Page 1 Reliance® 1227 Cart and Utensil Washer/Disinfector Operator Manual 920518191 Revision E...
Page 3 Safety Precautions of this manual. Do not begin uncrating/installing the equipment until you have become familiar with this information. STERIS does not intend, recommend or represent in any way that the Reliance 1227 Cart and Utensil Washer/Disinfector be used for the terminal disinfection or sterilization of any regulated medical device. These washer/disinfectors are intended only to perform an initial step in the processing of soiled, reusable medical devices.
Page 4 — A Word from STERIS Indications For Use The Reliance 1227 Cart and Utensil Washer/Disinfector is intended for use in the cleaning and low-level disinfection of bedpans and urinals, basins, carts, beds, theatre shoes and other miscellaneous reusable items used in the care of patients.
Page 5 +33 5 56 93 94 94 European Community Representative: STERIS Ireland Limited IDA Business and Technology Park Tullamore County Offaly R35 X865 Ireland Website: www.steris.com Printed in Canada. © 2022, STERIS Corporation. All rights reserved. 920518191_E Reliance® 1227 Operator Manual...
Page 6: Table Of Contents
TABLE OF CONTENTS Section Number Description Page Safety Precautions ............................1 Safety Precautions — Introduction ..................1 Safety Precautions ........................1 Symbols and Labels............................6 Equipment Symbols........................6 Nameplate Symbols ........................7 Transportation and Storage....................... 8 Component Identification ..........................9 Component Identification —...
Page 7 Routine Maintenance ....................... 93 Debris Screen ..........................95 Clean Washer/ Disinfector Exterior ..................97 DECONTAM Cycle ........................99 Chemical Container Replacement..................107 Changing Printer Paper Roll and Ink Cartridge (Accessory) ..........108 Inspect and Clean Traveler Spray Arm Assemblies..............112 6.10 Emergency Stop Cables......................113 6.11 Emergency Stop Pushbuttons ....................114 Troubleshooting............................116...
Page 8 7.37 FOAM IN CHAMBER OR INSIDE OPTIONAL RESERVOIR .............130 7.38 GENERATED PRINTOUT IS LIGHT, BLANK OR CHARACTERS MISSING ......131 7.39 INCOMPLETE DRYING ......................131 7.40 INSUFFICIENT OR NO WATER ENTERING CHAMBER THROUGH HORIZONTAL TRAVELER SPRAY ARMS .......................132 7.41 INTERIOR LIGHT IS OFF WHEN BUILDING ELECTRICAL SUPPLY DISCONNECT SWITCH IS ON............................132 7.42 LOAD COMES OUT DIRTY AT CYCLE END ................133...
Page 9: Safety Precautions
Maintenance Manual if preventive maintenance is done by the Customer. Repairs and adjustments to this equipment must be made only by STERIS or STERIS- trained service personnel. Repairs and adjustments performed by unqualified personnel or installation of unauthorized parts could cause personal injury, result in improper equipment performance, void the warranty or result in costly damage.
Page 10 1 — Safety Precautions WARNING PERSONAL INJURY HAZARD A pinch point is created between cable and pulleys. Keep fingers away from pulleys to prevent injuries. Always wear appropriate Personal Protective Equipment (PPE), including gloves and faceshield, when cleaning or removing debris from bottom of chamber and from debris screen.
Page 11 1 — Safety Precautions WARNING ELECTRIC SHOCK AND/OR BURN HAZARD Fasteners and star washers are used to ensure protective bonding continuity. Always reinstall any star washer which may have been removed during installation or servicing. WARNING CHEMICAL BURN AND/OR EYE INJURY HAZARD Always use non-foaming chemical for effective cleaning and proper pump and water level sensor operation.
Page 12 1 — Safety Precautions WARNING BURN HAZARD Allow washer/disinfector to cool down before performing any service on pump, mechanical components or piping. Surfaces become very hot during washer/disinfector operation. In an emergency, first stop cycle by pressing Emergency Stop pushbutton. Wait until water flow stops before opening door.
Page 13 1 — Safety Precautions When choosing a detergent, select one with a low-chloride content. Detergents with a high-chloride content must not be used, as such detergents may harm stainless steel. Wipe all plastic surfaces or painted surfaces with 70% isopropyl alcohol cleaner (such as glass or countertop cleaners).
Page 14: Symbols And Labels
2 — Symbols and Labels Symbols and Labels 2.1 Equipment Symbols The table below contains symbols which may be on your washer/disinfector components and throughout this manual: Table 2-1. Definition of Symbols Symbol Definition Protective Earth (Ground). Warning! Risk of Electric Shock. Attention.
Page 15: Nameplate Symbols
2 — Symbols and Labels Table 2-1. Definition of Symbols (continued) Symbol Definition Risk of Crushing Fingers or Hands. Turn Door Handle Upward to Close Door Manually. Turn Door Handle Downward to Open Door Manually. NOTE: Doors Automatically Lock and Unlock. 2.2 Nameplate Symbols The table below contains symbols which may be on the identification nameplate of your equipment: Table 2-2.
Page 16: Transportation And Storage
2 — Symbols and Labels Table 2-2. Definition of Symbols (continued) Symbol Definition Address of Manufacturing Facility. Address of European Community Representative. 2.3 Transportation and Storage Symbols on the shipping crates stipulate equipment transport and storage environmental conditions for temperature and relative humidity as well as storage conditions and handling information.
Page 17: Component Identification
3 — Component Identification Component Identification 3.1 Component Identification — Introduction IMPORTANT: A listing of the Safety Precautions to be observed when operating and servicing this equipment can be found in Safety Precautions section of this manual. Do not operate the equipment until you have become familiar with this information. 3.2 Washer/Disinfector —...
Page 18 3 — Component Identification Chamber Doors The chamber is provided with two double-walled doors that open outward to access chamber. Two tempered windows allow the operator to view the chamber interior while a cycle is in progress. The doors are equipped with watertight seals and a door interlock safety control. Chamber —...
