xsto ZW4 Series Operation Manual

xsto ZW4 Series Operation Manual

Powered stair climber

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xstoclimbers.com
OPERATION MANUAL
POWERED STAIR CLIMBER
CT070

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Summary of Contents for xsto ZW4 Series

  • Page 1 xstoclimbers.com OPERATION MANUAL POWERED STAIR CLIMBER CT070...
  • Page 2 The company XSTO CO.,LTD. Hereby declares that the powered stair climber merchandises conform to the current regulations of the European Union, EC Guidelines 2006/42/EC. This declaration becomes void if the climbers have been altered without the consent of XSTO CO.,LTD. Description of the machine: Powered Stair Climber Model:...
  • Page 3: Table Of Contents

    CATALOG 1 Symbols and safety instructions............... 1 2 Description......................3 2.1 The features.....................3 2.2 Technical data..................7 2.3 Application fields..................7 2.4 Technical parameters................7 2.5 Dimensions.................... 13 2.6 Standard Supply Accessories............16 2.7 Optional Accessories................16 3 Initial Operation.................... 17 3.1 Foldable Toe Plate................18 3.2 Adjustable handrail................18 3.3 Battery Pack...................19 3.4 Turning on the Stair Climber and misoperation prevention...
  • Page 4 4.10 Transport....................38 4.11 Cargo loading method and carrier curve........39 5.Maintenance....................43 5.1 Battery pack...................43 5.2 Replace of the fuse................48 5.3 Check the brake pad and the climbing wheel......49 5.4 Folding maintenance(suit for GFC&EFC)........50 5.5 Recycling....................50 6 Malfunction and troubleshooting............51 6.1 Some problems and Solutions............51 6.2Count the steps of climbing...............
  • Page 5: Symbols And Safety Instructions

    1 Symbols and safety instructions WARNING__Can lead to serious injuries and fatalities CAUTION__Can lead to light injuries NOTICE__Can lead to material or premises damage Before initial operation, read the user manual and take note of the  warning and safety instructions. Before initial operation, check the electronic functions, the safety ...
  • Page 6 It may interfere with other electronic devices’ sensitive  electro-magnetic fields (e.g. anti-theft systems in department stores). Only to use the accessories provided by XSTO factory.  Please do not operate this machine if you are color blind  This appliance is not intended for use by persons (including ...
  • Page 7: Description

    2 Description 2.1 The features 2.1.1 EC/GC series 1.Fold-down handle 2.Up/down switch 3.Battery status 4.Climbing wheel 5.Brake bar (For some models) 6.Cover 7.Operating button 8.Speed switch 9.Clamp 10.ON/OFF switch 11.Main wheel 12.Toe plate...
  • Page 8 2.1.2 ZW4/DC series 1. Fold-down handle 2. Up/down switch 3. Battery status 4.Cover 5. Climbing wheel 6. Operating button 7. Speed switch 8. Locking bolt 9. ON/OFF switch 10. Main wheel 11. Toe plate...
  • Page 9 2.1.3 ZWEFC series 1.Fold-down handle 2.Up/down switch 3.Battery status 4.Climbing wheel 5.Cover 6.Operating button 7.Speed switch 8.Clamp 9.Folding mechanism 10.ON/OFF switch 11.Main wheel 12.Toe plate...
  • Page 10 2.1.4 ZWGFC series 1.Fold-down handle 2.Up/down switch 3.Battery status 4.Climbing wheel 5.Brake bar (For some models) 6.Cover 7.Operating button 8.Speed switch 9.Clamp 10.Folding mechanism11.ON/OFF switch 12.Main wheel 13.Toe plate...
  • Page 11: Technical Data

