Epson Stylus Photo R3000
Problem Solver
Messages
If one of the following messages is displayed in the control panel's screen, refer to the solutions listed here and perform
the necessary steps to fix the problem.
Message
Printer error. Turn power off and then on again. For details, see
your documentation.
The combination of IP address and subnet mask is invalid. See
your documentation.
Close the printer cover and press OK to finish. See your
documentation for details.
Press OK to finish. See your documentation for details.
The printer's ink pads are nearing the end of their service life.
Please contact Epson support.
The printer's ink pads are at the end of their service life. Please
contact Epson support.
Service call error. Please contact Epson support.
The printer parts are nearing the end of their service life. Please
contact Epson support.
User's Guide
Problem Solver
What to do
Turn off the printer, and then turn it back on.
If the problem persists, turn off the printer, open the printer
cover, and check that there are no paper jams or foreign
objects in the printer.
Remove any foreign objects you discover and turn on the
printer.
See the Network Guide (PDF).
Refer to the appropriate section below.
"Paper from the Auto Sheet Feeder Jams During Printing"
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on page 101
"Jammed Fine Art Media" on page 103
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"Jammed Poster Board" on page 103
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"Roll paper jam" on page 104
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"The CD/DVD Tray Is Jammed" on page 105
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Contact your dealer or Epson Support any time that "Please
contact Epson support" is displayed.
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