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Digium Asterisk TDM800P User Manual

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TDM800P
User Manual
Release 1.01

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  • Page 1 TDM800P User Manual Release 1.01...
  • Page 2 Digium, Inc. Digium, Inc. has made every effort to ensure that the instructions contained in this document are adequate and error free. The manufacturer will, if necessary, explain issues which may not be covered by this documentation.
  • Page 3 2002/95/EC Restrictions on Hazardous Substances (RoHS), 2005/747/EC lead free exemption (Annex C) Telecom: FCC Part 68, ANSI/ITA-968-A, Including Amendment A1 and A2 EMC: FCC Part 15 Class A EN55022/CISPR22 Class A EN55025 IEC 61000 Release 1.01 Digium, Inc. Page 3...
  • Page 4 But if advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. Page 4 Digium, Inc. Release 1.01...
  • Page 5 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience problems with the TDM800P, contact Digium, Inc. at 1.877.LINUX.ME (1.877.546.8963) for repair and/or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 6 Pin Assignments Lists the connectors and pin assignments. Specifications Details card specifications. Glossary and A list of terms and acronyms used throughout this Acronyms manual. Page 6 Digium, Inc. Release 1.01...
  • Page 7 (ESD) wrist strap while handling the device. The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations. To reduce the risk of damage or injury, follow all steps or procedures as instructed. Release 1.01 Digium, Inc. Page 7...
  • Page 8 Caution. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication wiring for network connections. Page 8 Digium, Inc. Release 1.01...
  • Page 9 For safety reasons, only connect equipment with a Telecommunications Compliance label. This includes customer equipment previously labelled Permitted or Certified Caution. Only connect regulatory equipment (approved for use in your specific country) to the telecommunications network voltage circuit ports. Release 1.01 Digium, Inc. Page 9...
  • Page 10 Service Personnel Cautions Caution. This card is not intended for home use. It must be used in restricted access locations and installed in UL Listed I.T.E. only. Page 10 Digium, Inc. Release 1.01...

  • Page 11: Table Of Contents

    Testing Your Configuration ....... 34 Release 1.01 Digium, Inc. Page 11...
  • Page 12 Glossary and Acronyms ........47 Page 12 Digium, Inc. Release 1.01...
  • Page 13 Example TDM 800P Card Configurations ..23 Table A-1: RJ11 Telco Port Connector ....47 Release 1.01 Digium, Inc. Page 13...
  • Page 14 Table Of Contents Page 14 Digium, Inc. Release 1.01...

  • Page 15: Chapter 1 Overview

    There are a variety of applications where the TDM800P proves useful. An example is provided in the following figure. Figure 1: Sample Card Application Release 1.01 Digium, Inc. Page 15...

  • Page 16: What Is Asterisk

    International companies are discovering that Asterisk is cost effective, low maintenance, and flexible enough to handle all of their voice and data networking. Combined with Digium hardware and a common PC, anyone can replace an existing switch or complement a PBX by adding VoIP, voicemail, conferencing, and many other capabilities.

  • Page 17: Chapter 2 Card Installation

    If damage is suspected, file a claim with the carrier and contact your reseller from which the card was purchased, or Digium Technical Support at 1.877.LINUX.ME (1.877.546.8963). Keep the original shipping container to use for future shipment or proof of damage during shipment.

  • Page 18: Shipment Inspection

    Port 1 and the bottom port is Port 8. See Figure 2 on page 20 for appropriate identification of these ports. Note: It is important to identify the type and location of your TDM800P modules. You will need this information during the Asterisk configuration. Page 18 Digium, Inc. Release 1.01...
  • Page 19 The second digit provides the number of FXS modules present on the card. The third digit provides the number of FXO modules present on the card. See Table 1 on page 21 for a complete list of possible configurations. Release 1.01 Digium, Inc. Page 19...

  • Page 20: Figure 2: Tdm800P Card With Four Single Modules

    Chapter 2: Card Installation Single Modules Power Supply Figure 2: TDM800P Card with Four Single Modules Quad Modules Power Ports Available Supply Figure 3: TDM800P Card with Two Quad Modules Page 20 Digium, Inc. Release 1.01...

  • Page 21: Table 1: Example Tdm 800P Card Configurations

    TDM822 2 FXS and 2 FXO ports TDM824 2 FXS and 4 FXO ports TDM830 3 FXS TDM840 4 FXS TDM842 4 FXS and 2 FXO ports TDM844 4 FXS and 4 FXO ports Release 1.01 Digium, Inc. Page 21...