    2.2 Technical data This user manual is for EC/GC/DC series. 2.3 Application fields The stair climber series are innovative stair climbing equipment for carrying heavy cargos up and down stairs. The main application fields: logistics, express service, water delivery, house moving, furniture and home appliance etc.
  • Page 12 Climbing speed Slow: 24 Slow: 24 Slow: 24 (steps/min) Fast: 34 Fast: 34 Fast: 34 Board type UP/Down mode display Step count on 68-153floors 68-153 floors 52-117 floors one charge (1224-2448 steps) (1224-2448 steps) (936-1873 steps) Fold Type Handrail Fold Frame Fold Handrail Fold Brake...
  • Page 13 device icing) icing) icing) Storing/operatin -5℃ - +35℃ / 0℃ -5℃ - +35℃ / 0℃ -5℃ - +35℃ / 0℃ g temperature of - +40℃ - +40℃ - +40℃ battery On body name On body name On body name Serial number plate plate plate...
  • Page 14 Step count on one 68-153floors 68-153floors charge (1224-2448 steps) (1224-2448 steps) Fold Type Handrail Fold Frame Fold Brake Tyre size(inch) Step height limitation(mm) Machine+Goods Machine+Goods Required step width carried carried (Straight step) +100mm +100mm Minimum Platform size Depends on the Depends on the (...
  • Page 15 2.4.3 DC Series Type ZW4170DC ZW4200DC Height: 1555 Height: 1555 Unfold size Width: 530 Width: 530 (mm) Depth: 620 Depth: 620 Height: 1235 Height: 1235 Fold size Width: 530 Width: 530 (mm) Depth: 320 Depth: 320 Main unit: 24.5 Main unit: 28.5 Weight Charger: 0.3 Charger: 0.3...
  • Page 16 Charging voltage(V) 110-230 110-230 Direct current motor 48V 400W 48V 400W Noise level (1 m out <70dB <70dB from actuator) -5℃ - +35℃ / 0℃ - -5℃ - +35℃ / 0℃ - Storing/operating +40℃ +40℃ temperature of device (With no icing) (With no icing) Storing/operating -5℃...
  • Page 17: Dimensions

    2.5 Dimensions 2.5.1 Handrail Fold series Folding Unfolding Unit: mm Type ZW7170GC 1590 1195 ZW7170EC 1590 1195 ZW7200GC 1590 1195...
  • Page 18 2.5.2 Frame fold series Folding Unfolding Unit: mm Type ZW7170GFC 1590 ZW7170EFC 1590...
  • Page 19 2.5.3 DC fold series Unit: mm Type ZW4170DC 1555 1235 ZW4200DC 1555 1235...
  • Page 20: Standard Supply Accessories

    2.6 Standard Supply Accessories Main unit Safety strap Battery Pack Normal charger 2.7 Optional Accessories Speedy Main wheel Battery Pack Door Delivery Charger Water-bucke Ground Support Cylinder Frame Extender...
  • Page 21: Initial Operation

    t Device system Device(single bottle, double bottles) Center of Extension Gravity End bar Transfer device Device Adjustment Frame Foldable Storage Box Chair Delivery Toe Plate Holder Note: Machines and accessories may be upgraded gradually without any further notice. 3 Initial Operation Note - Before initial operation, please ensure the machine is operated in an environment higher than 0 ℃...
  • Page 22: Foldable Toe Plate

    Note - Motor 50% working time[Continuous Operating Hours/(Continuous Operating Hours Continuous rest hours)≤50%],Rated load of 70% or above, the maximum continuous running time is less than 10 minutes. Rated load of less than 70% , the maximum continuous running time is less than 30 minutes. 3.1 Foldable Toe Plate Plate expanded and folded.
  • Page 23: Battery Pack

    3.2.2 For ZW4/DC Use the lock bolt to adjust Handrail the length of the handle, then tighten the lock bolt. Locking bolt 3.3 Battery Pack Note - Keep the plug-in dry! Install the battery pack downwards. After inserting the battery and press the power on switch, the machine be powered automatically, no need extra...
  • Page 24: System

    and misoperation 3.4 Turning on the Stair Climber prevention system Turning on the stair climber. the state: "1" means turn on, and "0"means turn off. The screen on the battery box displays the balance capacity of battery. (after if 10 minutes of no operation, the misoperation prevention system will turn on automatically and the...
  • Page 25: Check The Brake

