1. Manuals
  2. Brands
  3. EchoStar Manuals
  4. Touch terminals
  5. immarsat BGAN Patrol 9203
  6. User manual

EchoStar immarsat BGAN Patrol 9203 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
BGAN Patrol
Hughes 9203
User Guide
H69044
Revision 3
20 February 2023

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the immarsat BGAN Patrol 9203 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for EchoStar immarsat BGAN Patrol 9203

Summary of Contents for EchoStar immarsat BGAN Patrol 9203

  • Page 1 BGAN Patrol Hughes 9203 User Guide H69044 Revision 3 20 February 2023...
  • Page 2 Copyright © 2022, 2023 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.

  • Page 3: Table Of Contents

    Contents Understanding safety alert messages ..................vii Messages concerning personal injury ...................... vii Messages concerning property damage ....................vii Introduction ..........................1 Overview ..............................1 About this User Guide ..........................2 9203 Package Contents ..........................3 Minimum System Requirements for Laptop/PC ..................5 Getting Started ............................
  • Page 4 Wireless LAN Icon ..........................25 Wireless LAN Lock Icon ........................25 Globe ICON ............................25 SIM PIN entry ............................25 Multiple Users ............................26 Information Messages ..........................26 Using the Web UI ........................28 Accessing the Web UI ..........................28 Home Page ...............................
  • Page 5 Declaration of Conformity ........................65 FCC Compliance ............................65 EU WEEE Directive ..........................65 Glossary ............................ 66 Application Note – Battery ...................... 69 Application Note – Battery Safety ..................70 Safety Information ........................... 70 Charging ..............................71 Preventative Maintenance ........................71 Disposal ..............................
  • Page 6 Tables Table 1: Status Messages ......................... 21 Table 2: LCD Menu Structure ......................... 23 Table 3: Quick-Text Status Message Descriptions .................. 27 • Tables H69044 Revision 3...

  • Page 7: Understanding Safety Alert Messages

    Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury or in some cases possible death;...
  • Page 8 Safety symbols The generic safety alert symbol calls attention to a potential personal injury hazard. It appears next to the DANGER, WARNING, and CAUTION signal words as part of the signal word label. Other symbols may appear next to DANGER, WARNING, or CAUTION to indicate a specific type of hazard (for example, fire or electric shock).
  • Page 9 Keep a safe distance from the integrated Wi- Fi antenna This device emits radio frequency energy from the integrated Wi-Fi antenna. To avoid injury, do not place head or other body parts close to the antenna when system is operational. The Wi-Fi antenna radiates energy through the grey plastic radome of the terminal unit.
  • Page 10 In the vicinity of blasting work and in explosive environments Never use the Satellite Terminal where blasting work is in progress. Observe all restrictions and follow any regulations or rules. Areas with a potentially explosive environment are often, but not always, clearly marked.
  • Page 11 Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist. If, as a pacemaker user, you are still concerned about interaction with the Satellite Terminal, we suggest you follow these guidelines:...

  • Page 13: Introduction

    Introduction Overview The Hughes 9203 Land Portable Terminal provides reliable satellite connectivity over the Inmarsat BGAN satellite network. • The Hughes 9203 comes in a small, portable package with an external omni-directional antenna mounted on a pole. It allows the user to communicate over the Inmarsat BGAN network while on the move.

  • Page 14: About This User Guide

    In this document, the following names and abbreviations are used to identify the Satellite Terminal and your computer. Term Definition Terminal Satellite Terminal Terminal Equipment (your computer) User Terminal/satellite terminal About this User Guide This user guide contains the most up-to-date information available on this product, on the date it was generated.

  • Page 15: 9203 Package Contents

    9203 Package Contents When you unpack the Hughes 9203 Land Portable Terminal Kit package, you will find the following: • Hughes 9203 terminal unit • Omni-directional antenna • Antenna cable • Mounting pole • AC/DC power adapter • US, EU and UK power cords •...
  • Page 16 Do not tear the plastic cover where the 9203 terminal is housed. Lift the entire package insert up and unfold the side flaps to remove the terminal. This packaging can be re-used for shipping to other customers if needed. Your Service Provider will supply you with a Subscriber Identification Module (SIM) and its PIN, and Satellite Terminal configuration instructions –...

