Real Time Automation 460BMSAWS-NNA1 Product User Manual

Protocol gateway
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460BMSAWS-NNA1
Protocol Gateway
Product User Guide
Firmware Version 8.8.22
Real Time Automation, Inc.
1
1-800-249-1612

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Summary of Contents for Real Time Automation 460BMSAWS-NNA1

  • Page 1 460BMSAWS-NNA1 Protocol Gateway Product User Guide Firmware Version 8.8.22 Real Time Automation, Inc. 1-800-249-1612...
  • Page 2 Real Time Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams. Except as specifically set forth above, Real Time Automation and its distributors and dealers will in no event be liable for any damages whatsoever, either direct or indirect, including but not limited to loss of business profits, income, or use of data.
  • Page 3: Table Of Contents

    Configuring Subscribe and Publish Topics ....................29 Additional AWS Requirements ........................ 30 How to FTP files into the RTA gateway ..................31 AWS IoT Core Service Setup ........................33 AWS IoT Core Service Things Configuration ................... 35 Certificate setup ..........................36 Real Time Automation, Inc. 1-800-249-1612...
  • Page 4 Diagnostics – Alarm Status ........................74 Alarms – Active ............................74 Alarms – Clear ............................75 Change of State (COS) Configuration ......................76 Diagnostics Info ............................77 Diagnostics Mapping ..........................77 Diagnostics – BACnet MS/TP Slave ......................78 Real Time Automation, Inc. 1-800-249-1612...
  • Page 5 Export Configuration ..........................85 Import Configuration ..........................85 Save and Replace Configuration Using SD Card ..................87 Saving Configuration Using SD Card......................87 Replacing Configuration Using SD Card ....................87 Intelligent Reset Button ..........................88 Utilities ................................ 89 Real Time Automation, Inc. 1-800-249-1612...
  • Page 6: Revision History

    3. SC now supports data block (DB) access 4/28/21 Features Added: 8.7.53 5. Added support for the NNBU hardware platform Improved RFIDeas scanner support 7. Updated MM and MRS to use Modbus RTU Client and Modbus RTU Server terminology Real Time Automation, Inc. 1-800-249-1612...
  • Page 7 11. Fixed COV Subscription Issues on BACnet MS/TP 12. Fixed timing issues affecting gateway performance 13. Fixed a bug where the Run Idle Header on the output instance for EtherNet/IP Scanner was not checked by default Real Time Automation, Inc. 1-800-249-1612...
  • Page 8: Overview

    The 460BMSAWS-NNA1 gateway Get your BACnet MS/TP BMS connected to Amazon Web Services (AWS) IoT Core. By following this guide, you will be able to configure the 460BMSAWS-NNA1 gateway. Number of ASCII devices is dependent on the Hardware and Product number of the 460 gateway.
  • Page 9: Hardware Platforms

    2) On the webpage inside the gateway, navigate to the dropdown menu under Other and select Utilities. Click the Listing of Revisions button. The full part number is displayed here. Once you have the full part number, the platform will be the number following the “-N”: Real Time Automation, Inc. 1-800-249-1612...
  • Page 10: Hardware - Nna1

    Hardware – NNA1 Powering the Gateway 1) Connect a 12-24 VDC power source to the gateway, Red Wire = (+) Black Wire = (-). a) The unit draws 175mA @ 12 V. Real Time Automation, Inc. 1-800-249-1612...
  • Page 11: Port Configuration

    Only 1 mode can be configured for this hardware. Below are the wiring pinouts for each mode. When you have completed your port configuration, click the Save Parameters button. RS232 pinouts: RS485 pinouts: Real Time Automation, Inc. 1-800-249-1612...
  • Page 12: Ttl Pinouts

    TTL pinouts: Real Time Automation, Inc. 1-800-249-1612...
  • Page 13: Mounting With A Din Rail

    1) Mount your DIN Rail. 2) Hook the bottom mounting flange under the DIN Rail. 3) While pressing the 460BMSAWS-NNA1 against the rail, press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail.
  • Page 14: Accessing The Main Page

    Relaunch the IP Setup tool to see if gateway can be discovered now. 4) Click Launch Webpage. The Main page should appear. Default setting is set to DHCP. If DHCP fails, default IP Address is 169.254.x.y Real Time Automation, Inc. 1-800-249-1612...
  • Page 15 The Screenshot above shows a gateway that is currently set to a static IP Address of 192.168.0.100. If you are able to successfully ping your gateway, open a browser and try to view the main page of the gateway by entering the IP Address of the gateway as the URL. Real Time Automation, Inc. 1-800-249-1612...
  • Page 16: Committing Changes To The Settings

