PROGRAMMING GUIDE SOMFY TAHOMA® ZIGBEE & RTS V E R S I O N 1 . 0 M A Y 2 0 2 2 P r e p a r e d b y P R O J E C T S E R V I C E S...
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TABLE OF CONTENTS APPENDIX ------------------------------------------------------------- 40 AVAILABLE COMMANDS & ACTIONS SHARE TAHOMA FORGOT PASSWORD WI-FI STATUS CHANGE WI-FI NETWORK UNABLE TO READ QR CODE G. EDIT A PRODUCT H. DELETE A ZIGBEE PRODUCT DELETE AN RTS PRODUCT 3 of 48...
The Somfy Organization’s strength has been demonstrated with 50 years of experience in motorization. As leaders in the shading industry with innovation and modernization solutions for homes and commercial buildings, Somfy offers the widest range of strong, quiet motors and controls for all types of applications and technologies.
S Y S T E M C O N F I G U R A T I O N All motors must be fully operational and programmed with limits prior to TaHoma programming. The TaHoma system supports up to 50 Zigbee devices and 40 channels of RTS.
C O N N E C T I O N S & I N D I C A T O R S Zigbee Coordinator (ZC) TaHoma® RTS/Zigbee Smartphone and Tablet Interface PLUG-IN POWER SUPPLY REQUIRED #1811731 (With base stand included with TaHoma Interface) (Included with TaHoma Interface) Connect to line-voltage to power TaHoma Interface REAR Power Supply...
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Ensure the motor has proper power. PRESS & HOLD the LED button while installing in an outlet to pair to Use the Set & Go® Connect or TaHoma App to scan the QR code of the TaHoma system. Zigbee module to add the drapery motor into the TaHoma system.
P O W E R TaHoma Interface Ethernet Adaptor Yellow light indicates data transfer Green light indicates Ethernet connection Tahoma® Zigbee/RTS Smartphone & Tablet Interface USB Power Supply Ethernet Cable Ethernet Router or Network Switch Ensure the Ethernet Adaptor is...
• Be sure that plug-in Zigbee devices are using powered outlets WHOLE HOUSE CONTROL Place the TaHoma using the following criteria when installing one or more Interfaces: • Single Zone control (Room Control) • Whole House Control (up to 10 TaHoma Interfaces) •...
• Situo Remote (1 & 4 channel) Information is transmitted from TaHoma to the Zigbee routers (green and yellow lines) and then down to the Zigbee end device. If a Zigbee router is unplugged or damaged and cannot route information, the Zigbee protocol will automatically generate a new route to get the information to its destination.
“OK” The PIN code is a 12-digit number on the TaHoma Interface and the packaging. IMPORTANT: When scanning the QR code of a TaHoma Interface, only scan the QR code on the base of the TaHoma Interface. 11 of 48...
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Conditions,” SELECT “Confirm” 10. SELECT “CLOSE THE WINDOW” • An email from (info@somfy.com) will be sent summarizing your TaHoma offer with a link to your account • Click on the link within 24 hours to finalize TaHoma activation and customize your interface •...
NOTE: An internet connection is required. TaHoma does not support local control to operate Zigbee or RTS products without an internet connection. Follow the steps below to connect TaHoma using a 2.4 GHz Wi-Fi connection. An Ethernet connection provides more reliability and stability when compared to a Wi-Fi connection.
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9. PRESS & HOLD the Configuration Button on the back of the TaHoma for 3 seconds until the LED indicator turns BLUE, SELECT “Next” 10. SELECT “Scan” 11. REMOVE the base of the TaHoma, SCAN the QR code with your mobile device's camera 12.
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Change Wi-Fi Network in Appendix CHECK TAHOMA CONNECTION STATUS CHECK WI-FI STRENGTH The TaHoma icon in the top right corner of the TaHoma From the TaHoma app Home Page, SELECT Menu Page will indicate connection status: the Menu icon in the bottom right corner, SELECT “My Setup”...
NOTE: An internet connection is required. TaHoma does not support local control to operate Zigbee or RTS products without an internet connection. Follow the steps below to connect TaHoma using the TaHoma® Ethernet Adaptor. An Ethernet connection provides more reliability and stability when compared to a Wi-Fi connection.
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Guide. CHECK TAHOMA CONNECTION STATUS CHECK CONNECTION TYPE The TaHoma icon in the top right corner of the TaHoma From the TaHoma app Home Page, SELECT Menu Page will indicate connection status: the Menu icon in the bottom right corner, SELECT “My Setup”...
M O V E M E N T S My Products is used to add, delete, or edit Zigbee/RTS and other devices. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner 2. SELECT “My Products”...
Activity History is used to view all commands sent from Android or IOS devices and any schedules that have launched. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner 2. SELECT “Activity History”...
3. FOLLOW the prompts and refer to integration guides at https://www.somfypro.com/tahoma-documentation An Integration Report is generated in the TaHoma App which will include the TaHoma Interface PIN and IP address. Third-Party Integration must first be enabled in the TaHoma App.
A D D A Z I G B E E S M A R T P L U G To add a Smart Plug, follow the steps below. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner, SELECT “My Products”...
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This process may take up to 3 minutes 8. ENTER a name the device in text field, then SELECT “Next” The device is now added to the TaHoma To favorite the Smart Plug, SELECT the Star icon. To edit the Smart Plug,...