  • Page 17: Minimum System Requirements For Laptop/Pc

    Minimum System Requirements for Laptop/PC These are the minimum computer system requirements for successful interface with the Satellite Terminal: • Internet Browser: Edge, Firefox, Safari, Chrome. • PC Support for Ethernet or WLAN (802.11b or b/g/n). Getting Started This guide is the simplest and quickest way to connect to the BGAN network.

  • Page 18: Information For Maintenance

    Information for Maintenance In the event that a Hughes terminal develops a problem, please follow the instructions below. For Users: Please contact the company that you purchased the terminal from so that they can request an RMA from Hughes for your terminal. For Distribution Providers: Should a Hughes terminal need to be returned for repair, an RMA will be required.

  • Page 19: Using The Terminal

    Using the Terminal Setup Remove the battery and install the USIM card supplied by your Service Provider in the battery compartment. The SIM card icon on the casting shows the proper way to install the SIM card. Installing the USIM Install the battery in the terminal unit and then fully charge the battery using the supplied AC/DC converter.
  • Page 20 Assemble the antenna pole. Sections must be assembled in the correct order with the flexible gooseneck section at the top. Mount the antenna at the top of the pole. Be careful not to cross-thread the connections and avoid using excessive force when tightening the antenna to the pole Make sure the terminal unit is powered off.

  • Page 21: Lcd Quick Start

    LCD Quick Start Press the power button for at least two (2) seconds in order to Power On the terminal. The LCD will display “Hughes 9203” for about 30 seconds while the terminal is booting up. You must first obtain a GPS fix and then position the terminal’s antenna in an area with clear line of sight to the Inmarsat satellite before setting up a data connection with the network.
  • Page 22 Note: Since the Hughes 9203 has an omni-directional antenna there is no antenna pointing required. Just make sure the antenna has good line of sight to the Inmarsat satellite. However, the user can enable the antenna pointing feature on the WebUI if desired. In that scenario, once you have a GPS fix and are pointed to the satellite as best you can, click on the Register with Network button to start the registration process.
  • Page 23 Once you are registered and CS and PS Attached, you can then select the Quality of Service (QoS) for your data connection by choosing either the Standard or Streaming connection. The streaming data rate assigned to the terminal is shown with the initial “reference”...

  • Page 24: Connecting The Terminal To The Computer

    Connecting the terminal to the computer You can connect your computer to the UT with one or more of the following interfaces • Ethernet • WLAN Your computer must be configured to support your chosen connection method. Refer to the documentation supplied with your computer for details.

  • Page 25: Wlan Security

    WLAN Security Use the drop-down menu to select the type of encryption that you want: WPA or WPA2. • WPA and WPA2 Protection Status: o Enter the Passphrase that you want to use and click on “Hide Keys” if you do not want to show the Passphrase.
  • Page 26 When WLAN is enabled, unauthorized users may be able to access your BGAN service. If encryption is enabled, you must provide other WLAN users with the proper encryption key or passphrase in order for them to connect to the terminal. You can go to the Manage Connections Page on the Web UI to see the identities of computers (by IP address) are actually using the BGAN service.

  • Page 27: Coverage Map

    Coverage Map The Inmarsat BGAN service is operated with 4 satellites as shown below. The terminal will perform best in areas where the elevation (or “look”) angle is 30 degrees above horizontal or higher. Operation at lower elevation angles may not be possible.

  • Page 28: Operation In The I-4 Meas Footprint

    Operation in the I-4 MEAS footprint I-4 MEAS has a cutout area in its coverage over China and nearby parts of Asia. In this area, I-4 Asia Pacific (APAC) must be used even if MEAS is closer. Operation in the Russian Federation In the Territory and National Waters of the Russian Federation covered by the three Regional I-4 MEAS Beams shown below, end-users must select MEAS rather than Alphasat (EMEA) or...

