EchoStar Hughes 4510 User Manual
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EchoStar Hughes 4510 User Manual

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Hughes 4510
User Guide
H65874
Revision C
May 18, 2021

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Summary of Contents for EchoStar Hughes 4510

  • Page 1 Hughes 4510 User Guide H65874 Revision C May 18, 2021...
  • Page 2 Copyright © 2021 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.

  • Page 3: Table Of Contents

    1.4.1 System requirements to support the maintenance port ..........10 1.4.2 Additional hardware ....................... 10 Chapter 2 Using the Hughes 4510 ......................13 Before getting started ........................ 13 Quick start........................... 13 Connecting the terminal to the computer ................. 13 2.3.1 Connecting via Ethernet ....................
  • Page 4 3.6.2 Troubleshooting ......................37 3.6.3 Cellular Diagnostics ......................38 3.6.4 Satellite Diagnostics ......................39 3.6.5 Update Software ......................40 Chapter 4 Troubleshooting ........................42 Chapter 5 Technical specifications ......................45 Features ............................45 Acronyms ..........................46 Contents H65874 Revision C...

  • Page 5: Understanding Safety Alert Messages

    Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some cases possible death, read and comply with all safety alert messages.

  • Page 6: Additional Symbols

    Additional symbols This document uses the following hazard symbols: Warning: Potential Radio Frequency (RF) hazard. Where you see this alert symbol and WARNING heading, strictly follow the warning instructions to avoid injury to eyes or other personal injury. Warning: Where you see this alert symbol and WARNING heading, strictly follow the warning instructions to avoid personal injury.
  • Page 7 When inserting the SIM, do not bend it or damage the contacts in any way. When connecting the interface cables, do not use excessive force. In the Vicinity of Blasting Work and in Explosive Environments: Never use the satellite terminal where blasting work is in progress. Observe all restrictions and follow all regulations and rules.

  • Page 8: Equipment Users

    Hearing Aids: Most new models of hearing aids are immune to radio frequency interference from satellite terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a terminal.

  • Page 9: Chapter 1 Introduction

    It focuses on the specific information required to operate the Hughes 4510 Terminal and connect to the EchoStar Mobile satellite network. If you are a first-time user, you will be guided through the procedure for powering up your terminal, obtaining a GPS fix, connecting your computer to the terminal, and registering with the network.

  • Page 10: Minimum System Requirements For Laptop/Pc

    1.4 Minimum system requirements for laptop/PC These are the minimum computer system requirements for successful interface with the satellite terminal:  Internet browser: Microsoft Internet Explorer (IE11 or later), Mozilla Firefox, Chrome, or Safari  PC support for Ethernet  PC support for USB 1.4.1 System requirements to support the maintenance port...
  • Page 11 Item Part Number Specifications Custom Power and 9509897-0001 The bulk cable and solder-ready barrel Data Cable, 8.5 mm OD connector allow for custom cable installations. (100 m) SIM Tray 9510093-0001 SIM tray for insertable cellular SIM with the 4510 terminal. Two SIM trays will be provided in the kit box.
  • Page 12 Chapter 1 • Introduction H65874 Revision C...

  • Page 13: Using The Hughes 4510

    2.2 Quick start The Hughes 4510 terminal must first obtain a GPS fix. In order to do this, terminal must be positioned with an open view of the sky. The GPS fix is acquired by the time the terminal is fully booted up.
  • Page 14 The USB port can be only used for configuration. It cannot be used for user data connections over the satellite link. Chapter 2 • Using the Hughes 4510 H65874 Revision C...

  • Page 15: Chapter 3 Using The Web Ui

    Using the Web UI 3.1 Accessing the Web UI The Hughes 4510 includes an internal Web User Interface (Web UI). To access the Web UI, open your preferred web browser and enter the internal IP address of the terminal in the address bar.
  • Page 16 Status Meaning Comment Attach Failed Connection to satellite network failed. Attached Connected to satellite network (not yet ready). Concurrent Concurrent Dual WAN feature activated. Using the primary and backup at the same time. Searching... Searching for satellite/searching for cellular signal. Traffic Blocked WAN failed ping test.

  • Page 17: Connections Page

     User Data Connection: This section indicates the status of the cellular and satellite connections.  Connection Details: This section displays Local IP, APN Profile, and Global IP. 3.3 Connections page The Connections page allows the user to manage the data connections (cellular/satellite). The available subpages are as follows: ...