    Adjust the climbing arm, make sure that one side of the arm wheels do not touch the ground and the other side wheels are above the stair. as shown position in the picture. 3.6 Check the Brake Note: Only apply to ZW7170GC/ZW7170GFC/ZW7200GC. WARNING - Do not use the machine, if the required brake (on one side or both sides) is defective! Contact manufacturer or authorized distributors !
  • Page 26: Two-Speed Climbing Mode

    function and press to disable. Test method: Tilt the climber Brake until the brake wheels leave ground. the climber cannot be pushed forward, only backward. Then the brake is working , otherwise it’s fail 3.7 Two-Speed Climbing Mode Each time power on, the initial state is low speed mode, indicator lights green, short press the self-reset...
  • Page 27: Up/Down Mode Switch

    light and after the light switch colors, angle controlling function will be disable. After repower the machine, angle controlling function will automatically return to the initial on state. 3.8 UP/Down Mode Switch Each time power on, the initial state is UP stairs mode, indicator lights green , short press the self-reset switch 0.2 seconds to switch modes.
  • Page 28: Check Battery Capacity

    machine angle controlling function, angle range left is10 ° to 75 °.Within above Angle range machine angle, the climbing motor normally; When out of above angle range, the climbing motor will slow down. Press the high / low speed switch for 3 seconds, the angle controlling function...
  • Page 29 When the power display is less than 20% (part of the models display 3 grids), it means that the power is low. You should charge or replace the battery; When the power is displayed as 10% (part of the models display as 1 grid) , the power can support the machine to continue to work 40-55 steps.
  • Page 30: Operation

    4 Operation Warning - Only trained people can operate this machine! Warning - Practice driving without load and with low speed! Warning - Always operate with both hands! 4.1 Picking up Load 1.Adjust the climbing arm, make sure that one side of the arm wheels do not touch the ground and the other side wheels are above the step.
  • Page 31: Operating On Flat Ground

    4.2 Operating on Flat Ground 1.Adjust the climbing arm, make sure that one side of the arm wheels do not touch the ground and the other side wheels are above the stair. as shown position in the picture. 2. Turn off the edge brake. 3.
  • Page 32: Operating On A Slope

    4.3 Operating on a Slope 1.Adjust climbing wheels/arms to avoid the climber running on flat ground as shown position in the picture. Tilt the stair climber and ensure it is balanced. 2.Driving downhill, the operator should stand above the climber. for heavy cargo or dealing with steep scope, more staffs are required to complete the operation.
  • Page 33: Climbing Upstairs

    4.4 Climbing upstairs Warning-When climbing upstairs, the operator will feel an initial force. Adjust the angle of the machine keeping the balance of gravity to counteract the force. Warning-Always keep the machine balanced. Warning - Do not allow people to stand below the machine during operation! Prevent the machine from tipping over due to improper operation and cause danger to the operator.
  • Page 34 3. Tilt the machine to Proper angle. Warning-Adjust the climbing arm to avoid the motor shell colliding with the step. 4.Turn on the edge brake bar. (only for the model of ZW7170GC/ZW7170GFC/ZW7 200GFC, other models ignore this step) 5. Pull the Stair Climber backwards, let both tires always touch the vertical surface of step...
  • Page 35 7. Adjust the climbing arm, secure that one side of the arm wheels do not touch the ground and the other side wheels are above the steps. as shown position in the picture. 8.Adjust the operating angle of the machine and hold the operation button to climbing upstairs.
  • Page 36: Climbing Downstairs