  • Page 29: Using The Lcd And Keypad

    Using the LCD and Keypad LCD Display and Keypad The terminal has an LCD display that provides status information about the terminal. It has a four-button keypad that allows you to control the operational features of the terminal without the need of a PC or a web browser. The figure below shows the layout of the LCD and keypad.

  • Page 30: Lcd Status Display

    A “short press” is any keypress less than two seconds. A “long press” is any keypress that is two seconds or greater. An “extra long press” of more than five seconds of the power button will cause a hardware-enforced power down. Any button press starts or restarts the (configurable) backlight time period, even if it has no function in the current context.

  • Page 31: Exit Pointing And Registering With The Network

    Exit Pointing and Registering with the network Once you have positioned the antenna to receive a suitable satellite signal, exit pointing by a long press of the Back/Cancel button. This will cause the unit to attempt to register with the BGAN network.

  • Page 32: Status Messages

    The lower line displays the “ADDR:” information and the current signal level as described above. While in an active PDP context, typical signal level values are 58 to 64. However, if no data is sent or received for 90 seconds, the unit may return to the regional beam and the signal strength will drop to the idle mode range.
  • Page 33 Display Description HUGHES 9203 On screen during power up Initializing Powering Off Displayed while the UT is powering down Too Hot Unit is too hot; if not corrected, a temporary thermal shutdown may occur Battery Hot Battery is too hot; reduce temperature or turn off unit to avoid damage to the battery SIM Error SIM communication error...

  • Page 34: Menu Navigation

    Menu Navigation From the status display, a short press of the Accept button takes the display to menu mode and displays the first of a circular list of menu items. The menu structure is shown in Table 2 below. Use the Scroll button to scroll between options and the Accept button to select options.
  • Page 35 Level 1 Level 2 Level 3 Level 4 Comment Connection Starts display with the Standard current setting. 32 Kbps 64 Kbps Disconnect Information # New Msgs or New message count No New Msgs 13.32861° N format {Latitude} or Blocked 23.45833° E format {Longitude} or Blocked IP Status Global IP or...

  • Page 36: Display Icons

    Display Icons Battery Icon The battery icon displays the estimated life of the battery while under battery power. The battery icon also displays the charging state while under external power. Three segments: 75% to full Two segments: 50% to 74% One segment: 25% to 49% Zero segments: 10% to 24% Zero segments, flashing: 0% to 9%...

  • Page 37: Wireless Lan Icon

    the satellite icons are turned off, but the GPS icon remains on solidly. Wireless LAN Icon The wireless LAN icon displays the state of the WLAN feature. No icon on LCD if Wireless LAN operation is turned off. Visible wireless LAN icon on LCD if Wireless LAN is on. Wireless LAN Lock Icon The lock icon displays the state of encryption for the WLAN feature.

  • Page 38: Multiple Users

    display, where “#” is the number of attempts remaining prior to the SIM being blocked. Multiple Users Multiple TEs can be connected to the UT, e.g., via the wireless LAN interface or if an external hub or switch is used. To use the menu and keypad to control connections for all the TEs, short press (<...
  • Page 39 If in pointing mode, this message is possible on the LCD: Insert SIM There was no SIM detected; pointing can still continue, but once complete, "No SIM" will appear permanently and only emergency calls can be made (this message remains on for about 1 minute, then self-clears) At any time during operation, this message is possible on the LCD: Battery Low...

  • Page 40: Using The Web Ui

    Using the Web UI Accessing the Web UI The UT includes its own internal Web User Interface (“Web UI”). To access the Web UI, open your favorite Web Browser and type in the internal IP address of the UT, e.g., http://192.168.128.100.