Page 19 3 — Component Identification Debris Screen A removable debris screen is located in the bottom of the chamber and is easily accessed for daily maintenance purposes. The debris screen prevents fine debris from entering the piping system and pump. The screen is provided with a handle and is easily removed for cleaning.
Page 20 3 — Component Identification 1 Traveler Spray Arm Guiding Rail A guiding rail is installed, on service side or non-service side of wash chamber, to help guide rack or case cart into chamber and to help enhance case carts and racks drying. 920518191_E Operator Manual Reliance®...
Page 21 3 — Component Identification 1 Guiding Rail Mechanical Core The mechanical core holds piping, ductwork, steam-water heat exchanger, chemical injection system, optional reservoir, optional condenser, etc. Connections are made on top of washer/disinfector. 920518191_E Reliance® 1227 Operator Manual...
Page 22 3 — Component Identification 1 Water and Steam Piping 2 Heat Exchanger System 3 Optional Reservoir 4 Chemical Dispensing Devices 5 Optional Condenser Optional Reservoir A reservoir is available for use with the washer/disinfector as an option. Reservoir is located on the mechanical core. The non-heated reservoir stores the water that will be used during the cycle;...
Page 23 3 — Component Identification Electrical Box An electrical box is located next to mechanical core. Electrical box contains the central processor Unit (CPU) and controls washer/disinfector operation. Chemical Injection System Two chemical injection pumps are included with a standard washer/disinfector. The chemical injection pump assembly is installed remotely on the wall, near the chemical containers.
Page 24 3 — Component Identification 1 Chemical Dosing System (Wall-Mounted Near Chemical Supply) 2 Chemical Dispensing Devices (on Mechanical Core) The chemical dispensing devices, including valves and sampling ports, are installed on a mounting bracket attached to the mechanical core. Drying Pre-Filter and HEPA Filter (Accessory) A drying pre-filter is located on washer/disinfector roof.
Page 25: Control System
3 — Component Identification HEPA Filter (Accessory) Drying Pre-Filter Floor Ramps (Accessory) Two floor ramps are available to help ensure easy and safe loading and unloading of the load when washer/disinfector is not installed in a pit. 3.3 Control System IMPORTANT: Become familiar with all control locations and functions before operating the washer/disinfector.
Page 26 3 — Component Identification The Reliance 1227 Cart and Utensil Washer/Disinfector is equipped with a PC-based control system that features several operating cycles for processing a wide variety of loads as well as a decontamination cycle. Additional cycles are also available for operator custom-programming.
Page 27 3 — Component Identification 1 Touch Screens 2 Load Side Control Panel 3 Unload Side Control Panel Operating Modes The control system offers four operation modes: Ready, Cycle, Supervisor and Service. The Ready and Cycle modes are always available. The Supervisor and Service modes are password-protected. Ready Mode The Ready mode is the default operating mode of the washer/disinfector.
Page 28 3 — Component Identification Standby Mode (Optional) In Ready mode, or while a cycle is in progress, a Standby/Restore button is displayed in the bottom of the screen if washer/disinfector is equipped with an optional reservoir. Pressing Standby/Restore on touch screen puts the washer/disinfector is in Standby mode. If a cycle is in progress when Standby/Restore is pressed, the washer/disinfector performs the Standby sequence and is put in Standby mode only after the cycle is completed.
Page 29 3 — Component Identification Service Mode The Service mode allows a qualified service technician to access the Service mode menu to configure the washer/disinfector and to perform preventive maintenance, testing and troubleshooting. The Service mode is not accessible to the operator or the supervisor. Only a qualified service technician can access the Service mode.
Page 30 3 — Component Identification SLIDER: For forward and back navigation. Slider is displayed next to Left and Right arrow on touch screen. Slider allows to scroll across a screen to view all menus and/or possible selections available. CART: Press Cart on touch screen to select the preprogrammed CART cycle. Used to process surgical case carts.
Page 31 3 — Component Identification SERVICE MODE: Press Service mode on Ready screen to access Service mode login screen. CLOSE: Press Close on touch screen to exit a screen and return to previous screen. When Enter is not present on touch screen, press Close to save a selection and return to previous screen.
Page 32: Emergency Safety Features
3 — Component Identification Touch Pads — Data Entry and Access BACKSPACE: Used on Keyboard and Numeric Keyboard screens. Press Backspace on touch screen to move one position backwards and delete the preceding space or character. ALT: Used on Keyboard screen. Press Alt on touch screen to set all alternate characters on Keyboard screen.
Page 33 3 — Component Identification 1 Lock/Unlock Key Selector Emergency Stop Pushbuttons Emergency Stop pushbuttons are located under load and unload side controls. In case of an emergency, press either Emergency Stop pushbutton. Washer/disinfector operation instantly stops, both doors unlock and an alarm is triggered. Doors can then be opened manually to access washer/disinfector chamber. IMPORTANT: Use the Emergency Stop pushbuttons for emergency situations only.
Page 34: Loading Racks
3 — Component Identification Drawing Simplified To Better Illustrate Interior Door Handle 1 Emergency Stop Cable 2 Pull on One Cable 3 Interior Door Handle Chamber Door Interlock Mechanism Chamber doors are equipped with a door interlock safety mechanism that prevents load side door from opening at the same time as the unload side door to avoid cross-contamination.
Page 35 3 — Component Identification Vision CW Utensil Rack Vision CW Utensil Rack is a non-manifolded four-level rack that can hold items such as basins, trays, bedpans of various sizes, as well as theatre shoes. 920518191_E Reliance® 1227 Operator Manual...
Page 36: Chemicals And Cycles
IMPORTANT: STERIS does not promote, recommend or endorse the use of any other type of chemical additives and chemicals in the processing of articles in the Reliance 1227 Cart and Utensil Washer/Disinfector such as alcohol rinses or liquid germicides including sodium hypochlorite solution (bleach).