    10. Pull the stair climber to next step, then repeat the climbing operation. Operator should hold the climber handrails during this process. 4.5 Climbing downstairs Warning-when climbing stairs, the operator will feel an initial force. Adjust the angle of the stair climber to keep the balance of gravity to counteract the force Warning- Always keep the machine balanced Warning- Do not allow people to obstruct the machine...
  • Page 37 2. Set the “Up/down switch” to DOWN mode. 3. Tilt the machine to Proper angle. Warning- Do not tilt too low to avoid the cover hitting the steps 4. Lift the bar of edge brake . (only available for the models of ZW7170GC/ZW7170GFC/ZW 7200GC)
  • Page 38 5.1. (Only apply to ZW7170GC/ZW7170GFC/ZW 7200GC) Push the machine forward until the brakes locks the stair climber on step edge. 5.2. (Only apply to ZW7170EC/ZW7170EFC/ZW4 170DC)/ZW4200DC (1) Operation for the first step is as follows: push the handrails making the machine moving slowly, until the end of the wheel axis and the stairs edge are...
  • Page 39: Pausing Machine On Stairs

    6. Adjust the operating angle of the machine and hold the operating switch button to start climbing downstairs. 7. Repeat the climbing action. Operator should hold the climber handrails during this process. 4.6 Pausing machine on stairs...
  • Page 40: Parking

    The stair climber can be laid on the stairs. Its safety brakes and handrails prevent it from sliding down the stairs. 4.7 Parking Caution -Be sure to turn off the power after each use.
  • Page 41: Loading To Vehicle

    When the machine is parked, be sure to store the machine vertically and steadily 4.8 Loading to vehicle For heavy loads or higher platform, use portable stairs。 portable stairs...
  • Page 42: Unloading From Vehicle

    4.9 Unloading from vehicle For heavy loads or higher loading platform, use portable stairs. portable stairs 4.10 Transport Warning-Please aware the weight and specifications Warning- During transportation in vehicles, secure the...
  • Page 43: Cargo Loading Method And Carrier Curve

    climber according to the relevant legal regulations! Avoid to catch the battery support frame or case when transporting. Be careful-Turn off the machine on transportation 1.Fold up the toe-plate 2. Fold up the adjustable handrails 3. Press the brake arm down to close the brake function.
  • Page 44 When the goods are putting on the toe plate, Adjust the position (Y axes) of the goods to keep balance. Keep the goods as close to the vertical beam as possible. Tie the goods to the vertical beam with a strap.
  • Page 45 Due to the difference of cargo weight, the speed of the machine is different. For the relationship between cargo weight and climbing speed, refer to the chart below.
  • Page 47: Maintenance

    5.Maintenance 5.1 Battery pack CAUTION - Never touch with moist hands! Notice- Protect the climber against humidity! Notice- Charge the battery pack after each use!. Notice - protect the charger and the charging cable from oil, grease, aggressive cleaning agents, thinners or damage. Notice-follow the operating instructions of the charger.
  • Page 48 2. pull out the battery pack 3. Connect to the charger Charger hole 4. Please follow instructions when charging. Battery instructions and precautions (1) Storage When the battery pack to be long-term stored, charge the battery pack to about 50% of capacity, store in dry and ventilated place, charge for every 3 months.
  • Page 49 (2) Transportation The battery pack and charger should be packaged for transport, prevent excessive vibration, shock or extrusion in transport process and prevent the sun and rain. (3) Maintenance a) The battery pack should be stored in 40%〜60% charged capacity. b)...
  • Page 50 charged not; Battery pack can be used normally f)Warranty period Warranty period of this product is 12 months from delivery date.Cycles:500 times, capacity≥80%. (4)Battery Handling Precautions *Forbid to immerse battery in water or juice or other liquids, and do not get wet! *Don't charge, use and store battery near a heat source such as fire and heater! Stay away from flammable and explosive materials.If the battery leaks or releases strange odor, please remove it from near fire...
  • Page 51 discoloration or appears any abnormal phenomenon, stop using it; please remove the battery from electrical appliances and stop using it, when the battery is being used or charged! *Forbid to use battery pack in a very hot environment, such as under direct sunlight or in car on hot day.
  • Page 52: Replace Of The Fuse

