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Device Status - This will only display when viewing All Servers.
1) Connected and Running – The gateway is connected to all the BACnet/IP servers that are enabled
and configured.
2) Error: Timeout – One or more enabled BACnet/IP servers have timeouts.
3) Fatal Error: No Configuration – No BACnet/IP servers are configured or none of the BACnet/IP
servers configured are enabled.
4) Fatal Error: Configuration Invalid – One or more of the servers configured are enabled, but do not
have any scan lines configured.
5) Dependency Protocol Faulted – The dependent protocol is missing causing the communication to go
inactive.
6) Unknown: First Scan Not Complete – Multiple scan lines are set up for the device and the gateway
has not completed all the scan lines for the first time.
LED Status - This is the Status for All Servers or the specific server selected.
1) Solid Green (Connected) – The gateway is connected to all the BACnet/IP servers that are configured
and enabled.
2) Flashing Green (Not Connected) – The gateway has never been connected to a BACnet/IP server that
is configured and enabled.
a) Verify BACnet/IP settings and ensure that the Enable checkbox is checked for the appropriate
device(s).
b) Verify the Enable checkbox is checked for the appropriate device(s).
3) Flashing Red (Nodes Missing) - One or more enabled BACnet/IP servers are timed out.
a) Verify that the Device Instance of each BACnet/IP server is valid and is on the same network as
the gateway.
b) Verify BACnet IP server is communicating on the correct UDP port.
c) Verify that the starting objects in the scan lines are correct.
4) Flashing Red (Communication not attempted yet) – (Specific server only) No reads are configured
and data needed for writes isn't valid yet.
5) Flashing Red (Dependency Error) - The dependent protocol is missing causing the communication to
go inactive.
a) The other protocol must be Connected.
Real Time Automation, Inc.
69
1-800-249-1612
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