  • Page 18: Satellite Connections

    3.3.2 Satellite Connections This page allows the user to manage the satellite connections:  Satellite Shared Connection: This section displays the connection status, global IP, and an action button to disconnect or connect. The shared connection is automatically established when the terminal powers up. ...

  • Page 19: Wan Interfaces

    3.3.3 WAN Interfaces  WAN Interface Configuration: This section allows the user to select the primary and backup WAN interfaces and to enable or disable the Connection Watchdog feature. Primary WAN Interface: Assigning priority to one WAN option (cellular or satellite) –...
  • Page 20 Figure 6: WAN Interfaces page Figure 7: Functional diagram of Connection Watchdog and backup pings Chapter 3 • Using the Web UI H65874 Revision C...

  • Page 21: Apn Profiles

    3.3.4 APN Profiles  Profile Settings: This section allows the user to choose the default satellite APN profile by selecting the APN profile from the dropdown menu and clicking the Apply Changes button. At least one profile needs to be configured and selected as the default profile. ...

  • Page 22: Connection Profiles

    3.3.5 Connection Profiles This page allows the user to configure the user data connections (shared and dedicated) by selecting an APN profile and an activation method.  Connection Profile – Cellular Shared Connection: This section allows the user to select the cellular SIM used (eSIM or insertable SIM), the APN profile of the cellular shared connection, and how the shared connection is established.

  • Page 23: Settings Page

    Remote Management 3.4.1 General Setup This subpage allows the user to configure general parameters of the Hughes 4510 terminal. A description of each item is as follows:  Language: The user can choose between the different language options by selecting a language from the dropdown menu and clicking the Apply Changes button.

  • Page 24: Ip Address/Dhcp

    Figure 10: General Setup page The LED states in normal operating mode are explained in the following table: State Powering up Solid GREEN Network acquisition Flashing GREEN Registered and IP context active Solid GREEN Hardware fault Solid 3.4.2 IP Address/DHCP ...
  • Page 25 Figure 11: IP Address/DHCP Settings page  DHCP Server: This allows the DHCP server in the UT to be turned on or off by checking the Enable box.  DHCP Address Range: This allows the user to set the range of DHCP addresses that are given out by the UT to connected TEs.

  • Page 26: Ethernet Security

    3.4.3 Ethernet Security This page allows the user to enable Ethernet MAC Address Filtering.  Ethernet MAC Address Filtering: The user can select any detected device and add the MAC address to the Allowed MAC Addresses field to the left. The user can also manually add a MAC address in the box at the bottom of the page and then add it to the Allowed MAC Addresses field.
  • Page 27 Figure 13: Security Passwords page  Local Access Password: Once enabled, this password prevents all local access to the terminal settings from unauthorized users. This includes all access to the Web UI and AT command interface, SFTP, and interfaces used for debugging purposes. Once enabled, the terminal can be unlocked by entering the local access password on a special lock screen.

  • Page 28: Outbound Filters

    Note: The Advanced Settings pages are protected by the administration password. If the user wants to commit changes on the Advanced Settings pages, the user will need the administration password. Figure 14: Security Settings details 3.4.5 Outbound Filters Outbound filters are used to control the flow of outgoing data to the network. The filter rules provide the flexibility to either block or allow specific types of outgoing data access.
  • Page 29 Figure 15: Outbound Filter Settings page You can configure up to five rules and configure these parameters: Rule Name – Rule Precedence – Rule Action: Block or Allow – Rule Enabled – At least one of the following optional parameters must be provided: Source Address –...

  • Page 30: Port Forwarding

    For more information, please visit our website: https://www.hughes.com/products-and-technologies/satellite-ground- systems/mobile-satellite-terminals/echostar-mobile-satellite-terminals 3.4.6 Port Forwarding The Port Forwarding page allows the user to enable and set up a DMZ IP address and specific port forwarding rules. If both DMZ and port forwarding rules are enabled, then the port forwarding rules take precedence and all other traffic is forwarded to the DMZ IP address.
  • Page 31 Note: For the Advanced Rules settings, a Concurrent Dual WAN Configuration User Manual document will be provided on request to ensure successful configuration at the customer site. For more information, please visit our website: https://www.hughes.com/products-and-technologies/satellite-ground- systems/mobile-satellite-terminals/echostar-mobile-satellite-terminals Chapter 3 • Using the Web UI H65874 Revision C...

  • Page 32: Concurrent Routing

    3.4.7 Concurrent Routing This page allows the user to enable the Concurrent Routing feature and configure the rules for outgoing traffic. The rules can be based on address and port numbers of source or destination based on the protocol. Note: If you have configured the advanced routing configuration rules, you cannot make any changes on the Concurrent Routing page.