    5.2 Replace of the fuse CAUTION - Before exchanging the fuses, disconnect the charger /charging cable for the car! NOTE - Never mend or bridge defect fuses! NOTE - Replace them with fuses of the same amperage! Remove the fuse cap and the old fuse, Insert the new fuse and put on the cap.
  • Page 53: Check The Brake Pad And The Climbing Wheel

    5.3 Check the brake pad and the climbing wheel Notice - Check the wear of the climbing casters regularly. If they are damaged or worn seriously, please contact the authorized professional or manufacturer. 1. Check climbing wheels regularly and pay attention to wear limit.
  • Page 54: Folding Maintenanceļ¼ˆSuit For Gfc&Efc

    6 months. 5.5 Recycling The powered stair climber is product of long durability. However, if your machine is old and has reached the end of its lifespan you may return its components to XSTO for recylcing.
  • Page 55: Malfunction And Troubleshooting

    6 Malfunction and troubleshooting 6.1 Some problems and Solutions problem check and potential solution 1. 1.Check the battery pack. If it shows low power (<20%), please charge. The climber machine 2. 2. Check if the fuse is burnt, replace with spare can't start or can't go up fuse in accessory box if it’s burnt.
  • Page 56: Count The Steps Of Climbing

    6.2Count the steps of climbing Show two digits, without decimal point. The digits are step counted. If over 100 steps, only unit digits and ten digits are displayed. The number counted will be clear each time power on. When pressing the UP/ DOWN switch for about 4 seconds and release, it will display two digits with decimal point.
  • Page 57 describe the machine fault. Digital tube The diagnostic trouble code will be displayed on the digital tube. The nixie tube displays the words in the left figure shows the misoperation protection function is enable. Turn the battery on again, this function will be turn off.
  • Page 58 angle.(Change to the correct operation Angle, and it can recover by itself.
  • Page 59: Warranty And Responsibility

    7 Warranty and Responsibility 7.1 Warranty The warranty terms of the motor, decelerator, lithium battery and motor controller as well as main climber structure is 12 months under normal usage; The warranty terms of the switches is 3 months. Damage caused by the following reasons is not covered by the warranty: Damage caused by overwork.
  • Page 60 Name Figure Code Pneumatic outer tires C-1-00497 Pneumatic inner tires C-1-00496 B-1-00495 (DC) Speed switch base /B-1-00597 and Speed switch (GC) B-1-00494 (DC) Up/down switch base /B-1-00596 and Up/down switch (GC) B-1-01055 Operating button Beyond the scope of maintenance and beyond the warranty period of the product, we still provide warm service and only...
  • Page 61: Responsibility

    charge the cost of spare parts. 7.2 Responsibility The manufacturer is not responsible for any damage to the POWERED STAIR CLIMBER caused by the following cases. Inappropriate operation Inappropriate operation.  Repair or dismantle the equipment without authorization.  Do not follow the operation manual. ...
  • Page 62: Accessories And Method Of Use

    8 Accessories and method of use Note:If the contents of this specification is changed because improving product quality or upgrading technical parameters, we will not give notice . For the latest product information, please contact the supplier 8.1 Quick Charger It can shorten charging period by half with quick charger.
  • Page 63: Extra Large Toe Plate

    8.3 Extra Large Toe Plate 1. For large size cargo, to use extra-large toe plate. The size can be customized. 2. Installation Extra toe plate and regular toe plate can be bolt connected with climber...
  • Page 64: Water And Oil Bucket Tool

    8.4 Water and oil bucket tool 1. This tool can transport 6 bottles of water at one time. Maximum loading capacity is 19L, Maximum diameter of bottle: 320mm, maximum height of bottle: 370mm. 2 .Installation Water bucket tool includes two parts and is bolt connected to climber at three points, as shown in picture.
  • Page 65: The Ground Support System