    If the IP address has not been modified, the gateway will automatically redirect to the main page. If the IP address was modified, a message will appear at the top of the page to instruct the user to manually open a new webpage at that new IP. Real Time Automation, Inc. 1-800-249-1612...
  • Page 17: Main Page

    Protocol communication is stopped and no data is transmitted • Configuration is allowed Navigation (green box below): You can easily switch between modes and navigate between pages (Configuration, Diagnostics, and Other pages) using the buttons on the left hand side. Real Time Automation, Inc. 1-800-249-1612...
  • Page 18: Device Configuration

    The device configuration area is where you assign the device description parameter. Changes can only be made when the gateway is in Configuration Mode. Once you are done configuring the Description, click the Save Parameters button. Real Time Automation, Inc. 1-800-249-1612...
  • Page 19: Network Configuration

    After reboot, you must enter the new IP Address into the URL. It is recommended to leave the DNS Gateway set to 0.0.0.0 and the Ethernet Link as Auto-Negotiate. If configuring the gateway to use E-mail, the DNS Gateway must be set. Real Time Automation, Inc. 1-800-249-1612...
  • Page 20: Bacnet Ms/Tp Subordinate Configuration

    NOTE: For optimal performance, the MAC IDs on the BACnet MS/TP network should be sequential, starting from 0. The Max Master should be set to the highest MAC ID on the BACnet MS/TP network. Real Time Automation, Inc. 1-800-249-1612...
  • Page 21: Bacnet Ms/Tp Subordinate Configuration-Data Groups

    1) 1 AI is created with the address of AI1 2) 8 BIs are created with the addresses BI1 through BI8 3) 500 AOs are created with the addresses AO1 through AO500 4) 1 CSV is created with the address of CSV51 Real Time Automation, Inc. 1-800-249-1612...
  • Page 22 To fix this error, simply decrease the amount of data you configured on the other protocol so that the max number of BACnet objects are not exceeded or call customer support to increase the limits. Real Time Automation, Inc. 1-800-249-1612...
  • Page 23: Bacnet Ms/Tp Subordinate Configuration: Manual Configure Mode

    2) For each object type in the read and write data groups sections, select the number of objects that the Subordinate will support. 3) Each object has its starting object number sequentially identified at one. This field may be modified. 4) When done, click the Save Parameters button. Real Time Automation, Inc. 1-800-249-1612...
  • Page 24: Bacnet Ms/Tp Subordinate Object Configuration - Analog Objects

    7) If the BACnet MS/TP Manager issues a COV-Subscription, the gateway will issue a COV Notification when the Present-Value changes by more than the given COV-Value. This value shift can be in a positive or negative direction. Real Time Automation, Inc. 1-800-249-1612...
  • Page 25: Bacnet Ms/Tp Subordinate Object Configuration - Binary Objects

    These group names are defined on this page under the “Group Name” dropdown menu. 3) Enter a Name to identify this object on the network. The combination of Group and Name should be unique for each point in the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 26: Bacnet Ms/Tp Subordinate Object Configuration - Characterstring Value Objects

    2) These group names are defined on this page under the “Group Name” dropdown menu. 3) Enter a Name to identify this object on the network. The combination of Group and Name should be unique for each point in the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 27: Bacnet Ms/Tp Subordinate Object Configuration - Group Names

    1) Select Group Name from the upper left dropdown menu. 2) For each Group Name used in the previous setup, change the name to your desired text. Any names not used do not need to be changed or configured. Real Time Automation, Inc. 1-800-249-1612...
  • Page 28: Mqtt Client Configuration

    4) Select which Network Interface to use for AWS IoT Core connection. Option only available on the N2E hardware. 5) Device Shadow URL: Enter in the URL path for the AWS MQTT broker. AWS IoT console will provide you a device shadow URL such as: https://aabb11224e9ex- ats.iot.us-east-2.amazonaws.com/things/RTA_Testing/shadow?name=RTA_Ninja Real Time Automation, Inc. 1-800-249-1612...
  • Page 29: Configuring Subscribe And Publish Topics