Page 37 Using Other STERIS Chemical Other STERIS chemicals can also be used for processing loads within the washer/disinfector. Contact STERIS for more information about chemicals available for use with the Reliance 1227 Cart and Utensil Washer/Disinfector.
Page 38 IMPORTANT: STERIS does not promote, recommend or endorse the use of any other type of chemical additives and chemicals in the processing of articles in the Reliance 1227 Cart and Utensil Washer/Disinfector such as alcohol rinses or liquid germicides including sodium hypochlorite solution (bleach).
Page 39 3 — Component Identification Table 3-3. Other STERIS Chemicals Specifications (continued) Available Injection Rate Typical pH Description of Chemical Chemical mL/L [oz./gallon] Valsure® Neutral Detergent 2.0 [1/4] Formulated to clean stainless-steel surgical instruments and other medical 4.0 [1/2] devices. 8.0 [1] Low foam.
Page 40 3 — Component Identification Table 3-5. STERIS Chemical for DECONTAM Cycle Available Injection Rate Typical pH Description of Chemical Chemical mL/L [oz./gallon] Liquid, non foaming, phosphoric acid- 1/2 - 2 Liquid Descaler based, and viscosity below 200 SSU < 2.5...
Page 41: Operating Instructions
4 — Operating Instructions Operating Instructions 4.1 Operating Instructions — Introduction IMPORTANT: A listing of the Safety Precautions to be observed when operating and servicing this equipment can be found in Safety Precautions section of this manual. Do not operate the equipment until you have become familiar with this information. 4.2 Before Operating Washer/Disinfector —...
Page 42 4 — Operating Instructions IMPORTANT: Retain key while inside chamber. 5. Enter chamber and verify chamber is empty. 6. Verify debris screen in bottom of chamber is clean and properly inserted in place (refer to Section 6.4, Debris Screen, for more details). 7.
Page 43: Before Operating Washer/Disinfector - Door Operation
4 — Operating Instructions 10. Press Close on upper right corner of System locked screen (Step 4). Display shows: 11. Close chamber load door and turn door handle upward. 12. Look through printer door and verify there is sufficient paper available. A colored warning stripe is visible when paper roll is near end.
Page 44: Before Operating Washer/Disinfector - Optional Reservoir
IMPORTANT: If items are to be loaded in a rack or accessory not listed in this manual, ensure to receive proper loading training from rack or accessory s manufacturer prior to use. STERIS carries a complete line of accessories for use with this equipment. Contact STERIS for more information on these products.
Page 45 4 — Operating Instructions Vision CW Container Rack CAUTION POSSIBLE EQUIPMENT DAMAGE Items processed in the washer/disinfector must tolerate temperatures and chemicals specified in this manual. Always follow instrument manufacturer recommendations for cleaning instructions. Vision CW Container Rack can load a maximum of: •...
Page 46 4 — Operating Instructions Basket for Filter Retention Plates Vision CW Utensil Rack CAUTION POSSIBLE EQUIPMENT DAMAGE Items processed in the washer/disinfector must tolerate temperatures and chemicals specified in this manual. Always follow instrument manufacturer recommendations for cleaning instructions. Vision CW Utensil Rack can load a maximum of: •...
Page 47 4 — Operating Instructions • (381 to 483 x 254 to 330 mm); • 40 to 72 small trays of 9 to 13 x 5 to 10” • (229 to 330 x 127 to 254 mm); • 32 bedpans, or; •...
Page 48: Loading Washer/Disinfector
4 — Operating Instructions Surgical case carts are designed for storage of instruments and supplies for surgical procedures. Washer/disinfector can process up to two surgical case carts per CART cycle. IMPORTANT: Doors of surgical case cart must be locked in open position before cart is processed in the washer/disinfector. IMPORTANT: When loading surgical case carts, always position open side of carts facing opposite control panel to help ensure proper draining and drying of carts.
Page 49 4 — Operating Instructions WARNING SLIPPING HAZARD To prevent slips, keep floors dry. Promptly clean up any spills or drippage. For spills or drippage of detergents or other chemicals, follow safety precautions and handling procedures set forth on detergent or chemical label and/or Safety Data Sheet (SDS). CAUTION POSSIBLE EQUIPMENT DAMAGE Always select a cycle appropriate for the items being processed.
Page 50 4 — Operating Instructions Vision CW Utensil Rack Shown Insert Here (Lower Part of Guiding Rail) • If processing Vision CW Container Rack, roll rack into wash chamber while ensuring to insert proper wheels inside lower part of guiding rail (go to Step 920518191_E Operator Manual...
Page 51 4 — Operating Instructions Vision CW Container Rack Shown Rack Shown Empty for Clarity Insert Here (Lower Part of Guiding Rail) • If processing Surgical Case Cart(s): a. Ensure doors of surgical case cart(s) are locked in open position. b. Position open side of cart(s) facing wall opposite of guiding rail to help ensure proper draining and drying of cart(s).
Page 52 4 — Operating Instructions Place Opening Facing Wall Opposite Guiding Rail Lock Doors in Open Position Insert Here (Higher Part of Guiding Rail) 5. When rack or surgical case cart is properly loaded into chamber, close load door and turn door handle upward. Proceed as follows: IMPORTANT: DO NOT push rack or surgical case too far within chamber: Ensure to keep path of door clear of any obstruction.
Page 53 4 — Operating Instructions 7. When loading reaches 100%, selected cycle starts. Display shows, for example: ... and printer message is: =========================== Cycle started Cycle name DD/MM/YYY HH:MM ——————————————————————————————————————————- —— Cycle count: Unit serial number: 36xxxxxxxx =========================== 8. Cycle proceeds through selected cycle phases, displaying countdown for each phase. See Section 4.7, Typical Cycle Operation for more detailed information about a typical cycle operation.
