Error Codes
Error codes will appear on the Home Page when there is an electronic fault in the system.
If there are multiple faults the error codes will cycle to the next code every 5 seconds.
Code
Description
Communication Error Between
E0000
TSC and Ceiling Controller
E0001
Clock Error
E1080
Outside Sensor Com Failure
E1180
Roof Sensor Com Failure
E1280
Lounge Sensor Com Failure
E1380
Bedroom Sensor Com Failure
E4002
Sensor Pairing Not Initiated
Contact SmartVent for support on 0800 140 150 if you see error codes not listed above
or the actions above do not clear the errors.
Actions
Ensure connection between touch screen
controller and ceiling controller is correct
and secure, and cable is not damaged.
Change the time on the TSC.
1. Check the sensor battery is working by
pressing the button on the sensor
- the LED will flash once.
2. If the LED doesn't flash replace the
battery with a fresh one - see sensor
maintenance for how to change
the battery.
Turn off the power to the ceiling controller
for 30 seconds and begin sensor pairing
process.
35
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