  • Page 41: Home Page

    Home Page The Home “tab”/page shows the current terminal status and allows you to setup your initial data connection. On the left side of the page is the Status bar. These items are updated automatically when the status of any item changes. 1.
  • Page 42 Visible Satellites shows the satellites visible from your current location and the pointing information. The following figure shows how the UI looks before you activate a Standard or Streaming connection. After the connection is setup, use the Disconnect button to deactivate your connection.

  • Page 43: Connections

    Connections Along the top of all Web UI pages are “tabs”/icons representing the categories of available sub-pages. The Connections icon has three main configuration areas (sub-pages) to select from: Manage Contexts, Automatic Contexts, and Manage APNs. The following section reviews each of these pages. •...

  • Page 44: Manage Contexts

    Manage Contexts The Manage Contexts Page under the Connections icon allows the user to setup and configure PDP contexts (data connections) for any TE that is connected to the UT. It also shows you all current Active Connections. Open a New Connection field - To open a new connection, select the desired row and enter the required data: Owner –...
  • Page 45 This is often required when using Static Global IP addresses assigned by the Service Provider. If this information is required, a “pop-up” dialog will appear once you select the APN. These fields may also be entered when defining a new APN or when you select a different APN.

  • Page 46: Automatic Contexts

    Automatic Contexts This web page allows you to use Automatic Context Activation (ACA) for multiple devices (the M2M Page Always On context can be used if you only require a single context). The ACA Page is not available in NAPT mode. This web page allows you to use Automatic Context Activation (ACA) in two different ways: •...
  • Page 47 o “Data”: Select Data if you only want the context to be activated when the TE attempts to send data to the satellite link When using “Data” ACA, if the context is ever deactivated, it will be reactivated when more data is sent. The “On”...
  • Page 48 connected to the UT via DHCP, whether wired or wirelessly, will automatically receive a standard context. Note: Streaming contexts are not supported with DHCP ACA. For Streaming contexts, you must use Static ACA, described above. To activate this feature, select “On” or “Data” from the drop- down list under the DHCP Automatic Contexts section.

  • Page 49: Manage Apns

    Manage APNs Some SIM cards are provisioned with multiple APNs, so you can use this page to pre-configure those additional APNs if needed. Once an APN is defined, you can select it from drop-down lists on other pages without having to put in the username and password every time.
  • Page 50 Add an APN field – Use this field to add an additional APN that you want to use, or to edit an existing APN. For adding a new APN, type in the new APN and username (if required) then select Add New APN. If the APN requires a password, select the “APN Requires Password”...
  • Page 51 connection. This is often required when using Static Global IP addresses assigned by the Service Provider. If you wish to edit an existing APN, first select the APN to edit under the Defined APNs section on the left. The information for that APN will then appear in the Add an APN field to the right, and you can then edit it.

  • Page 52: Sms

    You can manage SMS text messages from the SMS Pages. You must have a valid Service Center number configured in order to send SMS messages – see the SMS Settings Page. Send/Receive The Send/Receive Page allows you to view your Inbox messages and compose a new message.

  • Page 53: Saved Drafts

    Saved Drafts The Saved Drafts Page allows you to view previously saved messages. After editing a message, you can resave (Save) or send the message (Send). You can also compose a message from this page. • Using the Web UI H69044 Revision 3...

  • Page 54: Sent Messages

    Sent Messages The Sent Messages Page allows you to view previously sent messages. Again, you may need to periodically delete messages to prevent the SIM from filling up. You can also compose a new message from this page. • Using the Web UI H69044 Revision 3...

  • Page 55: Sms Settings

    SMS Settings On the SMS Settings Page you can configure the default settings for messages. You must have a valid Service Center number configured to send SMS messages. The default Service Center number is +870772001799. In the Remote SMS Feature section, you can enable the unit to receive and act on special “remote control”...

  • Page 56: Settings Page

    Settings Page General Setup This page allows the user to configure various parameters of the UT. A description of each item follows: Terminal Startup – by default, “Bypass Antenna Pointing” is not selected, but if the terminal is permanently mounted, you can select this option to bypass antenna pointing on subsequent power-ups.