Page 54: Typical Cycle Operation
4 — Operating Instructions 4.7 Typical Cycle Operation WARNING BURN HAZARD In an emergency, first stop cycle by pressing Emergency Stop pushbutton. Wait until water flow stops before opening door. Once door is opened, wear appropriate Personal Protective Equipment (PPE) whenever entering the chamber. During cycle, washer/disinfector proceeds through the different phases.
Page 55 4 — Operating Instructions 4. Press Graph on touch screen to view graph of current cycle data. Display shows, for example: 5. To zoom in and out on the graph, press magnifier icon on bottom left side of screen. Display shows, for example: 6.
Page 56 4 — Operating Instructions 7. During cycle, a printout with data on phase time, water type, temperature, chemical type, injection rate, etc. is generated, for example: ======================= Non-heated wash Start time: HH:MM Phase time: MM:SS Temperature: Not heated Water type: Hot water Reservoir: Reservoir #1...
Page 57 4 — Operating Instructions IMPORTANT: For custom cycles, the guaranteed wash must be at a temperature equal to the hot water supply or higher. If not, an alarm is triggered. – or – If Wash temperature IS NOT guaranteed: Phase solution is recirculated on load through traveler spray arms for preprogrammed period of time (high speed).
Page 58: Unloading Washer/Disinfector
4 — Operating Instructions 4.8 Unloading Washer/Disinfector WARNING BURN HAZARD Inner surfaces of chamber, surgical case carts and racks are very hot after cycle is completed. Allow washer/disinfector to cool down before entering chamber. Always wear appropriate Personal Protective Equipment (PPE), including gloves and faceshield, and avoid contact with inner walls when entering chamber.
Page 59 4 — Operating Instructions NOTE: A WARNING symbol might be displayed on touch screen so operator can access a list of warning messages. Press on WARNING symbol to access the list of warning messages (see Section 4.10, Responding to a Warning Message for more details).
Page 60: Using Standby Mode (Optional)
4 — Operating Instructions Total cycle time: HH:MM:SS Disinfection Temp.: XX.X oC ====================== List of warnings Warning #3 Hot water pressure above requirement ====================== 4. Press Close on upper right corner of Cycle Completed screen to return to Ready screen. 5.
Page 61 4 — Operating Instructions 2. Press NO to return to Ready screen. – or – 3. Press YES to put washer in Standby Mode. Standby preparation sequence is processed. Display shows: 4. Optional reservoir is then drained and Standby screen is displayed: 920518191_E Reliance®...
Page 62 4 — Operating Instructions 5. Press Standby/Restore button again on touch screen to put washer/disinfector back into operation. Optional reservoir starts filling and display shows restore sequence screens: 6. Then, display returns to Ready screen: When Cycle is in Progress 1.
Page 63 4 — Operating Instructions Press Standby/Restore on touch screen. Display shows Standby Confirmation screen: 2. Press Close to return to cycle in progress. – or – 3. Press Deactivated on touch screen so it toggles to Activated to put washer in Standby Mode when cycle is completed.
Page 64 4 — Operating Instructions 4. Washer/disinfector completes cycle in progress. Cycle Completed screen is displayed: 5. Standby preparation sequence is then processed. Display shows: 6. Optional reservoir is then drained and Standby screen is displayed: 920518191_E Operator Manual Reliance® 1227...
Page 65 4 — Operating Instructions 7. Press Standby/Restore button again on touch screen to put washer/disinfector back into operation. Optional reservoir starts filling and display shows restore sequence screens: 8. Then, display returns to Ready screen: 920518191_E Reliance® 1227 Operator Manual...
Page 66: Responding To A Warning Message
4 — Operating Instructions 4.10 Responding to a Warning Message Conditions that trigger a WARNING do not prevent cycles from being processed, nor impair their efficiency. They are mainly linked to the utilities (under or over-pressure) and detergent levels. When such a condition is detected by the control, an audible signal sounds and a WARNING symbol appears on the screen to warn the operator that a situation requires special attention during a cycle.
Page 67 4 — Operating Instructions NOTE: Some alarm conditions can be solved by the operator, others require the intervention of a STERIS-trained technician. 1. When a malfunction or an alarm occurs before cycle is successfully completed, an alarm sounds and display shows, for example: ...
Page 68: Stopping Or Aborting A Cycle
4 — Operating Instructions ... and printer message is: =========================== Alarm Acknowledged YYYY/MM/DD HH:MM =========================== 3. If operator has been able to solve alarm condition using Troubleshooting section, washer/disinfector automatically performs Abort sequence. Display shows: Section 4.12, Stopping or Aborting a Cycle, for details on Abort sequence.
Page 69 4 — Operating Instructions 2. Press STOP on touch screen. Display shows: 3. Press No on touch screen to resume cycle. – or – Press Yes on touch screen to abort cycle. IMPORTANT: If a cycle is aborted before the Thermal Rinse phase is completed, a supervisor may need to enter login name and corresponding password to open load door because thermal disinfection was not performed.
Page 70: Shutdown
4 — Operating Instructions 6. Then display returns to Ready screen. 4.13 Shutdown Washer/disinfector should remain ON at all times except when performing maintenance or repairs. See Section 6.3, Routine Maintenance, for routine maintenance procedures. 4.14 Power Failure WARNING PERSONAL INJURY HAZARD Keep hands and fingers away from door or any moving parts to prevent crushing.
Page 71 4 — Operating Instructions 2. If door(s) were not closed when power was lost, display shows, for example: 3. Close load and/or unload door and turn door handle upward. 4. Sump, piping and optional reservoir are drained, if required. Display shows, for example: 5.