  • Page 22: Fxs And Fxo Connection

    2. Attach a static strap to your wrist and open the case. 3. Remove the bracket place holder and insert the card into a 3.3 or 5 volt PCI slot (PCI 2.2 or greater). See Figure 4. Figure 4: Insert the Card Page 22 Digium, Inc. Release 1.01...

  • Page 23: Figure 5: Connect Power For Fxs Modules

    If you have FXS modules on your TDM card and your computer does not have power cables available, then power must be provided to the TDM card by an alternate means. Digium provides a solution to this problem with the optional PWR2400B (available separately).
  • Page 24 PCI-size bracket such as a PCI slot, PCI Express slot, or AGP slot. Note: The PWR2400B is not intended to supply power to any other device, it is intended only to be used with UL Listed Digium TDM 800P or TDM2400P cards. 5. Replace the cover to your computer.

  • Page 25: Software Installation

    Chapter 2: Card Installation Software Installation The card is only supported under Linux. Digium, Inc. recommends Debian, Fedora, and Red Hat, however, all other distributions are supported by Digium Technical Support. Digium hardware requires drivers and libraries that are integrated with the Linux kernel. You can obtain the source code from ftp.digium.com.

  • Page 26: Figure 6: Lspci Screen Shot

    Figure 6: lspci Screen Shot A Digium TDM800P module should be identified. If you do not identify this controller, then your machine is not PCI 2.2 (or higher) compatible and the card will not work with your equipment.
  • Page 27 Note: If the build fails, it may be because you are missing one of the build dependencies, the kernel source, or development tools. Feel free to contact your reseller where the card was purchased, or call Digium Technical Support at 1.877.LINUX.ME (1.877.546.8963) for assistance.
  • Page 28 For example, a TDM808P card would be configured as the following: fxsks=1,2,3,4,5,6,7,8 Note: You should have identified the type of TDM800P card when you received it. If you are not sure, refer to Module Identification on page 18 for assistance. Page 28 Digium, Inc. Release 1.01...
  • Page 29 Save the file and return to the command line. #modprobe wctdm24xxp #ztcfg -vv Note: The TDM800P card uses the same driver for this setting as the TDM2400. Release 1.01 Digium, Inc. Page 29...

  • Page 30: Figure 7: Dmesg Screen Shot

    Figure 7: dmesg Screen Shot Note: You will make changes to the configuration files to set up your dial plan and customize Asterisk to suit your particular needs. These changes are stored in the /etc/zaptel.conf configuration file. Page 30 Digium, Inc. Release 1.01...

  • Page 31: Chapter 3 Configuration

    The following is a sample configuration for a TDM822P card. You can place this at the bottom of your file. zapata.conf ;;General options usecallerid=yes hidecallerid=no callwaiting=yes threewaycalling=yes transfer=yes echocancel=yes echocancelwhenbridged=yes rxgain=0.0 txgain=0.0 ;;FXS Modules Release 1.01 Digium, Inc. Page 31...

  • Page 32: Voicemail

    1234 4242 Mark Spencer is the person’s name, and root@localhost is his email address. You can add extensions by adding the following: 1000 => 1234, Moose Member, moose@digium.com 2000 => 1234, Bill Savage, bsavage@digium.com Page 32 Digium, Inc. Release 1.01...

  • Page 33: Dial Plan

    In this example there are two internal extensions (1000 and 2000), a number to check voicemail (8500), a number to listen to musiconhold, (8501), and a prefix to dial to get an outside line (9). It is configured for Release 1.01 Digium, Inc. Page 33...

  • Page 34: Testing Your Configuration

    3. Dial tone should be present on phones connected to the FXS ports. Test your configuration by placing an outgoing call, placing a call from extension 1 to 2, or receiving an incoming call. Successful completion of these tasks indicates your configuration is working properly. Page 34 Digium, Inc. Release 1.01...

  • Page 35: Figure 8: Sample Application

    Note: More detailed information is provided on troubleshooting in the Asterisk User’s Manual. A copy may be requested by contacting Digium Technical Support at 1.877.LINUX.ME (1.877.546.8963) or visiting the website at www.digium.com. You may also contact your distributor or reseller where the card was purchased for assistance. Release 1.01 Digium, Inc.
  • Page 36 Chapter 3: Configuration Page 36 Digium, Inc. Release 1.01...

  • Page 37: Fxs And Fxo Explained

    Because of the modular design, you can activate additional ports at any time with more FXS or FXO daughter cards. The FXO module passes all the call features any standard analog telephone line will support. The Release 1.01 Digium, Inc. Page 37...
  • Page 38 Chapter 4: FXS and FXO Explained phone receiving the call is the last FXO device in the chain. When it receives voltage from an FXS device, the phone rings. Page 38 Digium, Inc. Release 1.01...