  • Page 57: Ip Address/Dhcp Settings

    ATC/LTE Robustness – Turning on the robustness can improve receive performance in the presence of an interferer such as an ATC or LTE base station. However, use the default Off setting in the typical case where interference is not detected or expected. Options: On –...

  • Page 58: Nat Mode

    Updates to the IP address will not take effect until the UT is rebooted. DHCP Server: allows the DHCP server in the UT to be turned on or off by checking the “Enable” box. DHCP Address Range: This allows the user to set the range of DHCP addresses that are given out by the UT to connected TEs.

  • Page 59: Relay Mode

    Relay Mode In Relay mode, the UT will supply the Global IP address to the TE when the context is established. Relay mode is a single user mode, as it only supports a single connected TE. In Relay mode, DHCP is required to provide the Global IP address to the TE.

  • Page 60: Port Forwarding Page

    Port Forwarding Page The Port Forwarding Page is only available in NAPT mode. It includes: • DMZ – if enabled, all packets received from the spacelink that are not routed to other addresses will be forwarded to the DMZ host address. •...

  • Page 61: Wireless Lan

    Wireless LAN The Wireless LAN Settings Page allows the user to enable, disable, and configure the Wireless LAN functionality of the terminal. The Wireless LAN Security is controlled on a separate web page (WLAN Security). Note: If you have not previously used the terminal’s WLAN interface, it has to first be enabled from this page using a computer connected to the terminal using an Ethernet connection (or use the terminal buttons –...

  • Page 62: Wireless Lan Security

    Wireless LAN Security This page allows the user to configure WPA or WPA2 Security for use when the terminal is communicating wirelessly to TEs. Additionally, you can enable MAC Address Filtering so that only the MAC addresses that you select can connect to the terminal.

  • Page 63: Security

    Security You can configure three separate security settings on this page: SIM PIN – this is a four-digit field that can be Enabled and configured by the user to secure the terminal against unwanted use. Once enabled, the terminal will require the SIM PIN at startup.
  • Page 64 • Using the Web UI H69044 Revision 3...

  • Page 65: M2M Page

    M2M Page The M2M Page includes the following configurable parameters which can useful when the terminal is used in a machine to machine or unmanned scenario: Ping Configuration: • Context Watchdog - On/Off. The watchdog can be used to periodically verify the UT network connectivity and take recovery action if a problem is detected.

  • Page 66: Always On Context

    Always On Context: The always on context can be used for machine to machine or unmanned scenarios to automatically set up a PDP context. It also defaults to On in NAPT mode. • Always on context - On/Off (default is Off) •...

  • Page 67: Usage Page

    Usage Page This web page provides an estimate of the amount of Packet- Switched data that was sent and received, along with time spent on streaming connections and CS calls. The data is broken up into two types: Trip Usage Statistics: The trip counter is similar to the trip odometer on your vehicle.

  • Page 68: Support Page

    Support Page This web page allows you to display technical and support information about the terminal and retrieve logs. Support and Information Terminal Information Model: displays the UT model number: 9203. Class: indicates the UT Class. IMEI: displays the IMEI (serial) number of the UT. Software Version: This displays the current version of software that is running on the UT.
  • Page 69 SIM Information IMSI: This displays the IMSI number of the SIM card in the UT. If is the IMSI is not displayed, it indicates that there is a problem reading the SIM card, e.g., because there is no SIM, it is installed incorrectly, or the correct SIM PIN must first be entered.
  • Page 70 “Cancel” button and then press and hold the power button until “Powering Off” is displayed, then release both buttons. Reboot Terminal: Clicking this button reboots the terminal so that configuration changes can be saved into the configuration file, or it can be clicked when just a simple reboot of the terminal is required.

