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BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. Search for your model’s user manual and related document.
Table of contents Copyright and disclaimer ................i Product Support ....................ii Package contents ...................1 Overview ......................2 ideaCam exterior view ......................2 Remote controller exterior view ..................3 Setting up your ideaCam ................. 4 Attaching to a monitor ......................4 Attaching to a tripod .........................5 Setting up the remote controller ............
Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Webcam Webcam mount User documents Webcam cover (quick start guide, software guide, regulatory statements, warranty cards) Other accessories Magnifying lens Remote controller (only in S1 Plus &...
Overview ideaCam exterior view Setting up your ideaCam on page 1. Freeze button Press to freeze or unfreeze the screen image. (Use with EnSpire) 2. Ring light button Press to turn the ring light on or off. 3. Ring light 4.
Remote controller exterior view Setting up the remote controller on page Always use the remote controller with EnSpire. You can control your ideaCam with the remote controller instead of making changes on EnSpire through mouse-clicking. 1. Status light • Lights up white when buttons are tapped. •...
Setting up your ideaCam Attaching to a monitor Rest the webcam mount on the monitor’s bezel and align the mount's front edge with the monitor. Ensure that the mount is braced against the monitor’s back. Rotate the lock clockwise to secure the webcam mount.
Attaching to a tripod Tripod is not included with the product. Screw a standard tripod into the screw hole on the webcam mount. Align and attach the webcam to the attachment point of the webcam mount. Connect your webcam to a USB Type-A port on your computer and wait for the driver to install.
Setting up the remote controller Installing/Replacing batteries 1. Open the battery cover. 2. Insert the supplied batteries, ensuring that the positive and negative ends are facing in the correct direction. 3. Close the battery cover. • Do not mix old and new batteries. •...
• Tap the freeze button ( ) to freeze your screen image while using EnSpire. To keep your screen image upright, ensure that the BenQ logo is horizontal with the object you'd like to capture and align your index finger with the buttons on top.
Using the magnifying lens 1. Attach the magnetic magnifying lens to the webcam. 2. Hold the webcam close to the object and don't leave any gap between the lens and the object to avoid blurred images.
The screenshots in this document are for reference only and may differ from actual design. Initial setup 1. Open EnSpire (https://enspire.benq.com/) on your browser. (Recommend browsers: Chrome or Edge) 2. Log in with your google account or create a new account to continue.
Using EnSpire during meetings 1. Ensure that your ideaCam and EnSpire is all setup before entering meetings. 2. Click on the share-screen icon in the video conferencing software. EnSpire 3. Select the EnSpire software tab and confirm your selection to share your screen via EnSpire. Screen A EnSpire Screen B...
Maintenance Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. • Use a canister of compressed air to remove dust. • If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the lens surface.
Product information Specifications ideaCam S1 series Sony 8MP CMOS Sensor 3264 x 2448, 4:3 Effective Pixels USB Output: 4:3 Aspect Ratio 3264x2448/2592x1944/2048x1536/1600x1200 Video Resolution 1024x768/800x600/640x480 @ 30fps 16:9 Aspect Ratio 3264x1836/1920x1080/1280x720 @ 30fps 3264x2448 Maximum Still Image Resolution 72.9° 10 cm ~ ∞...
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S1 series Mac/Windows/Chromebook Operating System 10 mm ~ 75 mm Monitor Compatibility (thickness) 15x Magnifying Lens Ø32.4 x 25.15 (mm) Dimensions (mm) 10.5 g Weight Remote Controller 73 x 73 x 39 (mm) Remote Controller Dimensions (mm) 157 g...
Troubleshooting If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Hardware issues: ideaCam Problem Solution Check whether your webcam mount is setup properly. Rotate...
• Check your remote controller's status light: - No light: the battery charge may have run out. Contact BenQ Support if replacing the batteries does not help. - Red light: Battery charge is low. Please replace your battery as soon as possible.
Software issues: EnSpire Problem Solution My ideaCam does not work on Try methods below: EnSpire • Make sure your computer has connected to the Internet. • Reconnect your ideaCam to the USB port and refresh your EnSpire page. • Ensure your camera access for your computer is on. Go to privacy settings on your device to turn on your camera access and try connecting the camera again.
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