Beko VRR 60314 VW User Manual page 31

7 Troubleshooting
Troubleshooting
The power indicator will flash in red and the buzzer will give a beep in case that there
is an abnormality in the operation of the sweeping robot. Please check the table
below to solve your problems.
Voice Prompts
The robot cannot re-
turn to the charging
dock.
The rolling brush does
not rotate
Abnormal action or
sweep route of the ro-
bot
No water released
during mopping
The machine cannot
connect to your Wi-Fi
network.
C
Please contact our customer service promptly if any fault cannot be elim-
inated with the above measures.
Robot Vacuum / User Manual
Solution
- Clear the charging dock of objects within 0.5m on the
left and right sides and within 1.5m ahead.
- Make sure that the robot starts sweep from the charg-
ing dock without abnormal movement.
- When the robot is near the charging dock, it can return
faster. But if the charging dock is located far away, the
robot will need more time to return.
- Please wait during its return.
- Clean charging electrodes.
- Clean the rolling brush.
- Check whether the main brush and the main brush cov-
er are installed correctly.
- Carefully clean the sensor with dry cloth.
- Restart the robot.
- Make sure there is enough water in the water tank.
-Check whether the mop module is installed correct-
ly. Upon correct installation, you will hear related voice
prompt.
- Check whether the water outlet is blocked.
- Ensure that your Wi-Fi router supports 2.4GHz and
802.11b/g/n bands as this equipment does not support
5GHz bands. For more details, For more details, please
refer to the "Faults in Wi-Fi Connection" section herein.
31 / EN