Page 72: Emergency Stop Procedures
4 — Operating Instructions IMPORTANT: If a power failure occurs during a cycle, items must be reprocessed through a complete cycle when power is restored (see Section 4.7, Typical Cycle Operation for details on how to process a cycle). 4.15 Emergency Stop Procedures Emergency Stop Pushbutton Procedure WARNING PERSONAL INJURY HAZARD...
Page 73 4 — Operating Instructions 2. If desired, press Silence Buzzer on touch screen to silence buzzer. IMPORTANT: If Emergency Stop pushbutton is pressed before the Thermal Rinse phase is completed, a supervisor may need to enter login name and corresponding password to open load door because thermal disinfection was not performed.
Page 74 4 — Operating Instructions 7. Abort sequence proceeds (see Section 4.12, Stopping or Aborting a Cycle). Display shows, for example: ... then, display shows Ready screen: 8. Resume washer/disinfector normal operation. IMPORTANT: Items must be reprocessed through a complete cycle (see Section 4.7, Typical Cycle Operation for details on how to process a cycle).
Page 75 4 — Operating Instructions Keep hands and fingers away from door or any moving parts to prevent crushing. 1. When inside chamber, in case of an emergency situation, pull emergency stop cable located on either side of the chamber. Washer/disinfector operation instantly stops, both doors unlock and an alarm is triggered. Display shows: 2.
Page 76 4 — Operating Instructions 5. Abort sequence proceeds (see Section 4.12, Stopping or Aborting a Cycle). Display shows, for example: ... then, display shows Ready screen: 6. Resume washer/disinfector normal operation. 920518191_E Operator Manual Reliance® 1227...
Page 77 4 — Operating Instructions IMPORTANT: Items must be reprocessed through a complete cycle (see Section 4.7, Typical Cycle Operation for details on how to process a cycle). 920518191_E Reliance® 1227 Operator Manual...
Page 78: Cycle And Control Value Programming
5 — Cycle and Control Value Programming Cycle and Control Value Programming 5.1 Cycle and Control Value Programming — Introduction IMPORTANT: A listing of the Safety Precautions to be observed when operating and servicing this equipment can be found in Safety Precautions section of this manual.
Page 79 5 — Cycle and Control Value Programming Table 5-1. Reliance 1227 Cart and Utensil Washer/Disinfector — Cycle Description Chart 920518191_E Reliance® 1227 Operator Manual...
Page 80: Supervisor Mode - General
5 — Cycle and Control Value Programming 5.3 Supervisor Mode — General The Supervisor mode access is secured by login names and corresponding passwords. Logging in Supervisor Mode To access Supervisor mode, proceed as follows: 1. On Ready screen, press Machine Setup on touch screen. 2.
Page 81 5 — Cycle and Control Value Programming 4. Press Login name on touch screen to select Supervisor name. Select name. 5. Press Enter to confirm selection. 6. Press Password on touch screen and enter corresponding password on keyboard. 7. Press Enter to confirm entry. NOTE: If password entered is wrong, display shows INVALID PASSWORD.
Page 82: Supervisor Menu - Supervisors
• Reminders: to set after how many cycles reminder messages will be displayed. • Software Version: to see information related to washer software version. • Transfer PDF Reports: to transfer saved cycle reports on an USB key (not provided by STERIS) connected on control panel.
Page 83 5 — Cycle and Control Value Programming 3. Press Add supervisor on Supervisors screen to add login name and corresponding password. – or – Press Edit supervisor on Supervisors screen to modify specific login name and/or corresponding password. – or – Press Delete supervisor on Supervisors screen to delete specific login name and corresponding password.
Page 84: Supervisor Menu - Cycles
5 — Cycle and Control Value Programming 5. Press Enter to confirm each entry. 6. Once all modifications are completed, press Close on touch screen until reaching desired screen. 5.5 Supervisor Menu — Cycles Cycles menu is used to create customized cycles as well as to modify preprogrammed and customized cycles. NOTE: While scrolling through screens and menus, note the following: 1.
Page 85 5 — Cycle and Control Value Programming 2. Press Cycles on touch screen. Display shows Cycles - Copy/Modify screen. 3. Press Modify cycles on touch screen. Display shows Cycles screen. 4. On Cycles screen, press Left or Right arrow to scroll across touch screen to view all cycles open to modification. 5.
Page 86 5 — Cycle and Control Value Programming 7. If supervisor tries to lock last cycle available, display shows: This cycle cannot be locked because it is the last one available. You should unlock another cycle before locking this one. 8. Press Modify Phases on Modify cycle screen to modify values of cycle phases. 9.
Page 87 5 — Cycle and Control Value Programming 11. Once all modifications are completed, press Close on touch screen until reaching desired screen. Copying/Creating a Customized Cycle Creating customized cycles allows the operator to store phases and values tailored to make processing more efficient, while retaining immediate access to factory preset cycles.
Page 88 5 — Cycle and Control Value Programming 3. Press Copy Cycle on touch screen. Display shows Select source cycle screen. NOTE: On Select source cycle screen, press Right arrow to scroll across touch screen to view following menus. 4. Select and press name of cycle to be copied for creating new customized cycle. Display shows Select destination cycle screen.
Page 89 5 — Cycle and Control Value Programming 5. Select and press name of available cycle to be used as new customized cycle. 6. If copied cycle must be modified to suit the use of the newly created custom cycle, proceed as explained in Modi- fying a Customized Cycle.
Page 90 5 — Cycle and Control Value Programming 3. Press Modify cycles on touch screen. Display shows Cycles screen. 4. On Cycles screen, press Left or Right arrow to scroll across touch screen to view all cycles open to modification. 5. Select customized cycle to modify. Display shows first Modify cycle screen. 920518191_E Operator Manual Reliance®...
Page 91: Supervisor Menu - Machine Setup
5 — Cycle and Control Value Programming 6. Press Modify Phases to modify cycle phases. Display shows screen of first phase to modify. NOTE: Only the phases within the selected cycle are displayed on Modify phases screen. If phase(s) to be modified do not appear on touch screen, press Right arrow to scroll across touch screen to view the following phase(s).