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A D D A Z I G B E E D R A P E R Y M O T O R To add a Zigbee drapery motor, follow the steps below. NOTE: All motors must be fully operational and programmed with limits prior to TaHoma programming. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner, SELECT “My...
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This process may take up to 3 minutes 8. ENTER a name in text field, then SELECT “Next” The motor will jog once to confirm it has been added to the TaHoma To favorite the motor, SELECT the Star icon. To edit the motor,...
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A D D A Z I G B E E T U B U L A R M O T O R To add an AC or DC tubular motor, follow the steps below. All motors must be fully operational and programmed with limits prior to TaHoma programming. NOTE: First add all AC powered devices, then add DC tubular motors.
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This process may take up to 3 minutes 8. ENTER a name in text field, then SELECT “Next” The motor will jog once to confirm it has been added to the TaHoma To favorite the motor, SELECT the Star icon. To edit the motor,...
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A D D A Z I G B E E R E M O T E To add a Zigbee remote, follow the steps below. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner, SELECT “My Products”...
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7. SELECT “Next” and WAIT for the device to pair This process may take up to 3 minutes 8. ENTER a name in text field, then SELECT “Next” The device is now added to the TaHoma To pair a Zigbee device to the remote, refer to Pair...
To pair a Zigbee remote or Zigbee groups, follow the steps below. NOTE: Only one device or one Zigbee group is permitted per channel. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner, SELECT “My Products”...
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7. SELECT a device or a Zigbee group to be controlled on the selected channel 8. SELECT “OK” 9. PRESS & RELEASE the PROGRAMMING BUTTON on the back of the remote control 10. SELECT “OK” The device or group has been paired to the selected channel Repeat the steps above to pair a device or Zigbee group to a channel...
C R E A T E A Z I G B E E G R O U P To create a Zigbee group, follow the steps below. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner, SELECT “My Products”...
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5. ENTER a name for the group in the text field 6. SELECT “Next” 7. SELECT the devices to group: NOTE: Only devices from the same category can be grouped. Allowed groups: • AC motors only • DC motors only •...
A D D A N R T S P R O D U C T To add an RTS motor, follow the steps below. NOTE: All motors must be fully operational and programmed with limits prior to TaHoma programming. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner, SELECT “My...
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An RTS motor has been added. IMPORTANT: When adding an RTS motor to a multi-gateway system, SCAN the TaHoma QR code that is in the closest range of that RTS motor being added. To favorite the RTS motor, SELECT the Star icon.
A D D A S C E N E A TaHoma system can support a maximum of 40 scenes with schedules. 1. SELECT the Scene icon from the bottom menu 2. SELECT the + icon in the top right corner 3.
A D D A S C H E D U L E T O A S C E N E A TaHoma system can support a maximum of 40 scenes with schedules. NOTE: Scheduled scenes continue to operate at the scheduled time even after internet connection is lost.
C R E A T E A R O O M Create rooms to organize Zigbee and RTS devices. A maximum of 50 rooms can be created. 1. SELECT the Home icon from the bottom menu 2. SELECT the Gear icon in the top right corner 3.
When the “Congratulations, your gateway has been added…” note appears, SELECT “Finish” IMPORTANT: When adding an RTS motor to a multi-gateway system, SCAN the TaHoma QR code that is in the closest range of that RTS motor being added. 38 of 48...
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Add Additional Gateway via Ethernet 1. PLUG the ethernet cable into the adaptor 2. SELECT “Next” 3. WAIT for the TaHoma LED to turn GREEN 4. After the “Congratulations, your gateway has been added…” note appears, SELECT “Finish” 5. SELECT the Pencil icons to name the gateway,...
Open/Up Moves blind to the fully open position Stop Stops blind when moving Moves blind to the programmed “my” position if blind is at rest TAHOMA SMART PLUG COMMANDS Identify Turns LED from GREEN without turning output ON or OFF...
[ A P P E N D I X B ] S H A R E T A H O M A To share the TaHoma account with another user, the same login credentials used to create the account must be used to login with another device.
7. SELECT “Join” To switch from a Wi-Fi connection to a NOTE: Allow TaHoma to connect to devices wired connection using an Ethernet cable, on your local network; LED indicator will plug the Ethernet Adaptor into the...
3. Please wait until your device is paired, which may take up to 3 minutes 4. Once the device is discovered, ENTER a Name for the device in the text field 5. SELECT “Next” The device has been added to the TaHoma. 43 of 48...
[ A P P E N D I X G ] E D I T A P R O D U C T To edit a Zigbee or RTS product, follow the steps below. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner 2.
[ A P P E N D I X H ] D E L E T E A Z I G B E E P R O D U C T Follow the steps below to delete a Zigbee product. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner 2.
[ A P P E N D I X I ] D E L E T E A N R T S P R O D U C T Follow the steps below to delete an RTS Product. 1. From the TaHoma app Home Page, SELECT the Menu icon in the bottom right corner 2.
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11. SELECT “No, I have no more devices” NOTE: This will remove the TaHoma channel. SELECT “Yes, I still have devices” NOTE: This will keep the TaHoma channel in case there are other RTS motors paired on the channel. The RTS Product has been deleted.
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ABOUT SOMFY SOMFY® has been improving everyday life for more than 270 million people by designing and manufacturing intelligent motorization solutions for interior window coverings and exterior solar protections. Somfy innovates to automate and connect shades, blinds, draperies, awnings, rolling shutters, exterior screens &...
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