Printing Problems - Epson WorkForce Pro WP-4520 Series Quick Setup Instructions

7
Install software
Note: If your computer does not have a CD/DVD drive, you can
download the software from the Epson website (see "Epson technical
support").
Caution: Be sure to close your other programs, including any screen
savers and virus protection software, before beginning this software
installation.
1
M ake sure the printer is NOT CONNECTED to your
computer.
W indows : If you see a Found New Hardware screen, click
®
Cancel and disconnect the USB cable. You can't install your
software that way.
2
Insert your product CD.
3
W indows: If you see the AutoPlay window, click Run
Setup.exe. If you see the User Account Control screen,
click Yes or Continue.
M ac OS X: Double-click the
®
4
C lick Install (Windows) or Continue (Mac OS X) and
follow the instructions on your computer screen.
Epson icon.
Any problems?
The printer makes a loud noise and you see an error
message when you turn it on.
Make sure you remove the protective foam and plastic from
inside the printer.
Network setup was unsuccessful.
• To print a network status sheet, press the Setup button,
select Network Settings, then select Confirm Network
Settings. Press the
• When using TCP/IP, make sure your network's DHCP
option is enabled.
• If you have assigned a static IP address, make sure it is not
being used by another device.
• Try changing the network cable and/or the network port
connection to your router.
• Disable the firewall temporarily to see if that may be
causing the problem. Contact your firewall manufacturer
for assistance.
The printer's screen is dark.
Press any button to wake the printer from sleep mode.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure it is securely connected as shown:

Printing problems

P rinting stops when an ink cartridge is expended. If a
cartridge is expended, you must replace it to continue
printing.
Print quality problems
• Make sure your paper is loaded printable side down in the
cassette (usually the whiter, brighter, or glossy side).
• If you notice light or dark bands across your printouts or
they are too faint, run a nozzle check to see if the print
head needs cleaning. See the online User's Guide for more
information.
• The ink cartridges may be low on ink. Check your cartridge
levels and replace cartridges, if necessary. See the online
User's Guide for more information.
B&W or Color button.