Page 92: Supervisor Menu - Print
5 — Cycle and Control Value Programming 2. In Supervisor menu screen, press Machine Setup on Supervisor mode screen. NOTE: Press Right arrow to scroll across touch screen to view following menus. 3. Press desired setting touch pad to toggle between YES and NO. 4.
Page 93 5 — Cycle and Control Value Programming 2. Press Print on Supervisor mode screen. Display shows Print screen. 3. Press Cycle on Print screen to select cycle to print. Display goes to Cycle selection screen. Press Cycle name to print. –...
Page 94: Supervisor Menu - Detergent/Rinse Aid/Descaler
5 — Cycle and Control Value Programming Press All cycles on Print screen to print the values of all cycles. – or – Press Configuration on Print screen to print the data of washer/disinfector configuration. 4. Once printing completed, press Close on touch screen until reaching desired screen. 5.8 Supervisor Menu —...
Page 95: Supervisor Menu - Reminders
5 — Cycle and Control Value Programming 3. Select desired Pump or manual injection. 4. Press Chemical type and/or injection rate to modify desired parameter (chemical type and/or injection rate). IMPORTANT: Change in the chemical injection rate will be implemented to all cycles using the pump. 5.
Page 96 5 — Cycle and Control Value Programming 2. Press Reminders. Display shows Reminders menu screen. 3. Press desired setting touch pad to toggle between selections. 4. Once modifications are completed, press Close on touch screen until reaching desired screen. 920518191_E Operator Manual Reliance®...
Page 97: Supervisor Menu - Transfer Pdf Reports
Section 5.3, Supervisor Mode — General. 2. Press Transfer PDF Reports. Display shows message to insert USB key (not provided by STERIS). Adobe and Acrobat are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Page 98 5 — Cycle and Control Value Programming 3. Insert USB key in USB port located on control panel. 4. A message confirms USB key is detected. Press on Right arrow to start transfer. Display shows progress of report transfer. 920518191_E Operator Manual Reliance®...
Page 99 5 — Cycle and Control Value Programming 5. Once transfer is completed, remove USB key. 6. Press Close on touch screen until reaching desired screen. 7. Insert USB key into any compatible computer to view and print reports. 920518191_E Reliance® 1227 Operator Manual...
Page 100: Routine Maintenance
1. Regular service and maintenance MUST be performed only by STERIS or a STERIS-trained technician. Any work performed by inexperienced or unqualified persons or the installation of unauthorized parts could cause personal injury, invalidate the warranty o result in costly damage.
Page 101: Routine Maintenance
Refer to Section 8, Replacement Parts and Products, for recommended spare parts list. For detailed Preventive Maintenance procedures to be performed by a STERIS-trained service technician, refer to Preventive Maintenance Checklist included in Maintenance Manual. Table 6-1. Routine Maintenance Guide Recommended frequency of inspection is indicated in the right column.
Page 102 Change chemical container (see Section 6.7, Chemical Container Replacement). Verify pickup tube is not clogged, cracked or distorted. If damaged, call STERIS or 4 X/year Customer s Maintenance Service.* Verify operation of chemical empty switches (located on chemical low-level sensor). If 4 X/year damaged, call STERIS or Customer s Maintenance Service.*...
Page 103: Debris Screen
Frequency Verify washer/disinfector has proper labels (caution, warning, etc.). 4 X/year *Call STERIS for this Service. Service charges may be incurred. 6.4 Debris Screen WARNING WARNING BURN HAZARD Inner surfaces of chamber, surgical case carts and racks are very hot after cycle is completed.
Page 104 6 — Routine Maintenance After last cycle of the day, clean debris screen located in bottom of washer/disinfector chamber as follows: 1. Allow washer/disinfector to cool down before entering washer/disinfector chamber. 2. Open chamber load door by turning door handle downward. 3.
Page 105: Clean Washer/ Disinfector Exterior
6 — Routine Maintenance 6.5 Clean Washer/ Disinfector Exterior WARNING PERSONAL INJURY HAZARD Never perform cleaning of washer/disinfector chamber until cycle has been completed. If cycle has not been completed, contaminated debris or water may remain in bottom of chamber. WARNING PERSONAL INJURY AND/OR EQUIPMENT DAMAGE HAZARD Before servicing or cleaning washer/disinfector, always turn Lock/Unlock key selector to...
Page 106 6 — Routine Maintenance 1. Clean washer/disinfector exterior using a general purpose cleaner (nonabrasive) for general stains, a stainless- steel stain remover for stubborn stains and a stainless-steel polish to keep equipment looking like new. Proceed as follows: a. Using a damp cloth or sponge, apply cleaner in a back-and-forth motion, rubbing in same direction as surface grain.
Page 107: Decontam Cycle
6 — Routine Maintenance d. When cleaning of gasket is completed, exit chamber. e. Use key to turn Lock/Unlock selector to Unlock position to unlock washer/disinfector. f. Close chamber load door and turn door handle upward. g. Repeat procedure for unload door. 6.6 DECONTAM Cycle WARNING PERSONAL INJURY HAZARD...
Page 108 DECONTAM cycle warning message is displayed. Before performing the DECONTAM cycle: • Contact STERIS for information on specific cleaning and descaling products recommended for use with this washer/disinfector. • Depending on hardness of water being used, it may be necessary to decontaminate and descale more often.
Page 109 6 — Routine Maintenance To perform DECONTAM cycle, proceeds as follows: 1. Display shows Ready screen: 2. For regular DECONTAM cycle, go to Step – or – If quarterly inspection shows hard water deposits are visible inside optional reservoir, proceed as follows: IMPORTANT: Procedure to be performed by technician or biomed personnel only.