    6) # of JSON Name/Value Pairs: Enter the number of JSON name/value pairs to configure, each name/value pair can be associated with a single publish or subscribe path. 7) Select the publish or subscribe path each name/value pair should be associated with. Real Time Automation, Inc. 1-800-249-1612...
  • Page 30: Additional Aws Requirements

    The date and time can be set automatically by utilizing an NTP server. o Both options can be configured by navigating to Other > Time Configuration on the gateway’s webpage. Real Time Automation, Inc. 1-800-249-1612...
  • Page 31: How To Ftp Files Into The Rta Gateway

    (IP Address of RTA gateway). a. You will then see a pop-up window, Username: ffs Password: rtarocks b. Paste the certificate and private key into this ftp session, close out the session by exiting out. Real Time Automation, Inc. 1-800-249-1612...
  • Page 32 5) Navigate to the RTA gateway and on the left-hand side, click the OTHER -Select- dropdown and select Utilities. 6) Once on the Utilities page click the File List button. 7) Verify that your certification and private key files appear on this page. Real Time Automation, Inc. 1-800-249-1612...
  • Page 33: Aws Iot Core Service Setup

    “thing” during the registration process and will grant it the permissions needed to access the MQTT topics that we will use to publish and subscribe messages. From the left-hand menu, select “Secure”, and then the submenu of “Policies”. Click the button “Create”. Real Time Automation, Inc. 1-800-249-1612...
  • Page 34 Create button. Please note that in a production environment, you will want to be a lot more selective with your policy creation (e.g., don’t use an asterisk at the end of a Resource ARN). When they have been entered, click “Create”. Now it’s time to register our “thing”. Real Time Automation, Inc. 1-800-249-1612...
  • Page 35: Aws Iot Core Service Things Configuration

    A new window will open with a number of things to create, chose “Create single thing” and click the Next button. If you have multiple RTA gateways, then you’ll need to select “Create many things”. Real Time Automation, Inc. 1-800-249-1612...
  • Page 36: Certificate Setup

    Next button at the bottom. Certificate setup Here you associate your “Thing” with the certificate that will be used to authenticate it with the AWS IoT Core service. Auto-generate is fine, click the Next button. Real Time Automation, Inc. 1-800-249-1612...
  • Page 37 Real Time Automation, Inc. 1-800-249-1612...
  • Page 38: Attach Policies To Certificate

    “Download certificates and keys”. Download the certificate and the private key. Once downloaded, navigate back to this user guide section “how to FTP files into the RTA gateway” to load the certificate and private key into the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 39 Once you have successfully downloaded the files you will be redirected to the Things page. Within the Things page, click on the thing name you setup, in this example it would be RTA_Testing. From this page, you can view if the certificate is active and create a Device Shadow URL. Real Time Automation, Inc. 1-800-249-1612...
  • Page 40 You will be redirected to the Things page where you’ll see your new Device Shadow created. Click the Device Shadow name, in this case our example “RTA_Testing_Shadow” and it will display the details. You only want to copy the Device Shadow URL. Ignore the “https://” and everything after the “.com” Real Time Automation, Inc. 1-800-249-1612...
  • Page 41 Within the RTA gateway configuration Device Shadow URL, enter in “aabb11224e9ex-ats.iot.us-east- 2.amazonaws.com,” everything else is ignored. Real Time Automation, Inc. 1-800-249-1612...
  • Page 42: Testing Aws Communication

    AWS, the two files have been FTP’d into the RTA gateway, and the Device Shadow URL is configured. Using the AWS MQTT test client, you can Subscribe to a topic (data from the RTA), and you can Publish to a topic (data to the RTA). Real Time Automation, Inc. 1-800-249-1612...
  • Page 43: Send Data From Aws To Rta Gateway (Subscribe Topic)

    “Subscribe Topics” configuration. In the Message payload, after the “:” enter in your value, if using a string be sure your data is in “ “ . For example, “message”: 1234 or “message”: “Hello World.” Once you have your data, click the Publish button. Real Time Automation, Inc. 1-800-249-1612...
  • Page 44: Send Data From Rta Gateway To Aws (Publish Topics)