  • Page 71: Smart Phone Web Ui

    Smart Phone Web UI The Web UI detects when it is being accessed by a smart phone and adjusts to optimize for the phone screen. An icon bar at the bottom of the screen provides shortcuts to the other pages. Icon bar Function The bottom left icon shows the...

  • Page 72: Troubleshooting

    Troubleshooting Problem Possible Cause Possible Solution Terminal will not turn on Battery not connected properly Check battery is correctly installed Battery not charged Connect AC/DC adapter to charge the battery Cannot get SIM card to SIM is not correctly oriented for Ensure the SIM is pressed firmly into the lock into position insertion...
  • Page 73 PDP Context Activation Errors CME error CME Error Text on LCD display or Possible reason number Web UI Problem in PDP context request Invalid index No network service Could be poor signal or signal blockage, or network problem. Implicitly detached (#10) Check attach and registration status.

  • Page 74: Technology Overview

    Technology Overview The Global Positioning System (GPS) uses orbital satellites to determine the position of the Terminal anywhere on the globe. Obtaining a GPS Fix In normal operation, a GPS receiver, such as that built into the terminal, needs to be able to receive signals from at least four satellites so that it can then calculate a latitude, a longitude and an altitude –...

  • Page 75: Gps And Bgan Registration

    GPS and BGAN Registration BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network. Numbering Multi-Subscriber Numbering (MSN) - The BGAN SIM card has a master MS-ISDN number that is used for sending and receiving SMS messages.

  • Page 76: 9203 Technical Specifications

    9203 Technical Specifications 1626.5 – 1660.5 MHz and 1668 – 1675 MHz Satellite TX Frequency 1518 – 1559 MHz Satellite RX Frequency 1574.42 – 1576.42 MHz GPS Frequency Satellite EIRP (L-band Max Tx) 9 dBW Continuous transmit Up to 2 hours Continuous receive Up to 4 hours Standby Time...

  • Page 77: Regulatory Notices

    Regulatory Notices Declaration of Conformity Refer to bgan.hughes.com for the EU and UKCA Declaration of Conformity. FCC Compliance • This device conforms to the FCC rules. Any changes or modifications to Hughes Network Systems’ equipment, not expressly approved by Hughes Network Systems, could void the user's authority to operate the equipment.

  • Page 78: Glossary

    Glossary APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. If your SIM subscription includes other APNs, e.g., for special services or to access other networks, you can configure the additional APNs from the Web UI.
  • Page 79 IP Address: An Internet Protocol address, or IP address, is a number that uniquely identifies the computer accessible over a TCP/IP-based LAN or the Internet that is sending or receiving information. An IP address is a 32-bit numeric address written as four numbers, separated by periods and each number is between 0 and 255.
  • Page 80 Context with the correct QoS attributes. The use of a Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address. UT (User Terminal): The user terminal is the BGAN modem device, i.e. the Hughes 9203. SIM Card: Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM (SIM) Card.

  • Page 81: Application Note - Battery

    Application Note – Battery The UT battery is a high capacity lithium-ion battery pack. When using the 9203 terminal in extremely hot environments with a PDP context active, you may see a “Battery Too Hot” error message. To avoid this error, you can connect an external power source.

  • Page 82: Application Note - Battery Safety

    Application Note – Battery Safety Safety Information a. Replace battery with 3500800-0008 battery only (reorder as battery assembly number 3501192- 0001). Use of another battery may present a risk of fire or explosion b. The battery used in this device may present a risk of fire or chemical burn if mistreated.

  • Page 83: Charging

    Charging a. Only charge batteries with a Hughes 9203 AC/DC power adapter. b. The Hughes 9203 charges with a constant-voltage, constant current battery charger circuit with the following parameters: 1. Nominal charge voltages: 8.40 VDC (Maximum charge voltage: 8.50 VDC) 2.

  • Page 84: Disposal

    Disposal a. Dispose of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire b. When disposing of batteries, keep cells or batteries of different electrochemical systems separate from each other c. Recycle or dispose of this battery in accordance with local regulations.

Table of Contents