Page 110 6 — Routine Maintenance Optional Reservoir Cover d. Brush inside of optional reservoir using a germicide to clean any hard water deposits. e. Reinstall optional reservoir cover. 920518191_E Operator Manual Reliance® 1227...
Page 111 6 — Routine Maintenance Optional Reservoir Cover f. Unlock building main electrical disconnect switch and put to ON position. g. Put washer/disinfector Power (ON/OFF) toggle switch to ON position. h. Washer/disinfector power up sequence begins. Optional reservoir fills with water. Display shows: ...
Page 112 6 — Routine Maintenance 3. Press CYCLES on Ready screen. Display shows Select cycle to start screen: 4. Press Right arrow to scroll across touch screen to view DECONTAM cycle button. 5. Press Decontam cycle button on touch screen. Display shows time countdown: 920518191_E Operator Manual Reliance®...
Page 113 6 — Routine Maintenance 6. After countdown has started, display shows: • If washer/disinfector IS equipped with optional reservoir: • If washer/disinfector IS NOT equipped with optional reservoir: 920518191_E Reliance® 1227 Operator Manual...
Page 114 6 — Routine Maintenance 7. Follow instructions on touch screen to proceed with manual injection. 8. When manual injection is completed, press Done button. Display shows time countdown again: 9. If present, optional reservoir drains completely to ensure only clean water is being used. 10.
Page 115: Chemical Container Replacement
6 — Routine Maintenance 6.7 Chemical Container Replacement WARNING CHEMICAL BURN AND/OR EYE INJURY HAZARD Chemicals are caustic and can cause adverse effects to exposed tissues. Do not allow chemicals used in the washer/disinfector to contact eyes, skin or do not attempt to swallow.
Page 116: Changing Printer Paper Roll And Ink Cartridge (Accessory)
6.8 Changing Printer Paper Roll and Ink Cartridge (Accessory) To change printer ink cartridge and paper roll, proceed as follows: IMPORTANT: STERIS ink cartridge and paper are recommended. Using non-STERIS ink cartridge and non-STERIS paper can result in defects or other problems and can void the warranty.
Page 117 6 — Routine Maintenance 4. Remove used paper from spindle. 5. If needed, open inner printer door and remove old paper roll, gently pulling any remaining paper out of printer roller mechanism. Press and Release Here to Open Door Printer Door 920518191_E Reliance®...
Page 118 6 — Routine Maintenance Take-Up Spool Paper Inner Printer Door Ink Cartridge Paper Feed Button (Includes LED if Feature is Present) Printer Door 6. Insert new paper roll. 7. Slightly fold end of paper and insert end of paper into printer roller mechanism, just behind ink cartridge. 8.
Page 119 6 — Routine Maintenance Impact Printer Ink Cartridge The printer ink cartridge should be changed as soon as type on printouts is light or faded, and before printouts become difficult to read. 1. Tear paper between take-up spool and printer. 2.
Page 120: Inspect And Clean Traveler Spray Arm Assemblies
6 — Routine Maintenance 6.9 Inspect and Clean Traveler Spray Arm Assemblies WARNING PERSONAL INJURY AND/OR EQUIPMENT DAMAGE HAZARD Before servicing or cleaning washer/disinfector, always turn Lock/Unlock key selector to Lock position to prevent doors from being closed and cycle from starting. Keep the key on yourself.
Page 121: Emergency Stop Cables
6 — Routine Maintenance Traveler Spray Arm 6. Exit Chamber. 7. Use key to turn Lock/Unlock selector to Unlock position to unlock washer/disinfector. 8. Close load side door and turn door handle upward. 6.10 Emergency Stop Cables WARNING PERSONAL INJURY HAZARD Keep hands and fingers away from door or any moving parts to prevent crushing.
Page 122: Emergency Stop Pushbuttons
6 — Routine Maintenance 3. An alarm should be displayed on control. Display shows: 4. Acknowledge alarm and resume washer operation (refer to Section 6.10, Emergency Stop Cables). 5. Repeat procedure to test emergency stop cable on other side. 6.11 Emergency Stop Pushbuttons Verify Emergency Stop pushbuttons as follows: 1.
Page 123 6 — Routine Maintenance 3. An alarm should be displayed on control. Display shows: 4. Acknowledge alarm and resume washer operation (refer to Section 4.15, Emergency Stop Procedures). 5. Repeat procedure to verify other Emergency Stop pushbutton. 920518191_E Reliance® 1227 Operator Manual...
Page 124: Troubleshooting
WARNING PERSONAL INJURY AND/OR EQUIPMENT DAMAGE HAZARD Repairs and adjustments to this equipment must be made only by STERIS or STERIS- trained service personnel. Repairs and adjustments performed by unqualified personnel or installation of unauthorized parts could cause personal injury, result in improper equipment performance, void the warranty or result in costly damage.
Page 125: Alarm# 1 Emergency Stop
4. Cycle processes Abort sequence then returns to normal operation. 5. If situation reoccurs, contact STERIS. Washer/disinfector emergency stop cable pushed/pulled 1. Press Alarm reply on touch screen to stop alarm on service or non-service side.
Page 126: Alarm# 7 Recirculation Process Malfunction
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Debris screen clogged. 1. Remove and clean debris screen and reinitiate cycle. Refer to Section 6.4, Debris...
Page 127: Alarm# 9 Sump Draining/Recycling Malfunction
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Debris screen is clogged. 1. Remove and clean debris screen. Refer to Section 6.4, Debris...
Page 128: Alarm# 13 Water Recirculation Too Long To Heat
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Phase temperature setpoints incorrect. 1. Verify phase temperature setpoints in Supervisor mode.
Page 129: Alarm# 17 Reservoir Overflow
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Hot water manual ball valve open. 1. Close hot water inlet manual ball valve to stop flow. 2. Contact STERIS.
