Before Requesting Service - Panasonic MC-CG957 Operating Instructions Manual

Vacuum cleaner (household)
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WARNING
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems. Any
service needed, other than those described in these Operating Instructions, should be
performed by an authorized service representative.
PROBLEM
Vacuum cleaner won't
start.
Poor job of dirt pick-up.
Vacuum cleaner starts
but cuts off.
Power Nozzle will not
run when attached.
Vacuum Cleaner picks up
moveable rugs -or-
Power Nozzle pushes too
hard.
Light won't work.
Cord won't rewind.
Vacuum cleaner leaves
marks on carpet.

BEFORE REQUESTING SERVICE

Electric Shock or Personal Injury Hazard.
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse
at household service panel.
3. Loose hose electrical connections.
1. Full or clogged dust bag.
2. Clogged airflow passages.
3. Dirty safety filter.
4. Wrong pile height setting.
5. Open suction control.
6. Hole in hose.
7. Worn Power Nozzle brushes.
8. Worn or broken belt.
9. Dirty agitator or end caps.
10. Canister hood open.
1. Hose or hood electrical
connections.
2. Tripped overload protector in
Power Nozzle.
3. Tripped thermal protector
1. Power Nozzle connections
unplugged.
2. Worn or broken belt.
3. Dirty agitator or end caps.
4. Tripped overload protector in
Power Nozzle.
1. Wrong pile height setting.
2. Suction too strong.
1. Burned out light bulb.
1. Dirty power cord.
2. Cord jammed.
1. Wrong vacuuming pattern.
POSSIBLE SOLUTION
1. Plug in firmly, push ON/OFF switch to
ON. (page 22)
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends. (page 18)
1. Change bag. (page 40)
2. Clear airflow passages. (page 56)
3. Clean filter. (page 42)
4. Adjust setting. (page 26)
5. Adjust control. (page 38)
6. Replace hose.
7. Replace agitator. (page 52)
8. Replace belt. (page 48 & 50)
9. Clean agitator and end caps. (page 52)
10. Close and latch hood.
1. Check connections, reconnect hose
ends. (page 18)
2. Reset overload protector. (page 34)
3. Reset thermal protector. (page 36)
1. Plug in firmly. (page 16)
2. Replace belt. (page 48 & 50)
3. Clean agitaor and end caps. (page 52)
4. Reset overload protector. (page 34)
1. Adjust setting. (page 26)
2. Open suction control. (page 38)
1. Change light bulb. (page 56)
1. Clean the power cord.
2. Pull out cord and rewind. (page 22 & 24)
1. See VACUUMING TIPS. (page 32)
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