    Navigate to the RTA Display data and refresh the web page. You will see your data being updated. Send data from RTA gateway to AWS (Publish Topics) This example shows a PLC writing data to the RTA gateway and presenting that data to the Publish topic. Real Time Automation, Inc. 1-800-249-1612...
  • Page 45 You’ll see the subscription once the new Publish data comes in. The “RTA” is the Client ID that is configured in the MQTT device configuration of the RTA. The “Data_From_RTA_2_AWS” is the Publish Topic name configured in the AWS device configuration page of the RTA. Real Time Automation, Inc. 1-800-249-1612...
  • Page 46 Real Time Automation, Inc. 1-800-249-1612...
  • Page 47: Qt Publish Trigger

    MQTT device 1 will be published when the trigger value is incremented. To trigger for MQTT device 2 or 3, TriggerPublish2 or TriggerPublish3 should be selected under the “Start” dropdown in the destination configuration as shown below. Real Time Automation, Inc. 1-800-249-1612...
  • Page 48: Mapping - Transferring Data Between Devices

    Option 5 – Move Diagnostic Information: You can manually move diagnostic information from the gateway to either protocol. Diagnostic information is not mapped in Auto-Configure Mappings Mode. See Diagnostic Info section for more details. Going from Manual Mapping to Auto-Mapping will delete ALL mappings and manipulations configured. Real Time Automation, Inc. 1-800-249-1612...
  • Page 49: Display Mapping And Values

    View to generate the information regarding that device. Then select either the Protocol 1 to Protocol 2 or Protocol 2 to Protocol 1 button, correlating to the direction you wish to see the data. Real Time Automation, Inc. 1-800-249-1612...
  • Page 50 The 460 gateway has NOT received valid responses from Modbus register 400011 & 400012. As a result, the data cannot be passed to the PLC tag ETC01_GN0_INT2 and indicates so by using “- - “in the value column of the table. Real Time Automation, Inc. 1-800-249-1612...
  • Page 51 To view the actual data mappings, click the Edit Mapping button. For more details, see the Data Mapping-Explanation section. To view the data mappings purely as text, click the View as Text button. For more details, see the View Data Mapping as Text section. Real Time Automation, Inc. 1-800-249-1612...
  • Page 52: Display String

    The example below shows data that is coming from the source device. A group will be displayed for each Parsing/Concatenating String field that is configured. In the Group drop down, “Line1” is defined on the ASCII Device configuration page and “Barcode Scanner” is defined in the ASCII Parsing configuration. Real Time Automation, Inc. 1-800-249-1612...
  • Page 53 NOTE: Only String data types can be mapped to another String data type. To view the string mappings purely as text, click the View as Text button. For more details see the View String Mapping as Text section. Real Time Automation, Inc. 1-800-249-1612...
  • Page 54: Display String Use Case

    The message is broken up into 3 “Groups” or Parsing fields. To view the Entire message, click on the Diagnostic drop down, select Diagnostics Info. Select ASCII, click view, select your Port. Whole data will be in the Last Message Sent Diagnostic box. Real Time Automation, Inc. 1-800-249-1612...
  • Page 55: Data And String Mapping - Auto-Configure

    The 32-bit Float from the Source location could not find a matching Destination data-type. After all other like data types were mapped, the only data type available was the 2 32-bit Uint data type. Auto-Configure was completed even though the data in the Float will be truncated. Real Time Automation, Inc. 1-800-249-1612...
  • Page 56: Data Mapping - Explanation

    Group - Select the data group you set up in the protocol config to use for this mapping. b) Start - This is the starting point for where the data is being stored. c) End - The End point is derived from the length of the source and cannot be modified. Real Time Automation, Inc. 1-800-249-1612...
  • Page 57: Data Mapping - Adding Diagnostic Information

    The gateway operates at 200 ticks per second. This equates to one tick every 5ms. Thus, mapping this to a destination will give easy confirmation of data flow without involving one of the two protocols. If data stops on the destination end, then the RTA is offline. Real Time Automation, Inc. 1-800-249-1612...
  • Page 58 Values shown are in HEX. 0x00000002 shows that only device 2 is connected ii) 0x00000003 shows that only devices 1 and 2 are connected iii) 0x0000001f shows that all 5 devices are connected (shown in image above) Real Time Automation, Inc. 1-800-249-1612...
  • Page 59 Manipulation and map those to a destination. You’ll need a mapping for each device you want to monitor. Example below shows Modbus device 2 (out of 5) is being monitor to a BACnet Binary Object. You can define the object in the BACnet Name configuration. Real Time Automation, Inc. 1-800-249-1612...
  • Page 60 0x08 2,048 faulted due to dependency Recoverable Faults: 0x00FF0000 (bit 16-23)3 byte Hex: Bit Position: Decimal: Explanation: 0x01 65,536 recoverable fault - timed out 0x02 131,072 recoverable fault - Slave err Real Time Automation, Inc. 1-800-249-1612...
  • Page 61 Common Status: Hex: Bit: Decimal: Explanation: 0x01 0(on) if we are a Master/Client 0x40 6(on) recoverable fault Recoverable Faults: Hex: Bit: Decimal: Explanation: 0x01 65,536 recoverable fault – timed Total: 0x010041 65,601 Real Time Automation, Inc. 1-800-249-1612...
  • Page 62: String Mapping - Explanation