    8.5 The Ground Support System 1. Introduction For transporting heavy loads on flat ground, the Ground Support System is convenient and quickly. This tooling can be folded and unfolded easily. 2. Installation Installed under the guidance of manufacturer. 3. Using the hanger to fold or unfold the tool.
  • Page 66: Cylinder Device

    8.6 Cylinder device 1. Introduction Cylinder devices have two models (single and double cylinder). The maximum diameter is 500mm for single cylinder, and is 310mm for double cylinders. 2.Installation The cylinder device is bolt connected to the climber. 3.For single bottle mode, load a single gas cylinder at a time.
  • Page 67: Extension Device

    4.For double bottle mode, load two bottles each time, or it will cause instability. Cylinders are also placed directly in the circular groove of the gas cylinder tooling. 8.7 Extension device 1. Introduction When carrying wide cargos, install the extension device to improve the cargo’s stability.
  • Page 68: Gravity Center Adjusting Device

    8.8 Gravity center adjusting device For the gravity center of cargo is under low position, use this device to heighten the gravity center to enable lighter and safer operation.
  • Page 69: Frame Extender

    8.9 Frame Extender 1. Introduction For the high cargo, use this device to improve operability. 2.Installation The extension device is bolt connected to the climber. The disassembly of the rotating positioning body shall be carried out under the guidance of the manufacturer 8.10 Widened guardrail 1.
  • Page 70 2、 Find the mounting hole on the stair climber; unscrew the Bolts and place the stair climber between the bolts and the widened guardrails. Assemble the Stair Climber and the widened fixture by bolting the nuts. Note the large gasket at the nut end. 3、...
  • Page 71: Telescopic Folding Widened Guardrail

    8.11 Telescopic folding widened guardrail 1、 The telescopic folding and wide guardrail tooling is one of the tools of the stair-climbing machine, which widens the load-bearing range of the stair-climbing machine and improves the stability of the loading goods. Can Be Flexible to accommodate different widths of goods, can be folded to facilitate...
  • Page 72: Extension Device (Stainless Steel)

    3、 Open the welded body of the guardrail. Unscrew the nut bolts and stretch to the appropriate width. Tighten the plum bolts. Load the cargo. The top cargo is bound with a strap. For Transport. 8.12 Extension device (stainless steel) 1、...
  • Page 73: Aluminum Alloy Tool For Widening Guardrail

    3、Place the goods to be transported on the loading board. The goods are tied together with the vertical beam of the stair-climbing machine body and transported by the stair-climbing machine. 8.13 Aluminum Alloy tool for widening guardrail 1、 Aluminum Alloy widening guardrail is a kind of climbing machine, which widens the carrying range...
  • Page 74 2、 Remove the fenders; find the mounting holes on the Stair Crawler; unscrew the bolts and place the stair crawler between the bolts and the Wiper, and assemble the stair crawler and the wiper assembly by the bolts. 3、Raise the guard rail. Pull the Blue Shrink tube to unlock the expansion lock and stretch to the proper...
  • Page 75: Assembly Instruction For Unfinished Machine

    9 Assembly Instruction for unfinished machine 9.1 ZW7170GC/ZW7200GC/ZW7170EC Tools Machine parts...
  • Page 76 Install the mudguard Use Hexagon socket head cap screws M4x12(8 pcs) Install v-arm assembly Use a wrench to tighten the nut bolts with Hexagon head Bolt M8x45(4 pcs) and nyloc nut M8(4 pcs)
  • Page 77: Zw4170Dc/Zw4200Dc

    9.2 ZW4170DC/ZW4200DC Tools Machine parts...
  • Page 78 Use a wrench to tighten the nut Install the tyre bolts with Hexagon head Bolt M20x130(2 pcs) and nyloc nut M20(2 pcs)

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