  • Page 33: Remote Management

    For more information, please visit our website: https://www.hughes.com/products-and-technologies/satellite-ground- systems/mobile-satellite-terminals/echostar-mobile-satellite-terminals 3.4.8 Remote Management This page allows the user to manage the Remote Management feature by applying the changes in the sections below: ...
  • Page 34 Backup Access: By enabling this feature the user allows the remote management to use – backup access when the primary WAN interface is not available. This is a recommended setting. Access Port: The access port is always the same for both WAN Interfaces. Port 8443 is –...

  • Page 35: Usage

    3.5 Usage This page shows the statistics of data transmitted and received (in megabytes) for each data connection (cellular and satellite). Figure 22: Usage Statistics page The Trip Statistics can be reset, but the Lifetime Statistics cannot be reset, similar to the odometer of a car. The Usage Statistics are only an estimate and do not reflect the actual billing system.

  • Page 36: Support

    3.6 Support The Support page allows the user to obtain technical and support information about the terminal. The following is a list of the available subpages:  Information  Troubleshooting  Cellular Diagnostics  Satellite Diagnostics  Update Software 3.6.1 Information This subpage allows the user to view the following information: ...

  • Page 37: Troubleshooting

    3.6.2 Troubleshooting This subpage allows the user to:  Terminal Diagnostic Logs: This section allows the user to collect diagnostics logs. The terminal continuously stores logging information during normal operation. In case of an unexpected behavior or malfunction, this information can be useful for troubleshooting the problem.

  • Page 38: Cellular Diagnostics

    3.6.3 Cellular Diagnostics This subpage provides access to information related to the cellular connection that may be useful to aid in troubleshooting. Follow the instructions of technical support personnel to obtain diagnostics information (if required). Note: It is useful to provide a screenshot of this page in case there is a problem. Figure 25: Cellular Diagnostics page Chapter 3 •...

  • Page 39: Satellite Diagnostics

    3.6.4 Satellite Diagnostics This subpage provides access to information related to the satellite connection that may be useful to aid in troubleshooting. Follow the instructions of technical support personnel to obtain diagnostics information (if required). Figure 26: Satellite Diagnostics page Note: It is useful to provide a screenshot of this page in case there is a problem.

  • Page 40: Update Software

    , where x.x.x correspond to the software release number. The EM terminal software package contains all necessary images for the Hughes 4510 product. The terminal automatically detects the software images, which apply to the product after loading the software package into the terminal.
  • Page 41 Note: The file selection can be cleared by clicking the Clear button. The terminal will copy the software package from the computer to the terminal and prepare the terminal for the software upgrade. After the software package is uploaded and verified, the Web UI will present the components ready to be installed.

  • Page 42: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting Table 4: Troubleshooting Problem Possible Cause Possible Solution The terminal will not turn on. The remote switch is off. Connect and turn on the remote switch signal Cannot get USIM card to lock The USIM is not correctly Ensure that the USIM is oriented into position.
  • Page 43 Problem Possible Cause Possible Solution The terminal will not obtain a The terminal’s location limits Move the terminal to a location GPS fix. the visibility of three or more where there are few GPS satellites. obstructions, such as trees or tall buildings, so that there is as much visibility of the sky as possible.

  • Page 45: Technical Specifications

    Chapter 5 Technical specifications Table 5: Technical Specifications Item Specifications SAT Transmit Frequency 1995–2010 MHz SAT Receive Frequency 2185–2200 MHz LTE Bands 1, 2, 3, 4, 5, 7, 8, 12, 18, 19, 20, 28 7-Band UMTS Bands 800, 850, 900, 1700/2100 (AWS), 1800, 1900, 2100 MHz (bands 1, 2, 4, 5, 8, 9, 19) GSM Bands 850, 900, 1800, 1900...

  • Page 46: Acronyms

    Acronyms APN – Access Point Name CAI – Common Air Interface EM – EchoStar Mobile eSIM – Embedded SIM GPS – Global Positioning System HW – Hardware ICCID – Integrated Circuit Card ID ID – Identifier IGMP – Internet Group Management Protocol IMEI –...
  • Page 47 PIN – Personal Identification Number PUK – PIN Unlock Key (password provided by the USIM card provider to unlock a lost/forgotten PIN code) RJ – Registered Jack RTM – Remote Terminal Manager RX – Receive SIM – Subscriber Identity Module SIM PIN –...

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