Consumer Relations; Electrical Ratings; Troubleshooting - Vicks CoolMoisture V3900 Series Use And Care Manual

End-of-Season Care And Storage
Follow the CLEANING instructions when the humidifier will not be used for at least one week or more,
or at the end of the season.
At the end of the season, remove and throw away the filter; do not store with a used filter.
Dry the humidifier completely before storing. DO NOT store with water inside the Base or Water Tank.
Pack the unit in its original carton and store in a cool, dry location.
Before next use, remember to clean your humidifier and install a new filter.

Consumer Relations

Call us toll-free at: 1-800-VAPOR-1-2 (1-800-827-6712)
In US contact us at: www.VicksHumidifiers.com/contact-us or visit our website at:
www.VicksHumidifiers.com
In Canada email: ConsumerRelations@HelenofTroy.com or visit our website at: www.VicksHumidifiers.ca
Please be sure to specify the model number.
To Order Replacement Parts
Replacement tank Part number V3900-TANK
Replacement filter part number WF2
Replacement UV bulb part number V3900-UV

Electrical Ratings

The Vicks models are rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE
YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT
ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND
CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.

Troubleshooting

Q: I hear the fan turning, but I don't see any mist. Is my humidifier operating properly?
A: Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There is
no "mist" emitted. When operating normally you will feel only cool air coming from the unit. Monitor
the water level in your Tank/ Base. If you notice a decrease in the Water Tank over 24 hours then
the unit is operating normally.
Q: My unit has been running for several hours. I hear the fan spinning, but I do not notice
the water level in the tank decreasing.
A: First, check the filter to ensure it is wet. If the filter appears dry, remove it from the Base and
gently rinse under cool water. Reposition wet filter in the Base. You may also want to note the
current moisture level in your home. If the humidity level is over 60% the unit will not put out
much moisture as your air is already saturated.
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