Troubleshooting - Hamilton Beach Commercial MIXSTATION HMD1000 Operation Manual

Mixing Containers
For mixing and sanitizing, it is recommended to
use the Hamilton Beach Stainless Steel Universal
Container, #110 E.
CAUTION: Do not use glass mixing containers.
Always use a collar with paper cups.
Mixing Soft-Serve Drink/Dessert
The amount of time required for mixing will depend
on the temperature of the soft-serve, overrun %, and
the type of flavoring ingredients. A basic soft-serve
mix recipe follows:
• 8-10 ounces (236-295 mL) soft-serve
• 1 1/2 ounces (45 mL) flavoring ingredients
Cleaning
Place a drop of detergent and 1 cup (250 mL) of
1.
water into the mixing container.
Position the container under the Spindle Shaft with
2.
Agitator and mix on low speed for 5 seconds. Empty
the mixing container.
Place 1 cup (250 mL) of clean water into the
3.
container and repeat mix for 5 seconds to rinse.

Troubleshooting

Problem Solution
Flashing yellow • MixStation™ is starting to overheat. Stop MixStation™ and remove mixing
light. container. Allow to cool. Start LED will turn green when unit is ready to start.
Flashing red light • One flash: MixStation™ has overheated. Stop MixStation™ and remove mixing
flashes one, two, container. Unplug unit from outlet and allow to cool about 15 minutes.
or three times,
• Two flashes: MixStation™ Spindle Shaft stopped rotating. Unplug unit. Rotate Spindle
then pauses and
Shaft to unlock. Unplug unit. Use a rubber spatula to remove any blocked food.
repeats.
• Three flashes: Motor speed too fast (overshoot). Unplug unit from outlet and wait
30 seconds. Plug MixStation™ into outlet and continue to use. If error continues, call
Technical Services.
MixStation™ will • Make sure MixStation™ is plugged in, then check for a blown fuse or tripped breaker.
not turn on.
Poor results. • Process for a longer or shorter period of time. Adjust mixing speed. Use a gentle
up/down/rotating motion when mixing to help circulate and draw up ingredients to
provide more consistent mixing results.
Spindle Shaft and • Turn MixStation™ off. Remove cup and only use a spatula or scraper to dislodge food
Agitator stopped pieces.
moving.
6
Mixing Hard Ice Cream
The model HMD1000 can also handle mixing hard
ice cream and mix-ins. A basic recipe follows:
• 1/4 cup (60 g) cookies or candies, or other mix-ins
• Four rounded scoops, or approximately 12 ounces
(355 mL) hard ice cream
• 1/4 cup (60 mL) milk
Place mix-ins in container first. Add ice cream and
milk. Mixing time will depend on the consistency of
the ice cream.
Sanitizing
For best results, use the Hamilton Beach Universal
Container (#110E).
Fill the container with sanitizing solution
1.
(1 tablespoon [15 mL] of household bleach per 1
gallon [3.8 L] of water at 50°–70°F [10°–21°C]) to 3/4
full. Position the container under Spindle Shaft with
Agitator and run on low speed for 1 minute.
Remove container. Empty sanitizing solution and
2.
rinse container.
To dry, run the MixStation™ on low speed for 30
3.
seconds with empty container in place. DO NOT
RINSE after sanitizing is completed.
NOTE: If preferred, Agitator may be cleaned in a
commercial dishwasher.