Resolution 1080 × 1920/1280 × 1024/800 × 600 Record Resolution 720P (1280 × 720) Display Frame Rate 200FPS (PAL), 240FPS (NTSC) Record Frame Rate...

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