    (green box above): a) Group - Select the string data group you set up in the protocol config to use for this mapping. b) String - This is the string where the data is being stored. Real Time Automation, Inc. 1-800-249-1612...
  • Page 63: Mapping - Auto-Configure Mode To Manual Configure Mode

    To modify the number of mappings, enter a number in the text field next to # of Mappings to Configure and click the Set Max # of Mappings button. You can always add more mappings if needed. Real Time Automation, Inc. 1-800-249-1612...
  • Page 64: Mapping - Manual Configure Mode To Auto-Configure Mode

    Cancel to keep all mappings and remain in Manual Configure Mode. NOTE: Once you revert to Auto-Configure Mapping Mode there is no way to recover the mappings you lost. Any mappings you previously have added will be deleted as well. Real Time Automation, Inc. 1-800-249-1612...
  • Page 65: View As Text

    Example: you defined 20 String Tags in the PLC and want to see if “Test_String” in the Logix PLC is mapped. If it is not in this text box, then it is not mapped, and no data will be transferred. Real Time Automation, Inc. 1-800-249-1612...
  • Page 66: Base Triggering - Data Validiation Triggering

    You can define AI21 as your validation name in the Setup BACnet Names Configuration. 2) Add another Analog Input as reference for when data has been validated. When you write from AO21 to validate data, the RTA will reply to AI40 saying “validation complete”. Real Time Automation, Inc. 1-800-249-1612...
  • Page 67 Trigger 1 will mark data invalid. 5) The second mapping, the MC Handshake will increment that all data is validated and write to AI21 “all data is validated”. The value of AI40 and AO21 should be the same. Real Time Automation, Inc. 1-800-249-1612...
  • Page 68: Security Configuration

    Re-enter the Password 4) E-mail: In case the password was forgotten, a user can have their password e-mailed to them if e-mail was configured. 5) Hint: A helpful reminder of what the password is. Real Time Automation, Inc. 1-800-249-1612...
  • Page 69: Security Configuration-Security Levels

    1) Full Access: Capability to view and configure a web page. 2) View Access: Capability to view a web page, but cannot configure parameters. 3) No Access: No capability of viewing the web page and page will be removed from Navigation. Real Time Automation, Inc. 1-800-249-1612...
  • Page 70: Security - Log In

    Once a user is done with a session they may click logout at the top of any page. The user may also be logged out for inactivity based off of the Log Out Timer specified during the configuration. Closing the browser is not sufficient to log out. Real Time Automation, Inc. 1-800-249-1612...
  • Page 71: Email Configuration

    5) To E-mail: Enter the e-mail that is to receive the e-mail. 6) E-mail Group: Choose a group for the user. This is used in other web pages. Click the Save Parameters button to commit the changes and reboot the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 72: Alarm Configuration

    Select the Set Error Value. This value is used as: ‘Data Point’s Value’ ‘Operation’ ‘Value.’ Ex: Ticks Since Powerup >= 1000. This will set the alarm after 1000 ticks have elapsed since the unit powered up. Real Time Automation, Inc. 1-800-249-1612...
  • Page 73 7) Select an email to associate this alarm with. When an alarm is set, it sends an email. When an alarm is cleared, it will also send an email. Click the Save Parameters button to commit the changes to memory and reboot the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 74: Diagnostics - Alarm Status

    3) # Alarms Active and # of Times Active will be incremented. 4) Status of the Individual Alarm will be set to Alarm. 5) Last Active Alarm field will be populated with details on what triggered the alarm. Real Time Automation, Inc. 1-800-249-1612...
  • Page 75: Alarms - Clear