  • Page 39: Chapter 5 Troubleshooting

    Troubleshooting This chapter provides frequently asked questions as identified from Digium Technical Support and possible resolutions. Multiple resources are available to obtain more information about Asterisk and Digium products. Please visit both www.digium.com and www.asterisk.org for more information. The FXO module never seems to hang-up the line. How do I set it to...

  • Page 40: Common Fixes For All Cards

    If X windows is running, stop the application since it may cause a conflict with Asterisk. 3. Check to see if your IDE hard drives are running with DMA levels set. Advance user can perform an on your hard drive interface. hdparm Page 40 Digium, Inc. Release 1.01...

  • Page 41: There Is A Slight Echo. How Can I Adjust The Sound Quality

    -d 1 -X udma2 -c 3 /dev/[IDE Device] If you are still having problems, contact your reseller from which the card was purchased, or Digium Technical Support at 1.877.LINUX.ME (1.877.546.8963). There is a slight echo. How can I adjust the sound quality? There are several options available to correct this.

  • Page 42: Where Can I Ask Even More Questions

    (irc.freenode.net). #asterisk Maintenance Support Program Digium is dedicated to supporting your Asterisk system by offering full technical support through our Maintenance Support Program. The Maintenance Support Program covers all Digium hardware and the complete Asterisk software suite. Through this program, you can be at ease knowing that your business will always have access to the Asterisk experts.

  • Page 43: Appendix A Pin Assignments

    All eight ports on the TDM800P bracket are 6-pin RJ11 ports. The pin assignments are identified in Table A-1. Table A-1: RJ11 Telco Port Connector Description Not used Not used Pin 1 Pin 6 Ring Not used Not used Release 1.01 Digium, Inc. Page 43...
  • Page 44 Appendix A: Pin Assignments Page 44 Digium, Inc. Release 1.01...

  • Page 45: Appendix B Specifications

    Additional Power: four-pin 12V connector for FXS power supply (required only if FXS modules are installed) Environment. Temperature: 0 to 50° C (32 to 122° F) operation -20 to 65° C (-4 to 149° F) storage Release 1.01 Digium, Inc. Page 45...
  • Page 46 TDM840E into 3REN 6.5W TDM880E into 5REN Note: 3.3 and 5 volt power is taken from the PCI slot. 12 volt power is taken only from the four-pin hard disk drive connector or optional PWR2400B. Page 46 Digium, Inc. Release 1.01...

  • Page 47: Appendix C Glossary And Acronyms

    The smallest element of information in a digital system. A bit can be either a zero or a one. bits per second A measurement of transmission speed across a data connection. Release 1.01 Digium, Inc. Page 47...
  • Page 48 CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs. CLECs compete with ILECs to offer local service. See also LEC and ILEC. Page 48 Digium, Inc. Release 1.01...
  • Page 49 Digital Signal, Level 3 T3 in North America and Japan, E3 in Europe. Up to 672 voice channels (DS0s). DS3/T3/E3 lines are not part of the PSTN DTMF Dual Tone Multi-Frequency Push-button or touch tone dialing. Release 1.01 Digium, Inc. Page 49...
  • Page 50 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive maelaw PCM voice and A-law at digital bit rate 64 Kbps. This algorithm is used for digital telephone sets on digital PBX. Page 50 Digium, Inc. Release 1.01...
  • Page 51 The LECs that were the original carriers in the market prior to the entry of competition and therefore have the dominant position in the market. interface A point of contact between two systems, networks, or devices. Release 1.01 Digium, Inc. Page 51...
  • Page 52 FDM separates signals by dividing the data onto different carrier frequencies, and TDM separates signals by interleaving bits one after the other. multiplexer A device which transmits multiple signals over a single communications line or channel. See multiplexing. Page 52 Digium, Inc. Release 1.01...
  • Page 53 A communications network which uses telephones to establish connections between two points. Also referred to as the dial network. quality of service A measure of telephone service, as specified by the Public Service Commission. Release 1.01 Digium, Inc. Page 53...
  • Page 54 TDM separates signals by interleaving bits one after the other. telco A generic name which refers to the telephone companies throughout the world, including RBOCs, LECs, and PTTs. Page 54 Digium, Inc. Release 1.01...
  • Page 55 VoIP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol. Digium hardware interface. Release 1.01 Digium, Inc. Page 55...
  • Page 56 Appendix C: Glossary and Acronyms Page 56 Digium, Inc. Release 1.01...

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