Page 130: Alarm# 23 Reservoir #1 Level Sensors Defective
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. 7.14 ALARM# 26 RESERVOIR #1 DRAINING OR TRANSFER MALFUNCTION Condition Optional reservoir low level sensor still detect water after outlet valve has been opened for 90 seconds.
Page 131: Alarm# 32 Chemical #2 Low Level
3. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 4. If situation reoccurs, contact STERIS. Chemical pick-up tube is out of container. 1. Insert pickup tube into chemical container. Chemical injection line must be primed until injected air is completely removed.
Page 132: Alarm #36 Compressed Air Is Not Detected
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Compressed air not supplied to washer/disinfector. 1. Ensure compressed air supply is provided to washer/disinfector.
Page 133: Alarm# 43 Load Door Open During Cycle
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Load door handle is in open position. 1. Ensure load door handle is in CLOSED position (upward position).
Page 134: Alarm# 45 Chamber Filling
2. After entering appropriate supervisor code, Abort sequence begins and then washer returns to normal operation. 3. If situation reoccurs, contact STERIS. Building supply valves are closed. 1. Open supply valves and verify pressure indicator. 2. If situation reoccurs, contact STERIS.
Page 135: Warning# 1 Hot Water Pressure Below Requirement
Hot water inlet valve closed. 1. Verify if washer/disinfector hot water inlet manual valve is fully opened. 2. If situation reoccurs, contact STERIS. Hot water inlet strainer dirty. 1. Clean washer/disinfector hot water inlet strainer. 2. If situation reoccurs, contact STERIS.
Page 136: Warning# 8 Cycle Chemical Injection Rates Have Been Reset To Factory Default Values
Chemical injection pumps data file is corrupted. 1. Warning to be cleared by supervisor through pump screen in Supervisor mode, or through Modify cycle screen. 2. If situation reoccurs, contact STERIS. Chemical injection rates incorrect. 1. Reprogram chemical injection rates for each cycle in Supervisor mode.
Page 137: Cover On Optional Reservoir Is Ejected From Normal Position
General Troubleshooting Additional Information Cover was not installed properly. 1. Reinstall optional reservoir cover. 2. If situation reoccurs, contact STERIS. Air vent of optional reservoir is clogged. 1. Verify and clean air vent. 2. If situation reoccurs, contact STERIS. 7.32 DISPLAY SHOWS BLANK RED SCREEN WITH AN ERROR MESSAGE Condition Display shows blank red screen with an error message.
Page 138: Excessive Vapor Exhausting From Chamber Vacuum/Pressure Safety Damper
Excessive vapor exhausting from chamber vacuum/pressure safety damper. General Troubleshooting Additional Information Building exhaust system does not work properly. 1. Verify exhaust system. 2. If situation reoccurs, contact STERIS. 7.36 EXCESSIVE VAPOR EXHAUSTING FROM DOORS Condition Excessive vapor exhausting from doors. General Troubleshooting Additional Information Building exhaust system does not work properly.
Page 139: Generated Printout Is Light, Blank Or Characters Missing
General Troubleshooting Additional Information Wrong type of paper used. 1. Use STERIS paper only. 2. If situation reoccurs, contact STERIS. Printer ribbon cartridge life ended. 1. Replace ribbon cartridge. 2. If situation reoccurs, contact STERIS. Printer paper not properly installed.
Page 140: Insufficient Or No Water Entering Chamber Through Horizontal Traveler Spray Arms
Section 6.9, Inspect and Clean Traveler Spray Arm Assemblies. 2. If situation reoccurs, contact STERIS. 7.41 INTERIOR LIGHT IS OFF WHEN BUILDING ELECTRICAL SUPPLY DISCONNECT SWITCH IS ON Condition Interior light is OFF when building electrical supply disconnect switch is ON.
Page 141: Load Comes Out Dirty At Cycle End
General Troubleshooting Additional Information Wrong cycle is being processed. 1. Reprocess load with appropriate cycle. 2. If situation reoccurs, contact STERIS. Wrong type of detergent is used. 1. Follow detergent manufacturer’s recommendations for quantity of detergent to be used. 2. If situation reoccurs, contact STERIS.
Page 142: Audible Signal When Alarm Occurs Or Cycle Complete
If interior lights are also OFF, washer/disinfector power 1. Press top portion of Power (ON/OFF) toggle switch is OFF. to turn power ON. 2. If situation reoccurs, contact STERIS. If interior lights are not OFF, washer/disinfector needs to 1. Turn washer/disinfector power OFF by pressing be restarted.
Page 143: Paper Is Not Taken Up Into Power Take-Up
Paper is not taken up into power take-up. General Troubleshooting Additional Information Printer paper not installed properly. 1. Reinstall printer paper. 2. If situation reoccurs, contact STERIS. 7.48 PHASE STOPS FOR NO APPARENT REASON Condition Phase stops for no apparent reason. General Troubleshooting Additional Information Cycle needs to be aborted.
Page 144: Printer Printout Is Erratic
1. Verify and clear out jammed paper if necessary. 2. If situation reoccurs, contact STERIS. Drag on paper roll. 1. Verify and replace paper roll. Use STERIS paper only. 2. If situation reoccurs, contact STERIS. Printer ribbon cartridge life ended.
Page 145: Spray Arms Erratic Movement
Spray arms moving too slowly. General Troubleshooting Additional Information Air supply improperly adjusted. 1. Refer to equipment drawings. 2. If situation reoccurs, contact STERIS. 7.55 TOUCH SCREEN DOES NOT WORK PROPERLY Condition Touch screen does not work properly. General Troubleshooting Additional Information Touch screen lost calibration.
Page 146: Replacement Parts And Products
3. Send your order directly to STERIS. Contact STERIS for recommendations on cleaning products or parts that are not listed below. NOTE: Use only STERIS authorized parts on this equipment. Use of unauthorized parts will void the warranty. Table 8-1. Replacement Parts and Consumables...

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