    For duplicate emails to occur, the alarm must become active and then be cleared again. 2) Total # Alarms Active will decrement. Last Active Alarm will not be changed. 3) Status of the Individual Alarm will be reset to OK. Real Time Automation, Inc. 1-800-249-1612...
  • Page 76: Change Of State (Cos) Configuration

    6) Enable Mark Whole Entry New: If Enabled, mark the entire scan line or data group new upon 1 data element within the scan line or data group to be new. Click the Save Parameters button to commit the changes to memory and reboot the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 77: Diagnostics Info

    Main Page. 4) Math Error a) Operation value cannot be 0 5) Scaling Error a) Source Min must be smaller than Source Max b) Destination Min must be smaller than Destination Max Real Time Automation, Inc. 1-800-249-1612...
  • Page 78: Diagnostics - Bacnet Ms/Tp Slave

    BACnet MS/TP master due to no Read/Write Requests received. 4) Port Not Configured (Solid Red) – Port Configured in the BACnet MS/TP Slave configuration page is not enabled in the Port Configuration page. Real Time Automation, Inc. 1-800-249-1612...
  • Page 79 15) Token Send to Token Receive Time – Total time between the gateway passing the token and another device returning the token 16) Max Token Send to Token Receive Time – Max value of the Token Send to Token Receive Time Real Time Automation, Inc. 1-800-249-1612...
  • Page 80 “Value out of range” – The BACnet/IP message could not be completed because the passed value was not in the valid range. “Write access denied” – The BACnet MS/TP master tried to write a non-writeable property in the gateway. “Invalid array index” – Real Time Automation, Inc. 1-800-249-1612...
  • Page 81 “Abort Other” – BACnet MS/TP message is aborted for an unknown reason. q) “Invalid Tag” – BACnet MS/TP message is not how we expect. r) “Unknown” – BACnet MS/TP message error for an unknown reason. Real Time Automation, Inc. 1-800-249-1612...
  • Page 82: Diagnostic - Mqtt Client

    No Devices that have been configured and enabled have topics configured Not Connected: Dependency Protocol is Faulted • The Dependency Protocol has Faulted Error: Timeout • One or more enabled devices are missing • Verify MQTT broker for correct IP address. Real Time Automation, Inc. 1-800-249-1612...
  • Page 83 Number of Read Topics which have been sent from the MQTT broker to the gateway Subscribed Messages Actual: • Number of Successful Subscribed Topics • This should equal the Subscribed Messages Expected Subscribed Messages Expected: • Number of Subscribed Topics that the gateway should have open Real Time Automation, Inc. 1-800-249-1612...
  • Page 84: Led Configuration

    1) Select the protocol in the left dropdown menu. 2) Click Save Parameters to generate the second dropdown menu. 3) Select the individual slave/server in the right dropdown menu. Click the Save Parameters button to commit the changes and reboot the gateway. Real Time Automation, Inc. 1-800-249-1612...
  • Page 85: Configuration Files

    After you click on the Load Configuration button, a banner will display your gateway’s new IP address. If the configuration has successfully loaded, the gateway will indicate that it was successful, and a message will appear under the Load Configuration button indicating Restart Needed. Real Time Automation, Inc. 1-800-249-1612...
  • Page 86 If it encountered an error while trying to load the saved configuration, the gateway will indicate the first error it found and a brief description about it under the Load Configuration button. Contact RTA Support with a screenshot of this error to further troubleshoot. Real Time Automation, Inc. 1-800-249-1612...
  • Page 87: Save And Replace Configuration Using Sd Card

    It will take an additional 30 seconds for the unit to power up while it is transferring the configuration. During this time, the gateway cannot be accessed via the web page. 9) When the unit comes back up, the configuration should be exactly what was on the SD Card. Real Time Automation, Inc. 1-800-249-1612...
  • Page 88: Intelligent Reset Button

    2) After 5 seconds, the unit will acknowledge the command and LED 1 and LED 2 will start an alternate Blink Green quickly pattern. 3) Release the button and the gateway will reset to default IP settings (DHCP). Real Time Automation, Inc. 1-800-249-1612...
  • Page 89: Utilities

    Configure the size of the log through the Log Configuration. • Bring the device back to its last power up settings. • Bring the device back to its original manufacturing defaults. • Remove the Configuration File and Flash Files within the gateway. Real Time Automation, Inc. 1-800-249-1612...

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